Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.94

3.9 Rating 685 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello everyone, this review is pure honesty as I am a customer for this company. I have been renewing my policy for over 5 years now and I couldn’t be more than pleased with the way everything works. From the beginning of my journey, I had a very helpful sales person who guided me with all the advice I needed to choosing the correct plan that suits me best. So, after that I had my first claim made and everything went through smoothly without any scandals. Got my claims back within 24 hours and was so happy from that point on until the present days.”

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Posted 1 year ago

“My claims were very big ones and it took such a short amount of time to process and get all the documents together from the hospital. In less than a day everything was done and I got my money back for both of my big claims! Very happy with my plan and how fast and effective the claims team here work. Thank you so much for paying attention to all my requests and the amount of love and care I receive from this company. Cheers!”

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Posted 1 year ago

“Bravo! Thanks to Regency For Expats, I have finally found the perfect insurance for myself and my family. The plans suit everyone in the family and everything works out perfectly. The customer service team are amazing from answering quick emails to very professional phone calls and always keeping me updated for my renewals. The service people would always act in a friendly and helpful way every time I have any questions or any enquiry. My family consists of four people and we all made many claims which all went smoothly. The best customer service for Regency and thank you so much, keep up the good job!”

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Posted 1 year ago

“I would like to tell how I actually feel about this insurance company with no bias at all. From the start of my journey, I have received very good recommendations on my package options by the sales team and was very pleased with all my claims being paid back with 24 hours. In addition, the customer service people there are very polite and have high knowledge of every information. This made all the communications easy and effective since I understood how the process works and everything went smoothly for all my claims that I made.”

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Posted 1 year ago

“My review for Regency For Expats would be short and simple, nothing to complain about at all only to proudly say how great they are! I chose the perfect plan for myself and my partner, it is the perfect plan since it covers all my needs and the requirements were perfect. The document and application forms were done so fast with the help of a customer service person or a sales person but they knew exactly what they were doing and I was all sorted out. So glad I found this insurance company because it really saves me time and money trying to find something that matches my wants and needs.”

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Posted 1 year ago

“Hello, everyone I am just going to write my appreciation post on this website because they truly deserve it. I have been a client here for over four years and I can gladly say that it is the most reliable and trustworthy insurance I can ever ask for. They pay back my claims so fast and also, I have had no problems in submitting any documents for my past claims. No matter how big or small my claims are, Regency have always helped me the best ways possible in order for me to benefit the most out of my plan. Thank you so so much for helping me at all times and responding so fast to my emails within 24 hours. Will certainly renew my plan next year and will recommend to everyone who is an expat and needs to find a health of life insurance for the long run when moving countries. It is truly the best insurance ever!”

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Posted 1 year ago

“To be honest, I don’t know why Regency For Expats even get negative reviews and one stars since it is clearly not true. It is by far the best insurance company I have ever encountered because of various reasons. Firstly, it was more than easy to sign up and the application process was so quick and efficient by one of the salespersons. Secondly, not so long after I was a client, I had my first claim and it wasn’t a small claim, it was a big claim and there were so many documents that needed to be provided, but Regency’s customers service was very knowledgeable and professional. They helped me get the documents so fast, I didn’t feel that it was a big problem at all. Last but not least, I got my claims back with a day and also when it was time to renew my policy, I didn’t even have to think twice since everyone in the company took care of me so well. From quick phone calls and fast email responses. There was no room to be unhappy about. Finally, I would like to thank Regency for always checking up on me in a friendly and caring matter. Just to see how I was doing and they remembered every piece of information correctly. Couldn’t even believe that there are one stars reviews because this company has been consistent with every single member from the start of their journey until the present. Most of my friends that are expats are a client at Regency and have perfectly no problems at all.”

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Posted 1 year ago

“Regency has been the most well known and trusted insurance company I have ever heard off. Could not thank them more since they have always reached out to help me with my paperwork, claims and kept in touch with me throughout these years. My whole family relies on Regency since they do life and health coverages wherever I am in this world! I am they cover so many countries I have no problem in moving to work in countries that is not my hometown. Regency has always given me the warmth and comfort that I always needed since having a good health insurance is the most important thing for me and my family. So, thank you so much for the big help to me and my family. Cheers”

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Posted 1 year ago

“The truth about this insurance company is that they are brilliant in terms of customer care and also how they always respond very fast. I had some problems with my documents and Regency contacted me in such as a short amount of time, I hardly had to wait. Very impressive and so happy to be a client at Regency. Regency has been helpful to me since the start of my plan up until the present days. I have always wanted to post my appreciation comment for them. I have been a client for five years and 99% of my claims have been paid back and in just a short amount of time. Last week I had a small claim and Regency helped took care of me and my claim with a day. Thank you tons!”

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Posted 1 year ago

“No entiendo el inglés, sólo hablo Español y Francés Gracias Atentamente Lola Domínguez”

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Posted 1 year ago

“So satisfied with this company. I got my claims back so fast and the everyone there helped me arrange my documents as well as follow up with both emails and calls. Thank you so so much for taking care of me and how fast I got my money back.”

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Posted 1 year ago

“Very impressed with the fast claims that they have here. Very effective and easy work for us as clients and got my money back in no time thank you so much.”

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Posted 1 year ago

“Splendid care and excellent service with my renewal process as well as the organization of the documents. Very fast and effective. Just wanted to thank you my salesperson with the amount of care and effort to sort everything out in such a short matter of time.”

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Posted 1 year ago

“Very impressive salesperson. He helped me from the start of my journey when I had no insurance cover at all and until I renewed my plan. He was the one who guided me through everything thank you so much. I feel pleased with the service and everything that I have been through. Excellent customer service for my point of view.”

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Posted 1 year ago

“Very caring salesperson since he helped me from the start until I got my plan and everything was all set in a short matter of time. Thank you so much very happy.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Very happy with my salesperson. He helped me with my application process and also was so updated with all information thank youu.”

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Posted 1 year ago

“Everything has been great from start to where we are now. The sales guy was very helpful and made sure that I knew what I was taking out. Moving on to the people that call me to make sure everything is going ok and the fast claim that I have just made. So refreshing to know that I can rely on them. Just want to say thank you”

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Posted 1 year ago

“Excellent service for salesperson on explaining about filling my application forms. Thank you so much whoever it is!! So glad to be helped and cared for this much.”

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Posted 2 years ago

“I can't remember the name of the person who dealt with my claim but she was super nice and managed to get everything organised for me quickly. I have had bad experiences with other insurance companies in the past but Regency really do go the extra mile. Extremely satisfied with everything!”

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Posted 2 years ago

Regency for Expats is rated 3.9 based on 685 reviews