Reddiseals Ltd Reviews

Name: Reddiseals Ltd
Address: The Furlong, Berry Hill Industrial Estate, Droitwich, Worcestershire
Rating: 4.71

4.7 Rating 3,018 Reviews

93 %

of reviewers recommend Reddiseals Ltd

Company Reviews

Metrics

Info

4.7

Based on 3,018 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Reddiseals Ltd:

Supplying the joinery industry since 1987.

Reddiseals has the widest range of timber window components and accessories in the UK and have been successfully supplying the joinery industry since 1987. Reddiseals specialise in sash window components offering solutions for restoration and renovation of traditional box sash windows, together with spiral balances and associated furniture.

Visit Website

Phone:

01905 791876

Email:

sales@reddiseals.com

Location:

The Furlong,
Berry Hill Industrial Estate,
Droitwich
Worcestershire
WR9 9BG

Reddiseals Ltd 5 star review on 16th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well done products and service.”

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Posted 19 hours ago

“Our recent purchase of door furniture and hinges have left us extremely satisfied customers. The carpenter commented on the quality of the handles and locks. The order and second order was despatched promptly with good communication from Reddiseals. A great customer experience for us and would highly recommend.”

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Posted 1 week ago

Hi Roger What a lovely review to read on a cold Monday morning! Many thanks for your business. Reddiseals team

Posted 4 days ago

“We have been loyal customers of Reddiseal since 2015, but unfortunately, over the years, their customer service has significantly declined. Orders frequently arrive incomplete or go missing altogether, causing unnecessary delays and frustration. Another major issue is their invoicing system. Despite making full payments, we continue to receive invoices claiming outstanding balances. When contacting their accounts department, they shift the blame to customer service, creating a frustrating cycle of miscommunication. Even after months of trying to resolve these discrepancies, they persist in attempting to re-charge us for items that were already paid for. Despite numerous requests, we are still waiting for a call back from a manager—yet it seems they simply don’t care, as it’s not their business at stake. As a result, we have moved most of our business to other suppliers who offer not only better customer service but also more competitive prices. For those considering Reddiseal, we strongly recommend shopping around—there are far better alternatives out there. Your loyal customer Joinex”

Helpful Report

Posted 1 week ago

Hi Krzysztof Good to chat last week regarding your account, as discussed, we are looking into the comments in your review and will come back to you shortly. Reddiseals team

Posted 4 days ago

“Great service and good quality product.”

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Posted 2 weeks ago

“My goto for all our victorian sash windows. Bought the fasteners, lifts and eyes in satin nickel as well as other bits. Very high quality and good value. Would highly recommend this company.”

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Posted 2 weeks ago

Thanks Stan, you're our go to for a perfect customer, we hope you enjoy the goods! Reddiseals team

Posted 2 weeks ago

“The seals fit perfectly, quick delivery, easy to install and not a bad price.”

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Posted 2 weeks ago

“Ordered some things for my old Georgian sashes. Very pleased”

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Posted 2 weeks ago

Hi Sophia, we love an old Georgian sash here, thank you for choosing Reddiseals! Reddiseals team

Posted 2 weeks ago

“Excellent company. Used for many years. Reliable and quick delivery.”

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Posted 2 weeks ago

Hi Dave, many thanks for your loyalty over the years, we hope this continues for many years to come! Reddiseals team

Posted 2 weeks ago

“Quick, efficient service! Everything arrived the next day and was as described.”

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Posted 3 weeks ago

Hi Victoria We're so glad your goods arrived and meet your approval! Reddiseals team

Posted 3 weeks ago

“Product quality is great as always but I payed for next day before 12:00 delivery, not only were my items not delivered before 12:00 but they actually turned up a whole day late, I was not credited for the late delivery, The router cutters i ordered also turned up with the wrong size shafts so they were no use to us, When I ordered the cutters I was not informed that they no longer came in the same shaft size as my old ones,”

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Posted 3 weeks ago

Hi Andrew Sorry to hear of your experience purchasing with us. Having looked into this specific order, there was a delay in the dispatch of your item, and it was delivered at 11.46am on the 22nd January instead of the 21st January. I will continue to investigate why this was the case and in the meantime I will refund the delivery charges. Reddiseals team

Posted 3 weeks ago

“Exactly what we ordered. Good quality and arrived promptly.”

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Posted 3 weeks ago

Thank you so much for your review and taking time out to let us know of your satisfaction with our service and goods! Reddiseals team

Posted 3 weeks ago

“Amazing service.”

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Posted 1 month ago

Hi Mark Really appreciate you taking your time to leave such a great review. Reddiseals team

Posted 4 weeks ago

“The best of the best, easy to use website, a great price & delivered in uner 24 hours. On top of that the prodiuct is amazing & perfect for what I needed it for. Thanks for a stress free transaction.”

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Posted 1 month ago

Thank you very much Spencer, this review makes us feel all warm and fuzzy inside, which is very much appreciated in this weather! Reddiseals team

Posted 1 month ago

“Great service & products”

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Posted 1 month ago

Thanks for your great review, a brilliant one to finish off 2024! Reddiseals team

Posted 1 month ago

“Haven’t received my order yet”

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Posted 2 months ago

Hi Paul Sorry to hear about your wait, we're currently awaiting stock of 1 of your items on your order which is causing the delay. We're hopeful this will be resolved soon and we can dispatch your order. Please bear with us. Reddiseals team

Posted 1 month ago

“Next day delivery……perfect”

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Posted 2 months ago

Really glad to hear of your positive experience! Reddiseals team

Posted 2 months ago

“Thank you for all your help,now we will be nice and warm this Christmas. Thank you.”

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Posted 2 months ago

We're glad we can help bring some warmth into your Christmas! Please check out our website this month for some advent calendar deals! Reddiseals team

Posted 2 months ago

“All but 1 part of the order fulfilled. Very prompt delivery of available items. Great quality. 1 part remaining to deliver. Was suggested a few days delay. Still not delivered 3weeks later. No contact received re likely delivery date.”

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Posted 2 months ago

Hi Andrew, glad to hear of your satisfaction with the products you've received. The last remaining item to be delivered has been very popular recently and we've struggled to keep this in stock. I've ensured that the remaining goods will be leaving us today on their way to you. Reddiseals team

Posted 2 months ago

“Great pricing and very good delivery, will be using again!”

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Posted 3 months ago

Hi Lisa Thank you for your lovely words, we look forward to your next order with us! Reddiseals team

Posted 2 months ago

“Excellent service and the product was very easy to fit and worked a treat!”

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Posted 3 months ago

Hi Marigold It's past Halloween but we love treats here at Reddiseals! Thanks for your review! Reddiseals team

Posted 2 months ago

Reddiseals Ltd is rated 4.7 based on 3,018 reviews