Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.91

3.9 Rating 698 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Increased my premium by 30.6 % after the 1st year. Incapable of providing a clear and transparent explanation.”

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Posted 5 years ago

“Love this company. Such a great customer service experience. AAA rated”

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Posted 5 years ago

“Regency for Expats and the Third party insurer paid the full payment of all expenses upfront before the discharge of our son in Sri Lanka. I want to personally thank all of you, Regency for Expats, Third party insurer for ensuring an easy and hassle-free upfront full payment for the hospital charges. Quick response, hassle-free procedure and cover of all the charges directly to hospital. My family is very happy to take Regency as our insurance company for expats.”

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Posted 5 years ago

“Sincerely am going to see if Regency really deserve five stars my wife used to have a breast cancer we been fighting it more more than seven years now it is her last test we paied for it am retired without comments too low income we need to visit a doctor for the last test can you give me a hand like five stars creatures service and human care hope you get & catch the message am out of order by my self and God and you”

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Posted 5 years ago

“Called Recency Insurance looking to bundle all my insurance. Talked to Maria who was extremely helpful answering all my questions.”

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Posted 5 years ago

“Amanda Austin was very helpful and quickly answered any questions I had!”

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Posted 5 years ago

“Amanda Austin was the most helpful person when it came to answering any questions I had, was also extremely fast at responding when I submitted my claim! I’m absolutely satisfied with her customer service care!”

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Posted 5 years ago

“As an expatriate I have had numerous different Health Insurances, hence it makes it easy for me to compare. I am impressed about Regency living-up to its values of speed of reimbursement, friendliness and helpfulness. It is also a people-driven business and they are indeed very good at that. Congratulations and keep the good work going!”

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Posted 5 years ago

“Best value insurance Regency for Expats is the best coverage you can get. Was recommended by a friend and am really please I went with them. When I submit claims they respond the same day. They pay claims super quick. Overall they are fantastic.”

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Posted 5 years ago

“Please be aware of this company, I have just been sent my renewal of $7,053.00 when last year I paid $3,312.28 this is NOT inline with what they indicate as a 10% increase for this year. I had the same trouble last year until I complained. I would never recomend this medical insurance company to anybody.”

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Posted 5 years ago

“Easy to make claims, all done by email. Got a response within an hour and received payment the next day. Very good insurance company.”

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Posted 5 years ago

“Thank you Regency for Expats for your fantastic service and customer focussed approach. You have treated my claims with great care and I am grateful for all of your support”

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Posted 5 years ago

“I want individual health insurance plan”

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Posted 5 years ago

“Tank you l'assurance Regency for Expats merci.”

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Posted 5 years ago

“just doing my first claim with Regency for routine preventive tests. Awful system, need to fill in a form with bizarre questions and get it filled in by doctor and stamped. The form is in pdf they don`t even offer online claim submissions as other companies do. On top of the forms they also ask for medical reports! I also have a language issue as all of my claims will be in other languages than English and I have to translate the form or get it translated at my own cost. I am waiting that this policy expires and will definitely look for a more user-friendly and less intrusive health insurance company. I am so disappointed and so angry I bought this insurance policy.”

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Posted 5 years ago

“Good for Regency for Expats assurance, tank you.”

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Posted 5 years ago

“Assurance Régency for Expats est un bon partenairt d'assurance. Merci.”

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Posted 5 years ago

“Régency for Expats est une assurance de confiance. Il est à votres dispositions à tous moment. Merci.”

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Posted 5 years ago

“Assurance Regency for Expats is good, s'est une assurance de confiance pour toutes les assureurs! Merci”

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Posted 5 years ago

“For me it's the worst health insurance ever. I used to have Europe assistance and it's great. Regency puts problems for everything, they send you by email like 8 questions while you're at the hospital instead of contacting the hospital (as Europe assistance does). They do not cover anything. Really, I lost my money with this awful service”

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Posted 6 years ago

Regency for Expats is rated 3.9 based on 698 reviews