Red Oak Wear Reviews

Name: Red Oak Wear
Address: Corporate Wear ltd, 4 Buckwins Square,, Basildon, Essex
Rating: 4.10

4.1 Rating 262 Reviews

74 %

of reviewers recommend Red Oak Wear

4.1

Based on 262 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Red Oak Wear 5 star review on 7th September 2023

Aleksandra Rizova

Red Oak Wear 1 star review on 3rd December 2021

Krystel Copeland

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To be honest I am happy with the quality of the products and material and finishing all looks good. But a serious concern is about the online order facility. It took around 17 days to deliver (check the payment and delivery receipt) and there was no clear updates from the team about the delay. Apart from that its quiet good, but that is something the company should improve.”

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Posted 5 months ago

“Happy with the order but sometimes I have waited 2 and and half weeks after the order was placed to receive it and other times it arrives within a week. It’s great when it arrives quick but an update would be good if stock hasn’t arrived and the order will take over 14 working days to arrive.”

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Posted 5 months ago

“Only 4 stars because de delivery time was much longer then expected and my parcel was shipped probably because I called them to find about my order which was definitely forgotten! I do recommend to go to their store in Basildon rather than order online!”

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Posted 5 months ago

“Don't understand why delivery times are as long as they are when there is a significant charge.”

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Posted 6 months ago

“I felt the quality of the items purchased inferior to the previous one”

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Posted 9 months ago

“I received my order within the delivery timeframe stated on the website and in my order confirmation email, which was great! When my order arrived, I realised there was print missing from it, so I used the website's enquiry form and got a response within 24 hours from a lovely person called Rowan. They sent me a brand new order with the print on it and said I could keep the incorrect order too! If I ever want a personalised hoodie or jumper again, I will definitely be purchasing from Red Oak! :)”

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Posted 1 year ago

HI Alexis. Thank you for the lovely review and thank you for your understanding regarding the issue with the order.

Posted 1 year ago

“Customers service was great, staffs were amazing”

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Posted 1 year ago

Thank you for your lovely review, we are very pleased to hear that you received a good service from our staff.

Posted 1 year ago

“Friendly and helpful in store and easy website and reasonable delivery on out of stock items . Well worth going in store if unsure on sizing.”

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Posted 1 year ago

“Received my order with everything. It took 13days from order date to delivery date.”

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Posted 1 year ago

“Lovely colour for the jumper, nice lettering, lovely quality to the material. Sadly the sizing I feel has come up small and the deadline had passed once jumper was received to be able to reorder another.”

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Posted 1 year ago

Thank you for your positive review and we are very glad that you are pleased with your purchase. If you would like to contact us via schoolwear@redoakroller.co.uk we might be able to help with a re-order.

Posted 1 year ago

“The delivery was good, and the blouse was OK for my daughter.”

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Posted 2 years ago

Good morning Adeyinka Thank you for the lovely review. Glad you're pleased with the product and the service.

Posted 2 years ago

“Wish that the sizes of the clothes explained more so length of trousers for example, also the quality of the uniform not amazing ,,, like the jumper really big but short sleeved. Should do a tall range or petit ? Polos shirt but wide .. my boy is tall and skinny so had to size up but baggy. Also the tag/label was not put on a seam so when removed left a hole,”

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Posted 2 years ago

“Would have preferred a much bigger size ie (44)”

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Posted 2 years ago

“The leavers jumper was extremely nice 👌 good quality unfortunately we didn't get the right size.”

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Posted 2 years ago

Good evening and thank you for your reveiw. If you need to speak to us regarding the sizing of the item, please email schoolwear@redoakroller.co.uk and we will look into this for you.

Posted 2 years ago

“Quality garment which arrived quickly”

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Posted 2 years ago

Good afternoon Richard Thank you for your review. We are glad that you were pleased with both the service and the garmet itself.

Posted 2 years ago

“Good online experience and service is good.”

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Posted 3 years ago

“Ordered a jumper and they sent a tank top but are sending a jumper out and a return bag for the tank top. Ordered a skirt but not due in stock until December 3 months after the start of term. They did ask if I wanted to cancel the order or wait though”

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Posted 3 years ago

“All as expected. Plenty of stock despite me ordering in late August! Delivery took 9 days.”

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Posted 3 years ago

Thank you for taking the time to leave a review.

Posted 3 years ago

“Satisfied customer. There was a problem with the delivery which was very quickly resolved by a very helpful member of staff.”

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Posted 4 years ago

Thank you for taking the time to leave a review. Glad we were able to sort your problem with delivery for you promptly.

Posted 4 years ago

“Product is fine, delivery was nearly two weeks which was excessive considering four letters needed to be added to fulfill the added name”

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Posted 4 years ago

Thank you for taking the time to leave a review. We are trying our best to turn orders around within our 7-10 working days.

Posted 4 years ago

Red Oak Wear is rated 4.1 based on 262 reviews