The Red Dog Company Reviews

Name: The Red Dog Company
Rating: 4.95

5.0 Rating 712 Reviews

99 %

of reviewers recommend The Red Dog Company

5.0

Based on 712 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Red Dog Company:

The Red Dog Company was born out of the quest for well-designed, high-quality, dog beds and accessories.

Our dogs work hard, whether in the field, or exercising the children. When they’re not out and about, the chances are they are in their beds, so it seems only fair to make them as comfortable as possible.

Nick and Chris are field sports enthusiasts, and self-confessed gear obsessives.

Visit Website

Phone:

0808 196 1400

Email:

reviews@thereddogcompany.com

Write Your review

Tell us how The Red Dog Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Red Dog Company 5 star review on 20th November 2024

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication to a sizing query and the collar is both high quality and looks super on our HWV (he is actually a ‘non wirey’ wire and this means the collar is shown off beautifully!). Thank you. It was reassuring that we could have returned if necessary but it fitted fine. Postage was good. Our other HWV would have had one too but sadly this line now discontinued.”

Helpful Report

Thank you for your great Collar review. We are sorry that the old line is no longer available, but we are pleased to hear you are delighted with his new British bridle leather collar. All the best The RDC

“After much looking at dog coats bought an Active Dog Coat from Red Dog. Was a good website, good correspondence and a superb product, fits our Sprocker perfectly and not only protects from rain but also her underneath when running through bushes and also being neoprene assists with buoyancy and keeps her warm. To top it all its a company that makes its products locally in UK.”

Helpful Report

Dear Gary Thank you for leaving such a great review. Much appreciated. All the best The Red Dog Company

“My first order. It was a bolster dog bed. It arrived quickly and in good condition and it just as Ibhad hoped it would be”

Helpful Report

Dear Fiona Thank you for such a lovely reviews. So great to hear Otto is delighted with his new bed! All the best The Red Dog Company

“Beautiful products for my much loved dog. She is very elderly and I wanted her to be really comfortable. More places allow you to bring your dog…hairdresser, pub, cafe etc so the roll mat is a brilliant product for comfort under the table instead of a cold hard floor. Wonderful quality, stylish and very quick delivery. Absolutely 10/10”

Helpful Report

Dear Clare We are delighted that you are so pleased with your Roll Mat and its incredible versatility! Back of the car, hotel room, and on and on! All the best The Red Dog Company

“We are all very Happy with it! Best dog bed ever!”

Helpful Report

Hi Sue Thank you for leaving such a superb review, we are very grateful. And more to the point delighted to hear that we have made the beds dog bed ever! All the best The Red Dog Company

“The dog is really well made and both my miniature dachshunds love it! The colour of the fabric is also lovely and as expected. The only downside is the price which is rather prohibitive.”

Helpful Report

We are delighted that your mini dachshunds love their bed. We are confident that this bed will be well worth the investment in the medium to long term. It is brilliantly hand made in the UK using the highest quality materials, and will offer superb support to you dogs for a long time to come. All the best The Red Dog Company

“Our two spaniels love their large tweed mattress. It looks great, fits the available space, and they spend a lot of time stretched out enjoying their new comfy bed. It handles the dirt that two active, working dogs bring much better than their previous beds (other brands!) Delivery was very speedy too. Only very slight issue is that a little of the wool topper has fluffed up and come off - not that it has affected the look or quality of the cover. All in all delighted with our purchase.”

Helpful Report

Dear Susannah Please do not worry about the fluff, especially at the bed is brand new, with dogs that like to “nest”. Because our toppers are made with 100% wool - the fibres vary slightly in length. This is similar to when a new wool carpet is first laid, you may notice balls of fluff appearing for the first few weeks. This will all calm down after a short while. The toppers are tough, and so you should not see any impact on fleece itself over the longer term. Please do keep us posted. All the best The Red Dog Company

“A great joy to deal with this company great customer service . Kept informed throughout the process and quick delivery Products are amazing”

The Red Dog Company 5 star review on 26th November 2023

Helpful Report

Dear Jennifer Thank you for your superb review, we are so pleased that you and Pencil love your new Apple Green bed. All the best The Red Dog Company

“Lovely quality dog bed it’s the best I have had compared to other brands stylish and comfortable well worth the money spent jazzi loves his new bed.”

The Red Dog Company 5 star review on 22nd November 2023

Helpful Report

Thank you so much for your fantastic reviews, and for sharing that gorgeous photo of Jazzi! All the best The Red Dog Company

“Just received the order from you and I’m absolutely delighted well done you’ve nailed it with design and protection I’m not sure if it was your company that I spoke to a while back now because nothing like this seemed to be available at the time If it was you then you definitely listened to my dogs requirements so thought I’d like to let you know THANK YOU from a delighted dog owner and his precious little girl as my wife and daughter keep reminding me 😂 Fantastic coat just what my dog needed she’s only got a light covering of hair on the belly area which was getting heavily scratched and cut at times.shes a young Cocker Spaniel Labrador cross both parents are working dogs and she seems to have it hard wired into her because you can’t keep her out of the thicket and brambles this jacket provides excellent coverage to the required areas it’s long fit ensures full protection it’s adjustable and can be adapted to your dogs curves for those of you that have male dogs there’s an easy cut out guide so he can pee freely 😅 It also provides the dog with warmth on the cold and wet days and the added benefit is the dog is much easier to clean and dry a win win I would highly recommend this jacket and the company”

Helpful Report

Dear David Many thanks for leaving such a great review. We are delighted you are so pleased with the coat. Do keep us posted. All the best The Red Dog Company

“A clear, informative website and the dog bed arrived quickly. My labrador tried to jump into the bed before I had unpacked it completely. He has plenty of room to change position and just loves the bed. It is a sturdy, well constructed product. How do I get him out if it?!”

Helpful Report

We are delighted that you and Sabre are so pleased with you new bed! Thank you for the lovely review. All the best The Red Dog Company

“Great service”

Helpful Report

Thank for your great review!

“I cannot recommend these dog beds enough. I have had so many beds over the years but these are the best - they last so well, it’s never lost its shape, looks so good and the dogs love it. I’ve just bought another one for my new and very lucky Labrador!”

Helpful Report

Dear Charlotte Thank you so much for such a fantastic review and for your ongoing custom! We are very grateful for your support. All the best The Red Dog Company

“Amazing dog bed. Was a little worried about the cost but was not disappointed when it arrived. We now have regular fights with dog and the cats over who gets to sleep in it. I’m busy saving for a collar next.”

The Red Dog Company 5 star review on 3rd November 2023

Helpful Report

Sorry to hear about the canine - feline rivalry for our bed! Hopefully they will learn to share! All the best The Red Dog Company

“I bought a roll mat to take on holiday with us. It’s lovely, the quality is superb and our dog loves to lie on it. Well worth the price as I think it will last for years and be well loved. Will be buying our dog’s next bed from The Red Dog Company.”

Helpful Report

We are thrilled you are pleased with your roll mat. Please keep us posted. All the best The Red Dog Company

“Bought beds, mat and roll mat. Well designed and made. Dogs (two springers) very happy. Helpful website direction on construction, cleaning and re-assembly etc. The natural wool is a definite improvement on previously purchased (mainly Orvis) beds with artificial fleece. Happy to recommend what has so far proven to be a high quality product.”

Helpful Report

Thank you for the constructive and valuable feedback. We are delighted your springers are happy. All the best The Red Dog Company

“Bought this bed for our new cocker puppy and he loves it. No, it’s not the cheapest but it is excellent quality and worth every penny. We have 2 dogs and 2 cats and I won’t look anywhere else in future when they need new beds. Cannot recommend this highly enough.”

The Red Dog Company 5 star review on 27th October 2023

Helpful Report

Hi Lynn Thank you so much for such a lovely review, and for sharing that great photo of your gorgeous cocker in our medium tweed classic bed. Do keep us posted. All the best The Red Dog Company

“Beautiful bed. Always had orvis before but really pleased with how this looks. Unfortunately we are having to protect the wool base with a fleece as our naughty puppy digs and pulls the wool off, but am hoping as she gets older that stops. Not washed yet but hoping it washes well”

Helpful Report

Dear Clare We are delighted you and Peppa are pleased with the bed. The fleece toppers are very hard wearing so she shouldn't make any in roads into it with are digging antics! Do keep us posted. All the best The Red Dog Company

“I have a 3year old dachshund. He loves lying stretched out on his back. The Red Dog mattress has proved to be the ideal solution. The bed is very well made, topped with a lovely soft and warm pure wool topping. He is a very fussy little dog, but has loved this bed from the get-go. Many thanks.”

Helpful Report

Hi Caroline We loved hearing that your Dachshund absolutely loves his new bed! All the best The Red Dog Company

“I was so pleased to find a GB manufacturer of top end dog beds! The bonus is that they are as practical as they are luxurious. With 17 (I know……!) working dogs ranging in age from 12 months to 14 years, and in size from a Patterdale x JRT to a rather large lurcher, I needed a company that could deliver for everyone. I have not been disappointed. From the large dog mat, through the large bed-roll to the 100% British wool fleece vet bed, everything is well thought out, well-designed and well made. Well done!”

The Red Dog Company 5 star review on 11th October 2023

Helpful Report

Dear Sarah Thank you for your super review! And we are delighted that you and your dogs - all 17 of them- love our products! All the best The Red Dog Company

The Red Dog Company is rated 5.0 based on 712 reviews