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Regency for Expats Reviews

3.9 Rating 687 Reviews
73 %
of reviewers recommend Regency for Expats
3.9
Based on 687 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read Regency for Expats Reviews
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Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous
Anonymous  // 01/01/2019
Good cover with loads of add on benefits. The nutritionists and fitness staff are super helpful. Got unlinited access included free and ive already lost 10kg using them. Feeling great
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Posted 3 years ago
Fantastic service all round. Am very happy to be with Regency. Staff are friendly and helpful
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Posted 3 years ago
I can only thanks Regency for the fast and efficient service. I had a few questions throughout the process and they responded very quickly. It’s always nice to be able to speak with very friendly staff.
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Posted 3 years ago
Was pleasantly surprised to see that the claim i submitted yesterday has already been settled. This is by far the quickest and easiest claim service i have experienced. Well done to the Regency team, your service is impressive
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Posted 3 years ago
I highly recommend regency for expats. I have been a few months asking around for recommendations and I have no regrets about choosing regency for me and my family. I find it a good value for money. Not only my policy is complete but they also offer additional benefits. Very useful and lovely team.
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Posted 3 years ago
Just got my claim settled in 1 day. Great job by the regency claims department. Thank you for professional service.
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Posted 3 years ago
I was impressed with how quick I received my claim. With my previous insurance companies it took some time but only took 2 days with Regency.
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Posted 3 years ago
Very very satisfied with the health insurance i buy from this company. Cover is high and htye refund my claims very quickly. The people at regency are very friendly. Thank you.
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Posted 3 years ago
Good value, some nice additional benefits such as counselling. Easy to access the claims service
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Posted 3 years ago
People are very good here, Took a short time for my claim and I am very happy with everything they have given me so far. Fitness is a very good part of my plan.
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Posted 3 years ago
I tried 4 different insurances and so far I am very satisfied with Regency’s service. Medical fees can be very expensive … I submitted my claim last weekend and I already received the money in my account much faster than my previous experiences. It was such a relief. If you’re worried about high expenses Regency is very fast.
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Posted 3 years ago
Excellent service! Thank you for the support!
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Posted 3 years ago
Very quick to contacting me when I need something. Good insurance for my needs and they helped me get my claim in a few days.
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Posted 3 years ago
I came to Regency from another insurer because of previous bad experiences so I was pretty down about insurance companies. Glad I made the move, very warm reception when I got my policy and the first thing they did is show me how to claim. Just had my first claim paid out with no issues whatsoever. As a previous commenter said, based on my experience I am suspicious of the negative reviews, it simply can't be the same company I'm dealing with and I smell competitors on a mission.
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Posted 3 years ago
I am an actual client who has been with Regency for two years, and have made about 15 claims give or take a few (two in hospital claims). Based on my experiences I am sure the negative reviews here must be from competitors. There is no way our experiences can differ so much. Definitely recommend Regency and have done so to a number of friends, all of who also have only good things to say about them.
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Posted 3 years ago
Great insurance! I have been using it for more than a year for both inpatient and outpatient services and I have never been disappointed. Well priced and fast response.
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Posted 3 years ago
I recently moved abroad for work and I was requested a superior insurance policy to be able to settle. Traveling during this period is confusing and can get overwhelming. A friend of mine recommended me Regency. I am so grateful for it. They have been very supportive throughout the process, understood my needs, and managed to activate my policy very fast. Everything was processed online and efficiently thanks to their amazing and professional team.
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Posted 3 years ago
I'm not one to write reviews normally, but the care and compassion I've had from the claims people has driven me to thank them publicly. Amazing service from them, and in my most difficult moment. They have a client for life here.
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Posted 3 years ago
Being completely honest here I didn't expect a insurance company to be so in depth and it was great. I feel that they really want to look after me and using the fitness benefit is really cool. Recomend to me by a friend and I'm now recomend it out there
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Posted 3 years ago
I was recently rushed to the ER due to a car accident. My wife then called Regency to help us cover the expenses. I can’t believe how fast they were able to respond! The staff was very supportive and assisted us along the way.
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Posted 3 years ago
Regency for Expats is rated 3.9 based on 687 reviews