Refused Car Finance Reviews

Name: Refused Car Finance
Address: Lakeside House 30 Northumbrian Way, ,, Lakeside House 30 Northumbrian Way, ,, Newcastle upon Tyne
Rating: 4.91

4.9 Rating 375 Reviews

98 %

of reviewers recommend Refused Car Finance

Company Reviews

Metrics

Info

4.9

Based on 375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Refused Car Finance:

UK Car Finance Ltd, also trading as Refused Car Finance is the North East's leading car finance provider dedicated to providing the best service for our customers offering instant decisions, flexibility and full support throughout the whole car finance application process.

Finance for cars, motorbikes, scooters, vans, caravans and motorhomes are all available, as well as personal and guarantor loans. We specialise in helping those with bad credit get the finance they need.

We make applying for finance fast and easy. Filling out an application form takes just 30 seconds and you could be fully approved and driving your new car away the same week.

Visit Website

Phone:

01917180000

Email:

digital@refusedcarfinance.com

Location:

Lakeside House 30 Northumbrian Way, ,,
Lakeside House 30 Northumbrian Way, ,
Newcastle upon Tyne
NE12 6EH

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Refused Car Finance 5 star review on 31st August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Explained everything fully, very friendly and felt very at ease. Would highly recommend”

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Posted 6 years ago

“From my first interaction with Curtis who went through my application to liaising with Richard, who spoke on my behalf with various dealserships, the whole process was fantastic and smooth. These guys went beyond the call of duty and exceeded my expectations. I have not had more time, effort and dedication than from these guys. Always available to answer any queries and explain the process fully at each stage. I would highly recommend the company and the staff who work tirelessly to create opportunities for people to have their ‘dream cars.’”

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Posted 6 years ago

“The staff were so helpful acomadating and friendly and poilete im happy with my purchase and will totally reccomend the company and staff to others ..”

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Posted 6 years ago

“First time taking out car finance, struggled to get approved elsewhere with not much credit history and low income. Thanks to Refused Car Finance, I'm so pleased to be getting back on the road at an affordable rate for my personal circumstances. A big thanks to Paige, for taking me through every stage of the process that can be quite daunting being the first time. Good to have the same adviser in touch with you throughout it all. No hassle, no delays, friendly and reassuring advisor. She definitely made the whole experience stress free and a not so daunting one. Thanks again Paige!”

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Posted 6 years ago

“Brilliant, I was introduced to Paige at UK Car Finance/Refused Car Finance and the whole process with them was very simple, straight forward and no hassle. I was kept up-to date with the whole process and was in regular contact via phone/email and sms(iMessage) so felt that I was being well looked after.”

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Posted 6 years ago

“I have dealings with other finance companies before who provide a reasonable service but I found the staff at refused finance went the extra mile in finding me a suitable vehicle from a reputable dealer. I needed a lot of help and assistance and they were always willing to accommodate my needs even when I was being indecisive. I had 1 broker in particular who stands out, Jacob, Jacob did a fantastic job and always found solutions to problems I encountered, without his commitment to customer care I may have given up. I will definitely be recommending your company and Jacob in particular. Thanks guys I don’t know what I would have done without you.”

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Posted 6 years ago

Thank you for the lovely review, you've made Jacob's day. Hope you enjoy driving your car. :)

Posted 6 years ago

“Brilliant service from Lewis and Michael. Very friendly and helpful, really happy with finance and car.”

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Posted 6 years ago

“Very quick and easy process and staff are friendly all in all was a good experience I would definitely recommend”

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Posted 6 years ago

“The entire process from start to finish was seamless. Paige couldn't have been more helpful.”

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Posted 6 years ago

“Really helpful and friendly team, explained everything step by step and made the purchase of my new car very easy! Thanks Lewis and Dan it’s been a pleasure dealing with you.”

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Posted 6 years ago

“Firstly the finance application was so easy to complete online. A lovely guy called Dan dealt with my application and found me an absolutely brilliant deal pretty much straight away. We visited to discuss our car options and finance agreement. Ross dealt with us and asked about the kind of car we were looking for.....30 minutes later my husband's perfect car was found! An hour later agreements were signed online and the car was ours. We also got a brill price for our old car. 100% recommend and will definitely be coming back for our next car!!”

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Posted 6 years ago

“Daniel was very helpful and as eager as myself to help get me a car! Great service & non-stop communication! Overall time it took was around 5 days to get me on the road! Highly recommend to anyone who is skeptical of getting a car, Daniel was cracking with every query I had!”

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Posted 6 years ago

“Great job getting me the exact car I wanted, thanks!!!”

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Posted 6 years ago

“they didnt have the car i wanted but they found a similar one and was ready to collect the next day”

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Posted 6 years ago

“Would recommend any one to use refuse car finance very fast had me sorted and on the road in 3 days thank you”

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Posted 6 years ago

“Found my perfect car.. thanks Jacob”

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Posted 6 years ago

“Got refused by another lender, tried these guys. Got say jake was fantastic he sorted the whole lot out for me, including sorting the negative equity on my current car at a very good APR rate. Even if you have a good history give these guys as a try as nothing's too much trouble. Cheers jake and all the others involved in sorting things out for me.”

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Posted 6 years ago

Hi Stephen, thank you for the positive review! Hope you enjoy your car. :)

Posted 6 years ago

“They got me the car I wanted ,quickly”

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Posted 6 years ago

“Friendly service - lovely new car and they were really efficient”

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Posted 6 years ago

“Explained everything clearly.if i needed any information they were there straight away ..”

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Posted 6 years ago

Refused Car Finance is rated 4.9 based on 375 reviews