Reddiseals Ltd Reviews

Name: Reddiseals Ltd
Address: The Furlong, Berry Hill Industrial Estate, Droitwich, Worcestershire
Rating: 4.71

4.7 Rating 3,022 Reviews

93 %

of reviewers recommend Reddiseals Ltd

Company Reviews

Metrics

Info

4.7

Based on 3,022 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Reddiseals Ltd:

Supplying the joinery industry since 1987.

Reddiseals has the widest range of timber window components and accessories in the UK and have been successfully supplying the joinery industry since 1987. Reddiseals specialise in sash window components offering solutions for restoration and renovation of traditional box sash windows, together with spiral balances and associated furniture.

Visit Website

Phone:

01905 791876

Email:

sales@reddiseals.com

Location:

The Furlong,
Berry Hill Industrial Estate,
Droitwich
Worcestershire
WR9 9BG

Reddiseals Ltd 5 star review on 16th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“User-friendly website.”

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Posted 3 years ago

“Great quality and very swift delivery!”

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Posted 3 years ago

“Good customer support.”

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Posted 3 years ago

Good afternoon. Thank you for leaving your review and bringing to our attention that your order has still not been received. Your order left our warehouse on 4th January and we have tracked your order as still being with Royal Mail out for delivery. Due to delivery location your order may take longer than usual. A member of our customer services team will contact you to discuss further delivery options. Thank you for leaving your review. Kind regards Teresa

Posted 3 years ago

“Very nice of them to ring me (while I was in tesco) to tell me they are missing some items from my order so would hold it over if I am agreeable until end of next week. Also very honourable to tell me how to buy in future to make a saving.”

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Posted 3 years ago

“Excellent value, prompt delivery.”

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Posted 3 years ago

“Both my items arrived without fuss in less than 24 hours from ordering! Amazing!”

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Posted 3 years ago

“Excellent service and products.”

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Posted 3 years ago

“I bought doing for Sach window I will buy again”

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Posted 3 years ago

“Good service. The cleats made attaching the sash cords a whole lot easier than nails and pins. Had to use a router to create slots for them. Suggest leaving 1 or 2 mm either side of cleat. Very pleased.”

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Posted 3 years ago

“I have ordered a pair of springs recently and when they got delivered the guy would not deliver them at the door I live on the 13th floor and I was not there at the time to go down and collect them so I had to get my wife to go down and pick them up I think this should change the driver said to me he could not park anywhere although there are pay and display parking spaces everywhere I personally think this should change otherwise the I'm happy with the product and the time.”

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Posted 3 years ago

“I purchased a coil of window seal and a pair of cutters, the items were delivered very promptly and were as described. Whilst I have not yet used nor attempted to fit any of the sealing strip or use the cutters yet they both appear to be of good quality. I am happy with my purchase .”

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Posted 3 years ago

“Arrived, as ordered, very quickly. No complaints.”

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Posted 3 years ago

“i have purchased a luxury sash repair kit from reddiseals. it got shipped promptly in two parcels. the tube that contained the beads was well packed but the other package that had caulk, panel pins, sash weighs etc in a box was quite a shoddy one. on one corner it was open. upon reception i checked contents and everything was there so i didn't think much of it. i did the job, refitting a sash window and in the end i only used the beads and seals from the kit so i asked if i could return the rest and get a partial refund. they promptly said "no" with the reason that i bought the whole thing as a "kit". well. if it was a kit sent out in a package much like a lego kit i would have not tried at all to get a refund. but since it was a bunch of unrelated items chucked in a cardboard box and envelopes i thought that it would've been quite reasonable to offer me a refund for some items that i didn't use. i've learnt that it is not their way of thinking. in my books this is very unprofessional. but that is only my private and professional opinion. so i would recommend not to get a kit that sou might have leftovers from but to get bits and bobs separately from them. the beads are great quality and not so easy to source but the rest can be purchased at equal quality but lower cost from other local merchants like toolstation or screwfix.”

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Posted 3 years ago

Good Morning Adam. Thank you for your feedback regarding your recent order. Reddiseals Sash kits are compiled to give our customers ease of use and more importantly the best value for money in 'everything needed' to renovate or repair a sash window from start to finish. The bundle is priced accordingly and components are listed on our website before purchase, it would not be usual for a business to refund part of a kitted priced item. We would have been happy to advise you of the components needed for your specific job and charge accordingly. Please do not hesitate to ring us in the future should you have a further requirement and we would be more than happy to only quote you separately for the materials that are job specific. Kind regards Teresa

Posted 3 years ago

“Wide range of products, and easy to navigate the website to find what you are looking for. Staff are friendly and efficient if you need to call and ask any questions. Reasonable prices and quick despatch of products”

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Posted 3 years ago

“Orders arrived in a timely fashion. Good communication around items not in stock. However I had a missed call from the company but no one left a message and when I returned I had a rather curt and a little rude response from the switch board operator saying that I could not be helped as I did not have the name of the name of the person called. Overall though satisfied with the service.”

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Posted 3 years ago

Good afternoon Tim. Thank you for your recent review. Your feedback is very important to us to ensure we are continuously improving the service we offer our customers I am pleased that you are happy with the overall service and products you have received, but I apologise that our telephone response was not as expected. This has been identified as a training issue for future development. I understand that you have spoken with Linda in our Customer Service Department and we look forward to looking after you with your next order. Kind regards Teresa

Posted 3 years ago

“Fast, efficient service.”

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Posted 3 years ago

“Good communications”

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Posted 3 years ago

“Seals arrived on time and were as described”

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Posted 3 years ago

“I found the website was not easy to use to find items but once located the order was fast and smooth”

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Posted 3 years ago

“Ordered and delivered within 2 days, good service.”

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Posted 3 years ago

Reddiseals Ltd is rated 4.7 based on 3,022 reviews