Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.93

3.9 Rating 690 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 690 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never experienced as much ease when making a claim. Everything in the process was explained in detail and I was kept up to date constantly. Thanks Regency!”

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Posted 3 years ago

“Thank you Regency! Everything organized for me and all done very speedy. The lady that dealt with my claim was so polite and extremely detailed.”

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Posted 3 years ago

“They really did put my mind at ease. Lovely to speak to them over the phone and they guided me through every step of the process. I had only just started using their nutrition benefit and it has already done me the world of good.”

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Posted 3 years ago

“Well priced, good benefits, easy to apply. Have found Regency to be an overall good experience. Have only submitted one claim to date and it was paid quickly. Making a claim isnt too difficult and they did a bank transfer within a couple of days.”

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Posted 3 years ago

“Very nice people who helped me get my claim. They make everything so simple. Thank you!”

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Posted 3 years ago

“Best service from an insurance company. Quick to respond and professional.”

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Posted 3 years ago

“Very supportive people. Managed to get my claim back in no time!”

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Posted 3 years ago

“These guys were brilliant! I don’t know what they could have done better. Nice people to talk to over the phone and easy to claim. I’ve been using them for a number of years and their benefits are incredible. Doing the fitness one right now and it’s showing results already.”

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Posted 3 years ago

“Amazing response to my claim. They answered my call quickly and put my mind at ease. Would definitely recommend them.”

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Posted 4 years ago

“I've just had, thank God, Regency pay to get me fixed up after the scariest medical situation I've ever faced. Excellent company, excellent support, and I have no hesitation in recommending them. Bought the policy through a broker - excellent service from them too and will be thanking them personally.”

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Posted 4 years ago

“Recently used the fitness and nutrition benefits they include on the international health insurance. Very very good, the consultants are fantastic. Friendly, knowledgeable and give fantastic info. Am completely happy with the service”

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Posted 4 years ago

“For the last 5 years, regency have been professional and supportive. Every year i renew the cover and the price doesnt go up much. The claims process is easy enough, could be easier, but i always get the feeling they are on my side.”

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Posted 4 years ago

“All round good service. Prompt replies and no problems when making a claim. One of my better insurance experiences.”

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Posted 4 years ago

“Very responsive Great customer service, settled claim within a day, money in my bank account the next day7. Friendly, helpful and professional staff”

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Posted 4 years ago

“A massive thank you to all the medical staff at Regency for your support. You have helped me and my family through a stressful time and your professionalism is appreciated.”

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Posted 4 years ago

“Great benefits and service from regency expat health insurance. Now in my 6th year being covered by regency and am very happy with them. The price has been consistent and the response to claims always quick and painless.”

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Posted 4 years ago

“I want to say thank you to regency for the added benefits included in my health insurance plan. I am using the nutrition, fitness and counselling benefit frequently. The consultants are very knowleadgeable and experienced. I can already see the difference.”

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Posted 4 years ago

“This is very excellent health cover. I am thanking the claims staff at regency for good support for my husband whilst he needs in hospital. Thank you”

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Posted 4 years ago

“Easy to claim and quick response from the claims department. Submitted a claim for visiting hospital last week and got reimbursed for the medical costs within a couple of days. Already in my bank. Staff are really helpful and told me that they can pay the hospital directly in the future so i dont need to expense it myself. great service”

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Posted 4 years ago

“It has been a real pleasure dealing with the regency health insurance claims department. Friendly, professional, efficient. Thank you to all the staff there for sorting out my hospital visit.”

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Posted 4 years ago

Regency for Expats is rated 3.9 based on 690 reviews