The Red Dog Company Reviews

Name: The Red Dog Company
Rating: 4.95

5.0 Rating 724 Reviews

99 %

of reviewers recommend The Red Dog Company

5.0

Based on 724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Red Dog Company:

The Red Dog Company was born out of the quest for well-designed, high-quality, dog beds and accessories.

Our dogs work hard, whether in the field, or exercising the children. When they’re not out and about, the chances are they are in their beds, so it seems only fair to make them as comfortable as possible.

Nick and Chris are field sports enthusiasts, and self-confessed gear obsessives.

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Phone:

0808 196 1400

Email:

reviews@thereddogcompany.com

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The Red Dog Company 5 star review on 14th January 2025

256

Anonymous

Anonymous // 01/01/2019

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“The website was helpful and easy to follow. The product was dispatched quickly and arrived in good condition.”

Helpful Report

“Maisy seems to love her new mat. As does my daughter's Border Terrier who often visits. The mat is great quality, I am sure it will last for many years and be worth every penny. All in all a very happy dog.”

The Red Dog Company 5 star review on 20th February 2023

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“High quality fabric and”

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“Mat shipped right away. The quality is amazing, and our puppy loves it. It’s lightweight and easy to roll up and take with you on a trip. Would highly recommend.”

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“I ordered a large mat bed for my 6 month old Great Dane/English Mastiff puppy. It arrived quickly, is great quality and Ragnar totally loves it- a very happy dog!”

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“Excellent Excellent company good all round with everything”

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“This smart bed has received many admiring comments from visitors. Both of my dogs love it, so I am delighted with it.”

The Red Dog Company 5 star review on 7th February 2023

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“Recently ordered a roll up mat to use when we're away from home. Dog absolutely loves it and seems to like as much if not more than her Red Dog bed. Another excellent product - keep up the good work!”

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“I’m thrilled to have discovered this company. Great craftsmanship, attention to detail and customer services delivering exceptionally high quality beds.”

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“Well designed bed , very happy dog”

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“I've wanted one of these dog beds for a while but as I live in Switzerland, I was always put off by the import tax! However when I next drove home to the UK with the dogs, I grabbed the opportunity, very last minute. I emailed the Red Dog Company and they were amazing, they made sure the bed arrived super fast in time for us to leave. More importantly though was the opinion of our two dogs and as soon as I unpacked it they were both in and have loved it since! It was meant to be for the labrador but now our Norfolk terrier has ignored his bed and joins the labrador in her bed instead :) love the spare cover so I can wash one at a time. The only thing I didn't think about was the fact I have two white fluffy cats and I'm often having to de-fluff the white fluff off the green wool of the bed, so I perhaps went for style colour over practicality...but that is my fault ;)”

The Red Dog Company 5 star review on 31st January 2023

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“the dog bed was a bit pricey but the old adage of you get what you pay for is right in this instance. The dog loves it, we love it. It looks very elegant in any setting and I am super glad we found you. We were after an Orvis bed but they have stopped selling, and to be honest this one is superior in every way.”

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“Easy to order and the bed arrived really promptly. Not sure who liked it more, my Labrador or my youngest who was using it to practice his gymnastics! The bed isn’t cheap, but really smart and well made and so I’m happy to have it in my living room. We all tried it out when it arrived and it’s really comfortable. Sizing advice on the website very helpful. Thanks”

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“These dog beds are beautifully made, and our dogs really love them, evidenced by the fact that they are quite reluctant to get out of them! My only complaint is that the wool seat "sheds" a bit. I am hoping this corrects itself over time.”

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Hi there Please do not worry about wool topper shedding a bit, especially at the beginning with dogs that like to “nest”. Because our toppers are made with 100% wool - the fibres vary slightly in length. This is similar to when a new wool carpet is first laid, you may notice balls of fluff appearing for the first few weeks. This will calm down after a short while. The toppers are tough, and so you should not see any impact on fleece itself over the longer term. All the best Chris

“Great advice and easy to deal with.”

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“Can't fault the quality or service from the Red Dog Company. Many thanks!”

The Red Dog Company 5 star review on 20th January 2023

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“Marlowe, black Lab, 13 and a half years old and still going, is profoundly happy stretched out on his spectacularly comfortable mega mat. It is too big for my flat really, I keep tripping on one edge of it, but it makes Marlowe happy so I am very happy too. Thank you Red Dog.”

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“Great quality service”

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“Excellent very pleased, well packed fast delivery, beautiful bed love the apple green colour, and most importantly my molly loves it too, memory foam is brilliant n cosy, as she has a spinal problem, expensive but worth it,”

The Red Dog Company 5 star review on 19th January 2023

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“Excellent bed, does shed the wool a bit though”

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Dear Gillian Please do not worry about wool topper shedding a bit, especially at the beginning with dogs that like to “nest”. Because our toppers are made with 100% wool - the fibres vary slightly in length. This is similar to when a new wool carpet is first laid, you may notice balls of fluff appearing for the first few weeks. This will calm down after a short while. The toppers are tough, and so you should not see any impact on fleece itself over the longer term. All the best Chris

The Red Dog Company is rated 5.0 based on 724 reviews