Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.94

3.9 Rating 694 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best international health cover. Every claim i have submitted has been paid very quickly.... under 48 hours! Excellent!”

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Posted 5 years ago

“Thanks for your help”

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Posted 5 years ago

“Im very happy”

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Posted 5 years ago

“They stick to there promises. Was never let down by any legitimate claim and refunding was quick and efficient. Helpful and supporting people on the other side of the line. Thank you guys! Well done.”

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Posted 5 years ago

“Absolutely worst experience. Stay away. Especially women. They do not assist with hormonal, thryroid, adrenal issues. They have you running through massive hoops to prove your condition requires refundable treatment which adds to the stress. Stay away from them. They are complete and utter shonks. Overly expensive, inefficient and rude.”

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Posted 5 years ago

“Terrible insurance company opitimising the old addage that insurance companies look for every reason not to pay. I had a legitimate claim, I was alone in a foreign country in pain and in hospital but they would cover me because of an incorrect fact that they were sticking to, if I had reported to the ombudsman or taken legal action it would have been covered but they kept pushing back and wearing me down to the point that I paid to fly myself to Australia to pay for my own care. Beware of these sheisters. Also, they didn't respond to my claim for a week, but responded immediately when I wanted to change how they received my payment. My experience is that they want to take your money $600 per month I paid, but when you have a legitimate claim do everything not to pay you.”

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Posted 5 years ago

“Tried to get a quote but cannot access over 70 years of age. They obviously are not interested in insuring older people”

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Posted 5 years ago

“Regency Expat Health Insurance have been very good at paying claims out quickly. Very convenient and friendly. Generally a great service.”

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Posted 5 years ago

“Great health insurance for those living in Thailand”

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Posted 5 years ago

“Best insurance company for expats. Live in Thailand and they settle all the bills directly with the hospital”

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Posted 5 years ago

“Please choose anything else then this !!! I'm trying to get my refund but they treat my as a "bad faith". worse choice ever !!!”

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Posted 5 years ago

“100% Excellent company for health insurance. You get free international cover so you can receive treatment anywhere in the world which is great as an expat. Claims paid super quick Good cover”

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Posted 5 years ago

“There is no communication on my claim for over 2 weeks and no claims paid I find this less than acceptable.”

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Posted 5 years ago

“Two claims made. One took multiple follows up to settle. The second they refused to pay citing a ‘pre existing injury’ even though they had previously paid out for the initial treatment (see above). I now know why it was the cheapest quote, won’t be renewing needless to say.”

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Posted 5 years ago

“Joe King was very helpful & answered all my questions. Good customer service!”

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Posted 5 years ago

“Excellent plans, excellent customer service, fast reimbursement. Highly recommend to expats anywhere!”

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Posted 5 years ago

“Increased my premium by 30.6 % after the 1st year. Incapable of providing a clear and transparent explanation.”

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Posted 5 years ago

“Love this company. Such a great customer service experience. AAA rated”

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Posted 5 years ago

“Regency for Expats and the Third party insurer paid the full payment of all expenses upfront before the discharge of our son in Sri Lanka. I want to personally thank all of you, Regency for Expats, Third party insurer for ensuring an easy and hassle-free upfront full payment for the hospital charges. Quick response, hassle-free procedure and cover of all the charges directly to hospital. My family is very happy to take Regency as our insurance company for expats.”

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Posted 5 years ago

“Sincerely am going to see if Regency really deserve five stars my wife used to have a breast cancer we been fighting it more more than seven years now it is her last test we paied for it am retired without comments too low income we need to visit a doctor for the last test can you give me a hand like five stars creatures service and human care hope you get & catch the message am out of order by my self and God and you”

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Posted 5 years ago

Regency for Expats is rated 3.9 based on 694 reviews