“I am submitting this feedback late, as it relates to events from May 2024.
I initially spoke with Redmans solicitor, to explain my situation at work and the grievance I had raised, which was not upheld. I asked for advice on how to appeal the grievance outcome. My case was then referred to Alex Hodson, a senior solicitor.
Unfortunately, I experienced very poor communication from AH. Before submitting the grievance, she spent no meaningful time discussing my case with me. When I called, she told me she was busy, and later emailed saying she was in the middle of an important deadline.
I sent her a summary of my work situation, but without any consultation or advice, she submitted a grievance that was of poor quality and focused on events that had happened two years prior to the date she raised it. Some of the information included was incorrect. She also did not give me an opportunity to review the grievance before it was sent, even though I was unwell at the time.
I felt that, as a solicitor, her actions made my work situation worse. In my experience, she appeared to prioritise payment over the quality of service. I felt that, because of my health and vulnerability at the time, my situation was not taken seriously, despite the fact that I paid for her professional services.”
“I approached Redmans after learning about imminent redundancy and an potentially unfair procedure. There was also a claim of disability discrimination which may have been connected to this. I was not advised to raise a grievance or to officially challenge my redundancy terms, which were changed at the last minute without proper consultation. I did not consider the fees were too high for the lawyers time and so continued on to what I felt was a legitimate claim for early settlement, but did feel that the cost advised for a further no win no fee assessment was on the high side. Only after a deep dive of personal research and consulting another lawyer, did I discover my claim was undermined by the lack of these 2 pivotal actions. I have now had to drop all claims and cease any legal action against my former company and feel incredibly let down by Redmans. I feel my limited resources were wasted on this company and will be following this up with an official complaint to Redmans and, if necessary, the LeO”
“Excellent service! I worked with Chloe, she was super responsive, knowledgeable and prioritised time sensitive matters. I would definitely work with Redmans again and would recommend it to anybody else.”
“I am pleased to share my experience with Redmans Solicitors, whose expertise and dedication have made a significant impact on my legal matter.
From the outset, my solicitor, Chloe, demonstrated remarkable attention to detail, meticulously reviewing every aspect of the matter at hand. This thorough approach not only instilled confidence in me but also ensured that no stone was left unturned in the pursuit of the most favourable outcome.
What truly sets Chloe and Redmans Solicitors apart is their genuine commitment and caring approach. Their ability to listen actively to my concerns was instrumental in tailoring solutions that aligned perfectly with my requirements. Chloe is exceptionally kind-hearted, attentive and showed professionalism combined with a sincere willingness to go above and beyond. This attitude made the whole process feel much more comforting and reassuring.
Furthermore, I would like to add that Alex was very kind and attentive. She took the time to listen to me and understand my needs, and carried out a comprehensive assessment during our initial consultation before passing my case on to the wonderful Chloe.
I highly recommend Redmans Solicitors for any consulting needs. Their unique blend of professionalism, attention to detail, and proactive mindset is an extremely rare find!
Thanks a million!”
“I recieved outstanding support and advice from Redmans throughout my employment issues, ultimately coming to a positive resolution. The quality of their work was brilliant and their advice was clearly based upon significant experience, as well as efficient, impartial and honest. I highly recommend them.”
“Redman’s helped my navigate a difficult situation with such ease and efficiency. The lawyer was both understanding and quick to respond. It was really useful that it was a fixed fee , which put my mind at ease”
“We recently used Remans Solicitors to support us in reaching a settlement following a dispute with my partner's former employer, and we couldn’t be more pleased with the service. Tessa was absolutely fantastic — incredibly knowledgeable, responsive, and thoughtful in her approach. She respected our wishes throughout, guided us with clarity and confidence, and delivered the best possible outcome. Communication from the whole team at Remans was consistently prompt and clear. Highly recommended.”
“I am very grateful to Redmans Solicitors for their expert advice and support in bringing my claim to a favourable conclusion. The entire process and the fee schedule was transparent and never felt excessive. Tessa managed my case from start to end and drove the complex path with understanding and confidence. I was well informed and well advised in every step of the process and would not hesitate Redmans Solicitors if you find yourself in the unfortunate situation of having to pursue an employment claim.”
“I was really impressed by the service I received from Redmans, throughout the engagement. The whole process was very smooth and Sacha was of huge professional and practical support. I was delighted with the outcome she achieved on my behalf.”
“Really pleased withe service and outcome. I worked with Tessa and I had complete confidence in her which made a difficult and stressful situation much more manageable. Everything was clear, well communicated and efficient. Would highly recommend!”
