The Red Dog Company Reviews

Name: The Red Dog Company
Rating: 4.95

5.0 Rating 712 Reviews

99 %

of reviewers recommend The Red Dog Company

5.0

Based on 712 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Red Dog Company:

The Red Dog Company was born out of the quest for well-designed, high-quality, dog beds and accessories.

Our dogs work hard, whether in the field, or exercising the children. When they’re not out and about, the chances are they are in their beds, so it seems only fair to make them as comfortable as possible.

Nick and Chris are field sports enthusiasts, and self-confessed gear obsessives.

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Phone:

0808 196 1400

Email:

reviews@thereddogcompany.com

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The Red Dog Company 5 star review on 20th November 2024

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered the large dog bed and the large orange dog mat. Both products are so well made! The dog bed looks great in the living room (finally something smart looking!) and our rescue dog loves it. We are yet to try out the dog mat with her as she thinks it's a toy to wrestle! But I'm hoping both products will last us a couple of years and we won't need to buy another bed for a long time. My only suggestion would be to add some straps on either side of the bed to assist with lifting and carrying it. Lovely, quality products. Worth it!”

Helpful Report

“I recently purchased two large dog mats and a roll up blanket for my two dogs. I have a Rhodesian Ridgeback and a Staffordshire Bull Terrier so two very different sized dogs. I cannot praise both products enough. Looks wise they are perfect, very attractive and very neat. Functionality wise well all I can say is that both my dogs absolutely love them. They are extremely well made. I already had two very good beds but wanted these to move about the house from room to room as we have stone floors and these fitted the bill perfectly. The first day they arrived my Ridgeback got on one of the mats and didn't get off it for pretty much most of the day. I am more than pleased with my purchase and I would highly recommend them to anyone who cares about the comfort and support that our beloved pets need. Great quality product well done Red Dog Company for getting this so right”

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“The roll-up diggie travel rug that I purcahsed is well designed, practical, uses high quality materials and is beautifully made. It is waterproof on the reverse, well-padded (so my old dogs don't need to lie on the cold, hard ground) and the natural wool fleece is comfortable and hygienic. Also, the customer service is excellent- speedy, efficient and convenient. I'm a very happy customer 💕and my 2 toy poodles are delighted with their new travel rug 🐩& 🐩 🐾”

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“Really superb products. No they are not inexpensive but you really do only get what you pay for. Following receipt of the 2 oval beds and large mat, I have ordered a further mat and also invested in the leather collar and leads for our three labradors all of which are of the same premium standard. If I have a complaint it is getting the girls out of their beds! We have had labradors all our lives and I really wish the red dog company had been around sooner, would have saved a fortune.”

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“I love the Red Dog products, so does my dog Bradley. My 11 year old Labrador has arthritis and has been really ill with potential diabetes. He’s enjoying the comfort of the bed.”

The Red Dog Company 5 star review on 6th March 2023

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“I have just bought my Jack Russell her birthday present which is a new Red Dog bed and she absolutely loves it and I love the look of it - it is so well made and so cosy - I could not recommend them more - I had been looking at all the pet shops near me in South West London and could not find one which I liked so I was so pleased to find the Red Dog Company.”

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“The excellent second to none service started with prompt response to my questions and lots of helpful pictures. I then placed my order, sadly I missed the delivery, I received a pro active unprompted email offering help and assisted to reschedule the delivery. Then the bed, beautifully made, a really quality quality item, the best I’ve ever purchased and I’ve had a few. Highly recommend the Red Dog Company and their products and superb service. My daschund Lui is equally impressed!!!”

The Red Dog Company 5 star review on 24th February 2023

Helpful Report

“Very pleased to have discovered this company. I have now bought both a slip lead and a bespoke Dog Mat. The service has been excellent from the initial contact (had some questions about the mat and sizing that Nick provided great advice on) through to delivery which was next working day for the lead and only 1 extra day to make the mat to my requirements. Courier company (APC) was very good too. The quality of the products is excellent and like much in life, you get what you pay for. Dog is very pleased with his new bed and the lead has improved communication with him. Will be back for more items and I can't recommend the Red Dog Company enough. Thanks.”

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“The website was helpful and easy to follow. The product was dispatched quickly and arrived in good condition.”

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“Maisy seems to love her new mat. As does my daughter's Border Terrier who often visits. The mat is great quality, I am sure it will last for many years and be worth every penny. All in all a very happy dog.”

The Red Dog Company 5 star review on 20th February 2023

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“High quality fabric and”

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“Mat shipped right away. The quality is amazing, and our puppy loves it. It’s lightweight and easy to roll up and take with you on a trip. Would highly recommend.”

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“I ordered a large mat bed for my 6 month old Great Dane/English Mastiff puppy. It arrived quickly, is great quality and Ragnar totally loves it- a very happy dog!”

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“Excellent Excellent company good all round with everything”

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“This smart bed has received many admiring comments from visitors. Both of my dogs love it, so I am delighted with it.”

The Red Dog Company 5 star review on 7th February 2023

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“Recently ordered a roll up mat to use when we're away from home. Dog absolutely loves it and seems to like as much if not more than her Red Dog bed. Another excellent product - keep up the good work!”

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“I’m thrilled to have discovered this company. Great craftsmanship, attention to detail and customer services delivering exceptionally high quality beds.”

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“Well designed bed , very happy dog”

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“I've wanted one of these dog beds for a while but as I live in Switzerland, I was always put off by the import tax! However when I next drove home to the UK with the dogs, I grabbed the opportunity, very last minute. I emailed the Red Dog Company and they were amazing, they made sure the bed arrived super fast in time for us to leave. More importantly though was the opinion of our two dogs and as soon as I unpacked it they were both in and have loved it since! It was meant to be for the labrador but now our Norfolk terrier has ignored his bed and joins the labrador in her bed instead :) love the spare cover so I can wash one at a time. The only thing I didn't think about was the fact I have two white fluffy cats and I'm often having to de-fluff the white fluff off the green wool of the bed, so I perhaps went for style colour over practicality...but that is my fault ;)”

The Red Dog Company 5 star review on 31st January 2023

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“the dog bed was a bit pricey but the old adage of you get what you pay for is right in this instance. The dog loves it, we love it. It looks very elegant in any setting and I am super glad we found you. We were after an Orvis bed but they have stopped selling, and to be honest this one is superior in every way.”

Helpful Report

The Red Dog Company is rated 5.0 based on 712 reviews