Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.91

3.9 Rating 697 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 697 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I highly recommend Regency insurance. I was taken into hospital following a car accident and the doctors at Regency sorted everything. They were in constant contact with the hospital and arranged for all the bills for my medical treatment to be sent to them directly for payment. THANK YOU!”

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Posted 5 years ago

“Professional and reliable”

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Posted 5 years ago

“Good health insurance company. Price is good compared to many others available. Service and response time was really great, quicker than I experienced with others. Claims are paid. Havent made claims through others so difficult to compare, but those I have made through Regency to date have all been paid.”

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Posted 5 years ago

“100% for customer service. Always very helpful and professional”

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Posted 5 years ago

“I would recommend Regency Expat insurance to anybody. Over the last few years I have been insured by Regency for my health cover and they have been really great at paying claims, answering questions and generally offering good support for my family.”

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Posted 5 years ago

“By far the best option for me living abroad. Great price for my family and the benefits are great. We can use any hospitals we want in Singapore and around the world if we so choose. Have sent in a handful of claims so far and all have been paid within 48 hours. Big thanks to the team at Regency for Expats health insurance”

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Posted 5 years ago

“Excellent. Best health insurance company i have experienced. Really good value, comprehensive benefits, claims paid quickly and without any fuss.”

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Posted 5 years ago

“Promptly pay claims, really friendly and professional. Definately recommend Regency to anybody.”

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Posted 5 years ago

“I took out the premium service to cover my self and my family. In the last three months I have attempted to make three claims. They did not cover my son's vaccines, nor the doctors appointment. They referred to the policy that my partner is not covered for pregnancies, nor anything around her being pregnant. Now this last claim was for Physiotherapy, which I apparently have 10 sessions and because I told the doctor that I had some injury 2-3 years ago playing rugby, totally not anything to do with the existing condition, they have claimed I have even with a doctors note to say that was not the case. Absolutely ridiculous. They don't have a Premium policy. It's junk.”

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Posted 5 years ago

“I have made three claims with Regency for expats and they have not paid any of them. I left regency and came back to them after I had changed companies I was working for. Thought I would give them a try a agin. I was checking on some equipment not manual labor just looking turned around and slipped and broke 5 ribs. The claimed that I could not be covered as it was an unsafe area. exactly what they wrote in the email response, then the doctor sen them a letter saying they had to be pinned as they had brok into and would heal maybe in 6-8 months. Thhey cam back again and said sorry on the job accident. Due t this fall I also hit my head and damaged some blood vessels in my eye and had to have surgery due to the bleeding. They didn't want to cover that either so betweeb both surgeries I am out 17,500 US dollars out of my pocket. Regency is ok if you have never been sick or plan on walking around anywhere and just stay home. I have talked to others 5 persons who was treated the same way and one even told me that he was offered 50% after 3 months of arguing with regency. I would never recommend them to anyone for any reason.”

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Posted 5 years ago

“Really great health insurance when living abroad. Pay all claims quickly and have a friendly team.”

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Posted 5 years ago

“Excellent service. Claims handled quickly.”

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Posted 5 years ago

“I can not recommend Regency, with me it took two weeks until the negative decision was made, although I could present expertises from Switzerland. Steer clear, they only collect high bonuses and if you have something, they squirm to death. NEVER NEVER have this insurance”

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Posted 5 years ago

“yes for my premium payment”

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Posted 5 years ago

“yes am very happy”

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Posted 5 years ago

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Posted 5 years ago

“Yes im very happy”

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Posted 5 years ago

“I had a claim for knee surgery rejected by Regency as I didn’t stay in hospital overnight after surgery and after a full anaesthetic ... I was fortunate enough to have someone to collect me from the hospital and to look after me for that first night, which actually saved Regency money ! What made it worse is that it took over 2 weeks for Regency to arrive at this decision by which time I had already had the surgery. This is my first claim with Regency .... and the last, as I will now move to a reputable insurer .... and they have shown all the signs of an insurer who will wriggle and worm to find a reason not to pay a claim. AVOID !!!!!”

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Posted 5 years ago

“Yes im very happy”

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Posted 5 years ago

“Great insurance cover for expats. Pays all claims quickly”

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Posted 5 years ago

Regency for Expats is rated 3.9 based on 697 reviews