Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.94

3.9 Rating 685 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent 👍👍👍 I'm not one to write reviews normally, but the care and compassion I've had from the claims people has driven me to thank them publicly. Amazing service from them👍”

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Posted 3 years ago

“So far i am happy.”

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Posted 3 years ago

“I only have been paying for the last two years of my premium policy and all of a sudden I needed to be confined to the hospital because of an NSTEMI so obviously, i needed to make a claim. I am surprised how regency was able to process everything so quickly and directly settling hospital bills on my behalf.”

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Posted 3 years ago

“Never seem to fail me whenever I make a claim request. Regency is fast and always seem to keep me upto date with my policy.”

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Posted 3 years ago

“RFE was recommened by a friend who live in cambodia for years. So far, experience in claim request is fast. And make sure they get to give me good service! very good insurance company for expat living out of their homecountry.”

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Posted 3 years ago

“Regency has always been good at communicating when it comes to updates to the claims I requested (bought a policy in 2018). I did not experience any delays or any mishaps during the process of my claims, which is really good Especially living in a foreign country.”

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Posted 3 years ago

“I sent a claim for reimbursement from my hospital stay. I am glad they were able to handle everything smoothly and release the reimbursement so quickly. This was my first claim after being a customer with them for two years and I can say that I have no regrets :)”

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Posted 3 years ago

“Swift process in processing claims and covered all medical expenses. :) glad i made the right move in purchasing a policy from them. I highly recommend this insurance company!”

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Posted 3 years ago

“I made a claim with Regency and their customer service is really helpful. Very patient and was able to give me the best options to maximize my benefit.”

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Posted 3 years ago

“RFE staff has been great at taking care of my claims process and they were able to make sure that I was able to get the right treatment and dealt with the hospital when it comes to settling the bills.”

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Posted 3 years ago

“Son had an accident and had a huge and deep cut on his knee which needed an emergency care. Requested an opd claim and the refund process was fast. 👍🏻”

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Posted 3 years ago

“First time to file a claim after two years of being a premium policy holder. Transactions seem to be really smooth. No regrets with this insurance company! :)”

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Posted 3 years ago

“customer services was very accommodating. they were able to run me through the processing of the claims and it was approved a couple of days later.”

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Posted 3 years ago

“I requested a call back, and was shocked that they called me sooner than expected! The lady I spoke with was very understanding and was able to provide me with the necessary information I need to understand in processing my claim. Two days later, my claim was approved. :)”

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Posted 3 years ago

“Fast to answer and easy to talk to. Regency was able to process everything smoothly. They did not make me do a lot of paper work, because I think because I was able to supply all the necessary papers that they need.”

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Posted 3 years ago

“Every year I get to save a lot of money because of the annual check up benefits that I got from my Regency Policy. They get to settle everything for me so quickly!”

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Posted 3 years ago

“Very supportive and caring claims team who went through the process step by step with me. Not only this but it was a lot faster than I expected so I am super happy with the customer service”

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Posted 3 years ago

“Customer service from Regency for Expats are very patient and fast to process the claims. Glad to purchase a policy from this company.”

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Posted 3 years ago

“It's nice how quick they are to settle my medical bill when I was admitted! Well done regency!”

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Posted 3 years ago

“Organized everything for my claim very quickly and friendly. Hospital said regency had contacted them for me and arranged”

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Posted 3 years ago

Regency for Expats is rated 3.9 based on 685 reviews