reboxed Reviews

Name: reboxed
Address: ground floor lower, 111 charterhouse street, ground floor lower, 111 charterhouse street, London Borough of Islington
Rating: 4.22

4.2 Rating 213 Reviews

78 %

of reviewers recommend reboxed

Visit Website

Email:

support@reboxed.co

Location:

ground floor lower, 111 charterhouse street,
ground floor lower, 111 charterhouse street
London Borough of Islington
ec1m 6aw

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome ...Fast and efficient, great customer service and great value for money ... Nice, Nice, Nice”

Helpful Report

Posted 9 months ago

Hey Alex, Thanks for your review. We're thrilled to hear that you're loving your Reboxed purchase and the service that we've provided 😊 We hope to see you shopping with us again soon. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“Good product at a reasonable price. Worked like new and you couldn't tell that it wasn't new.”

Helpful Report

Posted 9 months ago

Hey Bob, Thanks for your review. We're thrilled to hear that you're loving your Reboxed purchase 😊 We hope to see you shopping with us again soon. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“Excellent service and value for money. I intend to go back and view/buy an iPad.”

Helpful Report

Posted 9 months ago

Hey Thomas, Thanks for your review. We're thrilled to hear that you're loving your Reboxed purchase 😊 We hope to see you shopping with us again soon. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“Arrived very quickly. Well packaged and in fantastic condition. Even better than I had hoped. All ready to transfer data from my old phone. If I could give more than 5 stars I would.”

Helpful Report

Posted 9 months ago

Hey Graham, Thanks for your feedback. We're thrilled to hear that you're loving the quality of your Reboxed device and you're even more pleased with the battery health and the service that we've provided 🎉 We hope to see you shopping with us again in the future. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“I am very happy with my reboxed IPhone 14 it arrived on time , It had one small scratch at the rear of the case near the camera but was fine ☺️.”

Helpful Report

Posted 9 months ago

Hey, Thanks for your feedback. We're thrilled to hear that you're loving the quality of your Reboxed device and you're even more pleased with the battery health and the service that we've provided 🎉 We hope to see you shopping with us again in the future. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“Is been a month since I received my reboxed phone and started using. I can confidently say, it’s very good and swift as New. Everything came as described in the ad. Excellent customer service too. Emma was fantastic with me”

Helpful Report

Posted 9 months ago

Hey Kingsley, Thanks for your feedback. We're thrilled to hear that you're loving the quality of your Reboxed device and you're even more pleased with the service that we've provided 🎉 We hope to see you shopping with us again in the future. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“Its just unfortunate I cannot provide a review because I have still not received the phone I ordered since the beginning of February”

Helpful Report

Posted 9 months ago

Hey Maxwell, Thanks for your review. We're sorry to hear this. We can see that your order is marked as being delivered to you on February 15th. If you have any issues with your order, please get in touch with our customer experience team via the link below. https://reboxed.co/pages/contact-us Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“Sadly the phone was locked to another network and couldn't be unlocked by Reboxed. Their customer service system is so clunky and slow that this process took several days to run its course. I have cancelled my order and am still waiting for a refund!”

Helpful Report

Posted 9 months ago

Hey James, Thanks for your review. We're really sorry to hear that your service didn't quite hit the mark on this occasion. We can see that you have been refunded in full for your purchase. However, we agree that our return process needs to be speedier for customers, so we've implemented changes internally to ensure that we're providing a seamless experience for our customers. We thank you for your feedback and hope that you'll give us another try in the future. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“Great service product and price. Iphone was like new, arrived promptly with good comms. Highly recommended.”

Helpful Report

Posted 9 months ago

Hey Keith, Thanks for your review. We're thrilled to hear that you're happy with your Reboxed device and the service that we've provided 😊 We hope to see you shopping with us again soon. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“Phones are neat and good conditions”

Helpful Report

Posted 9 months ago

Hey Peter, Thanks for your review. We're thrilled to hear that you're loving your Reboxed purchase 😊 We hope to see you shopping with us again soon. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“I am always suspicious of buying secondhand, sight unseen! I purchased an iPhone 11 in good spec for my grandson’s birthday. The phone arrived in a presentation box, in as new condition. The only indication that it had been used was the battery was at 87%. Reboxed is now my go to phone supplier. Very impressed and recommend. It also comes with a years warranty.”

Helpful Report

Posted 9 months ago

Hey Ray, Thanks for your feedback. We're thrilled to hear that you're loving the quality of your Reboxed device and you're even more pleased with the battery health and the service that we've provided 🎉 We hope to see you shopping with us again in the future. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“So happy with my new phone. I got a “Like New Blue Titanium iPhone 15 pro” and it is definitely like new! The maximum battery capacity is 100% and I just love everything about it. Would highly recommend!!!”

Helpful Report

Posted 9 months ago

Hey Candice, Thanks for your feedback. We're thrilled to hear that you're loving the quality of your Reboxed device 🎉 We hope to see you shopping with us again in the future. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“Reboxed i like your thing”

Helpful Report

Posted 9 months ago

Hey Emmanuel, Thanks for your review. We're thrilled to hear that you're happy with our service 😊 We hope to see you shopping with us again soon. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“Great phone. Great service”

Helpful Report

Posted 9 months ago

Hey Matthew, Thanks for your review. We're thrilled to hear that you're loving your Reboxed purchase 😊 We hope to see you shopping with us again soon. Best wishes, Reboxed Customer Experience team 🌍

Posted 8 months ago

“I say have got a brand new iPhone 15 pro instead of used iPhone instead! The timing of delivery, packaging was too good. This is my second device from reboxed. Well done!”

reboxed 5 star review on 6th February 2024

Helpful Report

Posted 10 months ago

Hey Shezan, Thanks for your feedback. We're really happy to hear that our service hit the mark and you're completely happy with your Reboxed device 😊 Best wishes, Reboxed Customer Experience team 🌍

Posted 10 months ago

“Asked for order to be stopped within an hour of purchase. Not possible. Phone despatched and returned quickly. Now waiting over 10 days for money to be refunded.”

Helpful Report

Posted 10 months ago

“Excellent value and looks and works like new.”

Helpful Report

Posted 10 months ago

“Out of the box the phone was very dirty with finger prints all over. A bit disappointing considering it was at the top end of the price range.”

Helpful Report

Posted 10 months ago

“We got a phone from Reboxed last year and it was fine so we decided to get another for my son. This one was not good at all. We tried various SIM cards, none of which worked. We updated the phone software and this had no effect. We then tried a reset which made the phone totally unusable. We returned the phone for a refund but are yet to hear anything.”

Helpful Report

Posted 10 months ago

“I was surprised by the absence of a charger and an instruction manual. I bought a charger and it stopped working once 27% had been reached and hasn't worked since. I don't know if the problem is with the charger, the phone or the cable supplied with the phone.”

Helpful Report

Posted 11 months ago

Hey, Thanks for your review. We're really sorry to hear that you're experiencing issues with your device. Please get in touch with us via the link below and we'll investigate this right away for you. https://reboxed.co/pages/contact-us Best wishes, Reboxed Customer Experience team 🌍

Posted 10 months ago

reboxed is rated 4.2 based on 213 reviews