Red Oak Wear Reviews

Name: Red Oak Wear
Address: Corporate Wear ltd, 4 Buckwins Square,, Basildon, Essex
Rating: 4.10

4.1 Rating 256 Reviews

74 %

of reviewers recommend Red Oak Wear

4.1

Based on 256 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Red Oak Wear 5 star review on 7th September 2023

Aleksandra Rizova

Red Oak Wear 1 star review on 3rd December 2021

Krystel Copeland

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cardigan and jumper look more purple than navy blue, soon as its in the light it looks like purple uniform. The PE Tshirts I've gone up in size so they last and they just now. I hope my kids don't grow tall quick, can't see them lasting long I usually buy else where with the school showing you are doing the logo pe tshirts (this is new for the school this September) I've gone to you but I definitely won't be coming back here. I've sent a photo to the kids school to see if they will accept them looking purple,don't want to have wasted my money!”

Helpful Report

Posted 2 years ago

Good afternoon. Thank you for your review and we are sorry to read that in this instance that you feel disappointed by your order. I have emailed you directly to the same effect and to answer your feedback regarding the sizing of the T-shirts. With regards to the Sweatshirts/Cardigans pictured above, I can assure you that these are the same colour Sweatshirts and Cardigans that we have always supplied to the school. I hope this goes some way to reassure you that they will be the same as the other students who have purchased through us over the years.

Posted 2 years ago

“Really good service.”

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Posted 2 years ago

Thank you for taking the time to write the lovely review.

Posted 2 years ago

“Brilliant service, all the items were in stock and were delivered in a very timely manner. Great quality as always. Thank you.”

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Posted 2 years ago

Good afternoon Mary Thank you for the glowing review - as always, only too pleased to help.

Posted 2 years ago

“The hoodie itself was fine, but we didn't receive the right size which also ment I paid more for the large size, I ordered was more expensive then the 12/13 top I received. I would of sent it back but that would of ment my son wouldn't of had his leavers hoodie for his last week.”

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Posted 2 years ago

Good morning Donna Thank you for your review and I am really sorry to hear that you received the wrong size hoodie. Your order was packaged up and sent directly to the school as requested by them and I have just checked your paperwork at our end and it was a size Small that was sent to the school for you, along with your corresponding paperwork. I can only assume that somehow the sizes have got mixed up at the school.

Posted 2 years ago

“Lovely product. Good quality. Thanks”

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Posted 2 years ago

Really glad you're pleased with your order

Posted 2 years ago

“Red Oak Roller were amazing from start to finish. It was easy to get in touch, make changes, get parents set up to pay and the jumpers came in good time for when we needed them. The jumpers were fantastic quality and all children, parents and teachers were extremely happy with them. Thank you so much. We will be back in touch next year to order a new batch for the next year 6s!”

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Posted 2 years ago

Thank you for your lovely positive review. We have been only too pleased to help and are very glad that all involved have been happy not only with our service but also, the hoodies provided.

Posted 2 years ago

“Lovely hoodie, nice and warm, fit is spot on! My daughter loves it! Lovely keep sake for leaving primary school!! 👍”

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Posted 2 years ago

Good afternoon Charlene Really glad to see you're pleased with the hoodie. I agree, they are lovely keep sakes

Posted 2 years ago

“Great Hoodie, good quality!”

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Posted 2 years ago

Thank you for positive review, we are really pleased that you like your purchase.

Posted 2 years ago

“absolutely loved the hoodie many thanks”

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Posted 2 years ago

Thank you for your review we are really glad you're pleased with your purchase.

Posted 2 years ago

“They were OK..”

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Posted 2 years ago

“Would have preferred a much bigger size ie (44)”

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Posted 2 years ago

“High quality items, easy to use website, good customer service when I needed to exchange a couple of items for smaller sizes.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“My son was absolutely delighted with his leavers hoodie. Unfortunately the writing is already slowly starting to peel off after just one week.”

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Posted 2 years ago

I am really sorry to hear that the writing is peeling off of your leavers hoodie. This shouldn't happen but occasionally we do have problems with the odd item not curing properly during the printing process. If you would like to email me on schoolwear@redoakroller.co.uk, I can deal with this for you.

Posted 2 years ago

“The leavers jumper was extremely nice 👌 good quality unfortunately we didn't get the right size.”

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Posted 2 years ago

Good evening and thank you for your reveiw. If you need to speak to us regarding the sizing of the item, please email schoolwear@redoakroller.co.uk and we will look into this for you.

Posted 2 years ago

“Great service”

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Posted 2 years ago

“Quality garment which arrived quickly”

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Posted 2 years ago

Good afternoon Richard Thank you for your review. We are glad that you were pleased with both the service and the garmet itself.

Posted 2 years ago

“Sizing of burgandy shorts for holly trees completely out. My daughter is a standard 10-11yrs in clothes. I ordered age 9-10yrs based on her waist size. They are absolutely massive, look silly, like a skirt. The age 7-8yrs that I ordered for 7yr old son fits her. I now have to drive to return large ones that don't fit. Waste of money for me paying £4.95 delivery! Very unhappy.”

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Posted 2 years ago

“It’s nice good quality but did find the sizing not that good asked for a large but thought it was more like XL and found the price a bit high I don’t think we should of had to pay postage I think as a bulk order for lots of students it should of been delivered to the school but on the whole the hoodie it’s self is good .”

Helpful Report

Posted 2 years ago

Thank you for your review. We are glad that you are happy with the quality of the hoodie, this is one of our most popular hoodies and we use it specifically due to it's quality and selection of colours and sizes. In relation to the sizing, we do try to give our customers as much information as possible by stating the measurements on our website. If you feel that this item isn't true to size, please let us know and we can take this up with our manufacturer. With regards to the delivery cost, the decision remains with the School as to whether they would like us to offer free delivery by bulk delivering to the school and in this case, they chose not to offer that as an option.

Posted 2 years ago

“Amazing service and the delivery was really fast. Faster than the estimated”

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Posted 2 years ago

Thank you for your lovely review. It is great to get good feedback about both the service and the delivery.

Posted 2 years ago

Red Oak Wear is rated 4.1 based on 256 reviews