Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.94

3.9 Rating 694 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

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“Called Recency Insurance looking to bundle all my insurance. Talked to Maria who was extremely helpful answering all my questions.”

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Posted 5 years ago

“Amanda Austin was very helpful and quickly answered any questions I had!”

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Posted 5 years ago

“Amanda Austin was the most helpful person when it came to answering any questions I had, was also extremely fast at responding when I submitted my claim! I’m absolutely satisfied with her customer service care!”

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Posted 5 years ago

“As an expatriate I have had numerous different Health Insurances, hence it makes it easy for me to compare. I am impressed about Regency living-up to its values of speed of reimbursement, friendliness and helpfulness. It is also a people-driven business and they are indeed very good at that. Congratulations and keep the good work going!”

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Posted 5 years ago

“Best value insurance Regency for Expats is the best coverage you can get. Was recommended by a friend and am really please I went with them. When I submit claims they respond the same day. They pay claims super quick. Overall they are fantastic.”

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Posted 5 years ago

“Please be aware of this company, I have just been sent my renewal of $7,053.00 when last year I paid $3,312.28 this is NOT inline with what they indicate as a 10% increase for this year. I had the same trouble last year until I complained. I would never recomend this medical insurance company to anybody.”

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Posted 5 years ago

“Easy to make claims, all done by email. Got a response within an hour and received payment the next day. Very good insurance company.”

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Posted 5 years ago

“Thank you Regency for Expats for your fantastic service and customer focussed approach. You have treated my claims with great care and I am grateful for all of your support”

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Posted 5 years ago

“I want individual health insurance plan”

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Posted 6 years ago

“Tank you l'assurance Regency for Expats merci.”

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Posted 6 years ago

“just doing my first claim with Regency for routine preventive tests. Awful system, need to fill in a form with bizarre questions and get it filled in by doctor and stamped. The form is in pdf they don`t even offer online claim submissions as other companies do. On top of the forms they also ask for medical reports! I also have a language issue as all of my claims will be in other languages than English and I have to translate the form or get it translated at my own cost. I am waiting that this policy expires and will definitely look for a more user-friendly and less intrusive health insurance company. I am so disappointed and so angry I bought this insurance policy.”

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Posted 6 years ago

“Good for Regency for Expats assurance, tank you.”

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Posted 6 years ago

“Assurance Régency for Expats est un bon partenairt d'assurance. Merci.”

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Posted 6 years ago

“Régency for Expats est une assurance de confiance. Il est à votres dispositions à tous moment. Merci.”

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Posted 6 years ago

“Assurance Regency for Expats is good, s'est une assurance de confiance pour toutes les assureurs! Merci”

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Posted 6 years ago

“For me it's the worst health insurance ever. I used to have Europe assistance and it's great. Regency puts problems for everything, they send you by email like 8 questions while you're at the hospital instead of contacting the hospital (as Europe assistance does). They do not cover anything. Really, I lost my money with this awful service”

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Posted 6 years ago

“Feel very happy I made right choice for my little one. Both sales team and claims team are very responsive and cooperative, they are lightning fast.”

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Posted 6 years ago

“Merci Regency, jespere que quant on à confience à une sosiété, ons peut tous lui confier, je veut vous confier mon numero de conpte à cose de notre busnesse. J'atant votre réponsse par messagerie. Je vous ador. Merci.”

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Posted 6 years ago

“too many ad.”

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Posted 6 years ago

“NyiNyiHtut”

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Posted 6 years ago

Regency for Expats is rated 3.9 based on 694 reviews