Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.91

3.9 Rating 698 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regency is the finest leader of the life insurance in this world .There is world widely one name Regency life insurance.”

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Posted 5 years ago

“10 out of 10. Best service I have received from an insurance company. quick turn around of claims without all the silly questions you would expect from an insurance company. Thanks”

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Posted 5 years ago

“By far the best insurance cover and service for health insurance. Top marks!”

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Posted 5 years ago

“Regency for expads is an amazing insurance company. The service ist extraordinary good, fast, very friendly and very uncomplicated. I broke my leg and had two fractures. And was treated in a very good hospital in Cebu philippines. Regency took very good care of me during the whole process. They called the hospital and prepared already the paperwork before I arrived with the ambulance. The costs and everything were approved very uncomplicated and very fast. I had nothing to worry about. My contactpartners which I had at the phone and emails were always reachable, very understandable and open to any question. After years of searching insurance companys as an expad, I am so happy to found regency. The price performance and support is fantastic. I would like to say a big thank you to all of the amazing regency team which helped me during at my stay and surgey at the hospital. You are great! 😊🖒🖒🖒”

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Posted 5 years ago

“Best international health cover. Every claim i have submitted has been paid very quickly.... under 48 hours! Excellent!”

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Posted 5 years ago

“Thanks for your help”

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Posted 5 years ago

“Im very happy”

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Posted 5 years ago

“They stick to there promises. Was never let down by any legitimate claim and refunding was quick and efficient. Helpful and supporting people on the other side of the line. Thank you guys! Well done.”

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Posted 5 years ago

“Absolutely worst experience. Stay away. Especially women. They do not assist with hormonal, thryroid, adrenal issues. They have you running through massive hoops to prove your condition requires refundable treatment which adds to the stress. Stay away from them. They are complete and utter shonks. Overly expensive, inefficient and rude.”

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Posted 5 years ago

“Terrible insurance company opitimising the old addage that insurance companies look for every reason not to pay. I had a legitimate claim, I was alone in a foreign country in pain and in hospital but they would cover me because of an incorrect fact that they were sticking to, if I had reported to the ombudsman or taken legal action it would have been covered but they kept pushing back and wearing me down to the point that I paid to fly myself to Australia to pay for my own care. Beware of these sheisters. Also, they didn't respond to my claim for a week, but responded immediately when I wanted to change how they received my payment. My experience is that they want to take your money $600 per month I paid, but when you have a legitimate claim do everything not to pay you.”

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Posted 5 years ago

“Tried to get a quote but cannot access over 70 years of age. They obviously are not interested in insuring older people”

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Posted 5 years ago

“Regency Expat Health Insurance have been very good at paying claims out quickly. Very convenient and friendly. Generally a great service.”

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Posted 5 years ago

“Great health insurance for those living in Thailand”

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Posted 5 years ago

“Best insurance company for expats. Live in Thailand and they settle all the bills directly with the hospital”

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Posted 5 years ago

“Please choose anything else then this !!! I'm trying to get my refund but they treat my as a "bad faith". worse choice ever !!!”

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Posted 5 years ago

“100% Excellent company for health insurance. You get free international cover so you can receive treatment anywhere in the world which is great as an expat. Claims paid super quick Good cover”

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Posted 5 years ago

“There is no communication on my claim for over 2 weeks and no claims paid I find this less than acceptable.”

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Posted 5 years ago

“Two claims made. One took multiple follows up to settle. The second they refused to pay citing a ‘pre existing injury’ even though they had previously paid out for the initial treatment (see above). I now know why it was the cheapest quote, won’t be renewing needless to say.”

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Posted 5 years ago

“Joe King was very helpful & answered all my questions. Good customer service!”

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Posted 5 years ago

“Excellent plans, excellent customer service, fast reimbursement. Highly recommend to expats anywhere!”

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Posted 5 years ago

Regency for Expats is rated 3.9 based on 698 reviews