Reddiseals Ltd Reviews

Name: Reddiseals Ltd
Address: The Furlong, Berry Hill Industrial Estate, Droitwich, Worcestershire
Rating: 4.71

4.7 Rating 3,004 Reviews

93 %

of reviewers recommend Reddiseals Ltd

Company Reviews

Metrics

Info

4.7

Based on 3,004 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Reddiseals Ltd:

Supplying the joinery industry since 1987.

Reddiseals has the widest range of timber window components and accessories in the UK and have been successfully supplying the joinery industry since 1987. Reddiseals specialise in sash window components offering solutions for restoration and renovation of traditional box sash windows, together with spiral balances and associated furniture.

Visit Website

Phone:

01905 791876

Email:

sales@reddiseals.com

Location:

The Furlong,
Berry Hill Industrial Estate,
Droitwich
Worcestershire
WR9 9BG

Reddiseals Ltd 5 star review on 16th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality, good price and prompt service. What more can you ask?”

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Posted 3 months ago

“Excellent”

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Posted 3 months ago

“Happy to take your money but not to support you with products afterwards …”

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Posted 3 months ago

“Good quality products, lots of information on the website, very fast delivery, quite expensive for the delivery but you can trust DL to deliver the goods quickly and in good condition”

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Posted 3 months ago

Thanks for your kind words, we always take pride in the quality of our products! Reddiseals team

Posted 3 months ago

“The cord arrived next day as promised. However I did find the delivery charge a little on the high side. I have been soucring my sash window parts at other places this being one of the reasons. Also I contacted yourselves regarding some sash rollers on the 11th Aug, I had the auto reply but I am still waiting to hear about my enquiry.”

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Posted 3 months ago

Hi Gary, I will look into your email on the 11th and investigate. Regarding our carriage costs, we always review prices and our delivery partners to make sure we're competitive and offering the best balance between speed and value. Reddiseals team

Posted 3 months ago

“Easily ordered, promptly delivered, very satisfied”

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Posted 4 months ago

Hi Keith, thank you for your kind words! Reddiseals team

Posted 4 months ago

“Not the best of experiences. I paid for express delivery.. that was fine it arrived as it should. But upon opening the 30 15mm twin flippers in white turned out to be many variants of 10mm. I called and spoke to Brett who was very apologetic and arranged for the correct ones to be sent. These never arrived! I called again and spoke again to Brett who once again was apologetic and would arrange again for another delivery on a pre 12pm. It arrived at just gone 4pm. The moral is order in advance and don't pay extra for express delivery. No refund has been offered for the speedy service that turned up later than standard delivery.”

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Posted 4 months ago

Hi Brian, we're very sorry to hear of your experience below. Our express delivery is generally always held to time, however we understand occasional issues may arise with our delivery partners. We will review your case and distribute feedback internally so this doesn't happy again. Reddiseals team

Posted 3 months ago

“Product as decribed & quick delivery. Great.”

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Posted 4 months ago

Hi Richard, great to hear! Thanks for the review! Reddiseals team

Posted 4 months ago

“Hi all I am in the process of returning this product, one other prongs on the tool are broken off when delivered. Kind Regards Tina”

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Posted 4 months ago

Hi Tina, sorry to learn of your experience with this product. We will review once we receive the item back and will be in contact to resolve. Reddiseals team

Posted 4 months ago

“My order hasnt arrived and l am still waiting for it,.However someone else’s came instead, so l phoned you up and explained, and was told you would get backto me and that you would dispatch another order to me by Monday last?”

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Posted 4 months ago

Hi David, sorry to learn of your experience with this order. I have looked into this and your replacement goods will arrive tomorrow. Apologies for the delays involved. Reddiseals team

Posted 4 months ago

“Used for a few years now , in general they have been good. However a few times were they have changed their delivery companies the orders were late, this happened a few times. I also has some beads that were damaged on delivering which I sent photos and nothing was done to solve the problem. Generally good but could do more to help their customers.”

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Posted 4 months ago

Thanks for your feedback Stephen, we are always reviewing our carriers so your comments will certainly be included in our review. Reddiseals team

Posted 4 months ago

“Best service of any company i have used (in construction) very fast delivery.”

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Posted 4 months ago

Thanks Glen, pleasure doing business with you! Reddiseals team

Posted 4 months ago

“I have ordered some putty last month and i got it on time but all was broken and never recovered back 😒”

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Posted 4 months ago

Hi Behzad, sorry to hear about this, I have dropped you an email with a contact number so we can rectify. Thanks, Reddiseals Team

Posted 4 months ago

“Order came with the package broken open no response from my email not happy.”

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Posted 4 months ago

Hi William, sorry to hear about your experience, I have sent you an email with a phone number so we can rectify. Thanks, Reddiseals team

Posted 4 months ago

“Very good service and next day delivery as stated. The only criticism was that the packaging was not secure enough and the contents (friction stays) had fallen out of the package when delivered. Fortunately all were intact.”

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Posted 4 months ago

Hi Derek Thanks for your positive words and your feedback, I will send your comments to our Warehouse team so they can review the packing on this product. Thanks, Reddiseals team

Posted 4 months ago

“Product exactly as described,fits perfectly,prompt delivery,”

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Posted 4 months ago

That's what we like to hear, we look forward to your next order with us! Thanks, Reddiseals team

Posted 4 months ago

“They had the glazing tape I needed and sent it to me really quick. Thank you.”

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Posted 4 months ago

Hi Thomas, thanks for your fantastic review! Thanks, Reddiseals team

Posted 4 months ago

“Good product. Great service”

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Posted 4 months ago

Hi David, glad to see your happy with the product and the service! Thanks, Reddiseals team

Posted 4 months ago

“Very satisfied with the product and the prompt delivery.”

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Posted 4 months ago

Hi Maurice, happy to hear of your satisfaction! Thanks, Reddiseals team

Posted 4 months ago

“Good service, items arrived quickly, recommend highly!”

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Posted 4 months ago

Hi Emmy, thanks for your fantastic review! Thanks, Reddiseals team

Posted 4 months ago

Reddiseals Ltd is rated 4.7 based on 3,004 reviews