The Red Dog Company Reviews

Name: The Red Dog Company
Rating: 4.95

5.0 Rating 724 Reviews

99 %

of reviewers recommend The Red Dog Company

5.0

Based on 724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Red Dog Company:

The Red Dog Company was born out of the quest for well-designed, high-quality, dog beds and accessories.

Our dogs work hard, whether in the field, or exercising the children. When they’re not out and about, the chances are they are in their beds, so it seems only fair to make them as comfortable as possible.

Nick and Chris are field sports enthusiasts, and self-confessed gear obsessives.

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Phone:

0808 196 1400

Email:

reviews@thereddogcompany.com

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The Red Dog Company 5 star review on 14th January 2025

256

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exemplary customer service. I placed a bespoke order where Chris was in touch to confirm measurements. When my order arrived I realised a mistake had been made by myself after contacting Chris who helped me resolve the issue. The bed arrived extremely quickly and with great understanding and I now have a very happy spaniel. Communication was excellent - they are truly the best of British!”

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“Our dogs took to their beds at once and didn’t want to leave them, not even for walks. They are extremely happy with them.”

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We are delighted to hear that you and your dogs are such fans of our Large Classic Beds. Thank you for taking the time to leave a fantastic review. All the best The Red Dog Company

“Easy to use website with very clear instructions regarding what size bed to choose. Delivery was super fast and the bed arrived in perfect condition along with the spare cover. The quality is fabulous and my dog Betsy couldn't wait to get in. She is currently curled up in it now as I am writing. I would 100% recommend. Beautiful, quality bed. Natalie and Betsy”

Helpful Report

Dear Natalie, We are delighted that you and Betsy are so pleased with your new bed. Thank you for leaving such a great review! All the best The Red Dog Company

“Excellent small and medium willow green oval beds of high quality. In fact I bought the small one for my cat as she is always in the dogs bed! Both dog and cat love the beds and have curled up happily in them from the day they arrived. Happily they are not appearing to 'sag' like other pet beds when the sides are leant upon and I hope that continues as this is the main reason I paid the price of these premium beds.”

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We love cats (almost!) as much as dogs! Always great to hear that cats love our beds too!! Thanks for leaving such a great review. All the best The Red Dog Company

“Excellent service and dog loves his new bed”

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Dear Steph Thank you for a great review, and we are delighted you and Flash are so pleased with his new bed! All the best The Red Dog Company

“The customer service was exceptional and Cuba’s new jacket is the perfect fit, exactly what I was looking for, warmth, comfort, safety and style all in one! I would highly recommend”

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Dear Carly, Thank you for taking the time to leave a fantastic review. So pleased that you and Cuba are so delighted with your new large Active Dog Coat. He looks very handsome! All the best The Red Dog Company

“Perfect coat for this weather. Allows freedom of movement but keeps him warm whilst waiting for next drive. Thank you”

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Dear Jane Thank you leaving a great review. We are super pleased to hear that you and Thor are so delighted with your large Active Dog Coat. All the best The Red Dog Company

“Great company - seamless service”

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Dear Lester Thank you for leaving a review. We are delighted to hear the active dog coats are working well. Stay warm! All the best The Red Dog Company

“I would like to add that your coats are brilliant – out this morning -3 C and dogs were warm and happy , thanks very much”

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Dear Lester Thank you for leaving a review. We are delighted to hear the active dog coats are working well. Stay warm! All the best The Red Dog Company

“Just to confirm receipt of the Red Dog coat, fits great and very happy with my purchase. Thank you”

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Dear Sarah Thank you for taking the time to leave a review. We are delighted to hear you are pleased with you new large Active Dog Coat. Please do keep us posted. All the best The Red Dog Company

“I ordered this small medium piece for my dachshund because I believe it is importante for them to have a very well made bed where to lie down. I finally, magically, came across your company and I am glad I did! She took to it like fish to the water. Thank you so much. I love the craftsmanship of the piece I bought and she obviously likes it too.”

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Dear Millie Thank you for taking the time to leave a great review. We are delighted that you and your dachshund are so pleased with your new bed. All the best The Red Dog Company

“Beautiful, stylish products of outstanding quality while practical and fit for purpose. I have never been disappointed with any purchase.”

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Dear Sarah Thank you for leaving such a great review, and sharing your fantastic photo. We are so pleased to hear that you are delighted with everything. Do keep us posted. All the best The Red Dog Company

“Lovely dog bed, always promised my dogs I would buy them one when we moved house. Has seen a friends one and loved the quality of them. Probably should have bought a large as my Labrador and mini Dachshund are a little bit snug in the medium but that was my own fault. Fantastic company, great service and fabulous product.”

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Hi Karla, Thank you for taking the time to leave such a fantastic review. Glad your lab and dachsie are loving their bed. All the best The Red Dog Company

“Dog bed arrived on time and my husband's guide dog, Twiggy, immediately jumped into it. She obviously loves it!”

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Hi Christine Thank you for leaving a great review, we are supper pleased that you and Twiggy are so pleased! All the best The Red Dog Company

“Fantastic quality and execellent service and communication.”

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Dear Hilary Thank you for taking the time to leave such a full and glowing review. We are so pleased to that and Oly you Polish Lowland Sheepdog love our Roll Mats. All the best The Red Dog Company

“We’ve gone through a number of dog beds. This one is exceptionally well made and I can tell it is going to last, so worth spending the extra money. Our dog loves it!”

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Dear Kate Thank you for taking the time to leave a fantastic reviews, we are extremely grateful. We are super pleased that your dog loves it! All the best The Red Dog Company

“It took me a long time to decide to purchase this bed - a large bed in green. It was a lot of money, but I wanted it to last many years and I am sure it will. It is beautifully made. I went for the large as although my poodle cross is only 20kg the medium size (bought for our whippet) was a bit too small for the poodle cross. He is the size of a small Labrador, 22 inches tall. He loves his new bed and so do we.”

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Dear Lesley Thank for your taking the time to leave us a review. We are so pleased that you and your beautiful poodle cross loves you new large Apple Green Classic Dog Bed. Please keep us posted. All the best The Red Dog Company

“Got the large oval bed in Willow. Although I think the bed is is very expensive, I wanted a good quality bed that would last for my 3 year old labradoodle, and that it is. I’m really pleased with it but I’m not sure the dog is!! He won’t get in it! I think it may be to do with the sheep/ woolly smell you get initially with anything made with wool, and the fact that he’s sulking over his old bed disappearing! 🤣”

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Dear Hilary Thank you for taking the time to leave a review, we are always grateful to hear frank and honest feedback. Whilst our beds are a bit of an investment to being with, we firmly believe, and you will see from our 800+ reviews that all our customers also think, they are worth it! From time to time dogs can take a little while to get used to new bedding. In such cases, we recommend using a familiar blanket / cover to begin with. Another option is to wash the mattress cover. We are confident that Reuben will take to it before long. Please keep us posted. All the best The Red Dog Company

“Bought the large orthopaedic dog bed for my gorgeous girl. The memory foam is super thick, with a soft cover, so comfortable, sides substantial with lots of head support. Wouldn’t get anything else now, really worth every penny🥰”

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Dear Janet Thank you for taking the time to leave a review. We are so pleased that Ruby is delighted with her new bed! All the best The Red Dog Company

“An excellent quality product which is worth the money. My dog is actually using it which she never usually does with beds. She has arthritis in her hind legs, and she seems comfortable stretching out on this. There was a bit of a delay from the carrier with delivery to Northern Ireland, but when I messaged the company, the response was immediate and the bed was delivered the following day.”

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Dear Cathy Thank you so much for taking the time to leave a review. We love hearing feedback from our customers, and we are delighted to hear that you think it is helping alleviate the discomfort from Lily's arthritis. Please do keep us posted. All the best The Red Dog Company

The Red Dog Company is rated 5.0 based on 724 reviews