The Red Dog Company Reviews

Name: The Red Dog Company
Rating: 4.95

5.0 Rating 712 Reviews

99 %

of reviewers recommend The Red Dog Company

5.0

Based on 712 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Red Dog Company:

The Red Dog Company was born out of the quest for well-designed, high-quality, dog beds and accessories.

Our dogs work hard, whether in the field, or exercising the children. When they’re not out and about, the chances are they are in their beds, so it seems only fair to make them as comfortable as possible.

Nick and Chris are field sports enthusiasts, and self-confessed gear obsessives.

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Phone:

0808 196 1400

Email:

reviews@thereddogcompany.com

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The Red Dog Company 5 star review on 20th November 2024

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love these dog beds! I ordered the large classic, excellent service and quick delivery. Was so happy I ordered a further 2 medium oval. They are well made and very good quality. I especially love the wool topper and orthopaedic mattress. My dogs are also loving their beds, thank you!”

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“Beautiful products, superb quality and excellent customer service. What more could we want?”

The Red Dog Company 5 star review on 15th March 2024

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Thank you so much for posting such a wonderful photo of your lovely dogs. We are delighted you are so pleased with our giant mat and dog beds. All the best The Red Dog Company

“Exceptional products and thoughtful customer service .”

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We are very grateful for your fantastic review, thank you. All the best The Red Dog Company

“Seems like a company that sells quality products. Good service.”

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“This is 100% worth the money. You can see the quality of the product, the time & energy that has gone into making it comfortable & sturdy & most importantly my dogs LOVE it. I can’t get them out of bed. I would definitely recommend buying this. I have had a number of dog beds over the years, but they all lose their shape. This is a quality product through and through”

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Wow! What a fantastic review, it is great to have such warm plaudits. It makes all the hard work worthwhile! All the best The Red Dog Company

“Very attractive dog bed and much appreciated by our 2 Border Terriers”

The Red Dog Company 5 star review on 6th March 2024

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Thank you for posting such a lovely photo of your Border. We are very grateful for the fantastic review. All the best The Red Dog Company

“My order was delivered promptly and was securely packaged. Both myself and my dog love her new bed, it’s well made and stylish too!”

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Thanks for your great review! We are delighted to hear that you and Lola love the new medium mat. All the best The Red Dog Company

“A really beautiful and high quality dog bed, with which we and pup are delighted! We ordered the flat bed with a cream wool topper and he absolutely loves it. Swift delivery too.”

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Dear Judi, thank you for your lovely reviews. We are delighted you are happy with your new mat. Please do keep us posted. All the best The Red Dog Company

“I purchased the green roll-mat for my mini dachshund because we needed something to take with us to cafes/ restaurants for her to have a place to sit/ lay down on and she loves it! Super high quality and for once also looks nice. I find it so hard to find dog products that look nice, simple and “elegant” but are also a practical and loved by my dog! 10/10 would highly recommend”

Helpful Report

We are delighted to hear you are pleased with your new roll mat, and that your mini dachshund loves it. All the best The Red Dog Company

“Speedy, efficient service. Our dog took to it immediately, laid down and didn't move for the next 2 hours. Our cat thinks it's pretty good too!”

The Red Dog Company 5 star review on 13th February 2024

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We are delighted that all you pets are enjoying the new dog mat! All the best The Red Dog Company

“Quick and professional service. The dog mat was nicely packaged and speedily delivered. Web site easy to use.”

The Red Dog Company 5 star review on 5th February 2024

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Thank you so much for such a lovely review, we are delighted that both you and Doris are pleased with your new Fire Orange Mat. All the best The Red Dog Company

“Beautiful quality dog mat and our dog loves it. Looks great too and feels like it will last very well. Great lead and very easy to carry in your pocket too. Well done for creating practical and good looking products.”

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Thank you very much for your great review of both our our Dog Mat and Slip Lead. Please keep us posted. All the best The Red Dog Company

“We purchased a medium, blue roll-mat for our four month old Labrador puppy to use for boundary training and to take with us when we visit dog friendly venues. These are high quality mats which is reflected by their price, but you definitely get what you pay for. This will last our puppy for years to come. Ordering was easy and delivery was speedy with good communication. If you are thinking about investing it might help you to know that we have been so impressed with the design and quality of the matt that we will be ordering a second one to replace what we currently use for our three year old Labrador.”

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Thank you for your great view, we are delighted that you and Bracken are so pleased with your new Roll Mat. All the best The Red Dog Company

“Very easy ordering process and good communication and support. One slight criticism is that the packaging was very damaged. Thankfully the bed inside was undamaged”

The Red Dog Company 5 star review on 24th January 2024

Helpful Report

Thank you for sharing your review and super photo, and for your feedback on the packaging. Sorry to hear that the box was damaged in transit, but pleased that everything was still protected inside. All the best The Red Dog Company

“We have rated The Red Dog Company 5*. Customer service is excellent with staff going above and beyond. The products are of exceptional quality. We have purchased two of the slip leads and dog coats. The coats are light weight, durable and exactly what we wanted. Would highly recommend this company to other dog owners.”

The Red Dog Company 5 star review on 19th January 2024

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“Fast delivery. Our dog loves his new bed and it seems to support him nicely. The sheepskin topper is so thick and soft. Good quality product.”

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Thank you so much for taking time to leave your excellent review. We are very grateful indeed! Please keep us posted. All the best The Red Dog Company

“Comfortable good quality dog bed”

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Thank you for leaving a great review! All the best The Red Dog Company

“This company and the beds are fantastic . Great communication , great delivery, the most luxurious , comfy practical dog beds. Why only 4 stars? way way too much plastic in the packaging esp the the 150 m dog lead that came in a narrow plastic tube bag that is no good to reuse for anything else. Not needed.”

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Thank you for such a positive review, we are delighted that you are so pleased with our dog beds. We try as much as possible to use recyclable and environmentally friendly packaging. Whilst our beds are shipped in a plastic bag to protect them, they are fully biodegradable bags. All the best The Red Dog Company

“Lovely pad. Great size, thick wool pile and memory foam. Great quality and more important my dog loves it.”

The Red Dog Company 5 star review on 2nd January 2024

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Thank you for the great review, and for sharing the lovely photo. We are delighted that you and Nell are so pleased with everything. All the best The Red Dog Company

“I’m bought a large green dog mat and a large orange roll mat for my Labrador, Hattie. Both mats are beautifully made and the colour of both tweed fabrics is gorgeous. Hattie finds both very comfortable and I am delighted with the appearance and with how much easier it was to travel for overnight stay using the roll mat. Great service too - very fast delivery. Thank you.”

Helpful Report

Dear Lesley Thank you so much for such a fantastic review, and we are delighted to hear that you and Hattie are both fans of our products! Happy Christmas All the best The RDC

The Red Dog Company is rated 5.0 based on 712 reviews