Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.94

3.9 Rating 685 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the account managment people. I get regular contact from them to see how I am getting on and if I have any questions.”

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Posted 4 days ago

“yes i need to be covered”

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Posted 4 weeks ago

“All the staff we talked to have been fantastic. They are very knowledgeable very professional and have done everything they said theyd do. It is so rare to get any kind of service these days, it's surprising to get service that is so good.”

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Posted 4 months ago

“An excellent experience with Regency for Expats & my broker Now Compare. Even when I changed my mind after the completion of the insurance & requested a downgrade. Zero negativity from either of them & still a professional attitude.”

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Posted 4 months ago

“Me and my wife have had our insurance with Regency since 2015, and we've never had any issues with the way they've handled our healthcare. Our latest contact with them was extremely friendly and professional, and our questions were immediately addressed. Really great experience and I give them 5 stars for their service”

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Posted 4 months ago

“Made a claim and got it paid within 24 hours! Amazing service, really supportive and super quick. By far the best health insurance. A big thank you to everybody at Regency.”

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Posted 4 months ago

“I am quite happy with the insurance and the service I have received from Regency health insurance. They are quick to answer any questions and pay claims quickly aswell.”

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Posted 5 months ago

“Regency insurance gives me and my family everything I need at a very affordable price. Getting the cover in place was hassle free and the service has been very good.”

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Posted 6 months ago

“Excellent service. On the first day i get a call from one of their managers welccoming me. Every time i need them they act quickly, a defo recomend”

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Posted 6 months ago

“Not sure what these negative reviews are about, maybe competitors, they have a 24 hour helpline, so to say they dont repsond is rubbish - I have used them for many years and never had any problems. I have had to put a deposit down for some inpatient stuff before because they dont have direct billing but they sent a rep out to pay it the next day, plus it much cheaper than all the other guys.”

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Posted 6 months ago

“Great fast service from these folks in setting up my insurance in time for my visa meeting the following day. Happy to recommend them to others.”

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Posted 6 months ago

“Really friendly service from their claims and account management team. Most impressive insurance company I have dealt with”

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Posted 6 months ago

“Regency for Expats has been indelibly fast to respond to any inquiry or claim. While they have to do due diligence they maintained always polite messaging and friendly communication. We are super happy with their services, support and benefits.”

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Posted 6 months ago

“Regency for Expats never ceases to surprise me in a positive way. The messages are kind, prompt, and friendly. My claims get acknowledged the day I submit them. Their progress is carefully tracked for me. And usually within days I get a message saying: "your claim has been approved." This message typically thanks me for having made good use of my insurance policy. I have to say, normally the prospect of communicating with an insurer fills me with trepidation. Not so with Regency for Expats. I truly feel they are on my side and that they will always be fair-minded. I really can't recommend Regency for Expats highly enough.”

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Posted 6 months ago

“Excellent customer service, easY to read through policy”

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Posted 7 months ago

“The staff was always there for me! I really appreciated the way they dealed with my problems. I knew there were always somobody who I could ask for an help. They answer you immediately and they really work for your best. I got the money back anytime I needed. Super fast, super punctual and super available! I would reccomand this company whoever needs this kind of health assurance.”

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Posted 7 months ago

“The staff is incredible. So courteous and efficient!!! Personable and knowledgeable as well. The price is very affordable especially for the level of quality.”

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Posted 7 months ago

“One of the best Medical insurance, people deal with efficient fast pay and assessment correspondence is unbelievable women five minutes down your emails. They make everything clean and simple highly recommended and I’ve no medical companies and this is genuinely one of the best I’ve ever had to deal with and the staff so professional and polite, really special? Thank you, everybody there Regency”

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Posted 8 months ago

“Upon inquiring for membership and setting it up: Friendly, informative, patient”

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Posted 11 months ago

“Super quick service. Been with Regency for a number of years and they have always been first class. Claims settled in about 48 hours.”

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Posted 11 months ago

Regency for Expats is rated 3.9 based on 685 reviews