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reboxed Reviews

4.2 Rating 213 Reviews
78 %
of reviewers recommend reboxed
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Email:

support@reboxed.co

Location:

ground floor lower, 111 charterhouse street,
ground floor lower, 111 charterhouse street
London Borough of Islington
ec1m 6aw

Highly recommend Reboxed. Originally heard about them via Smarty who we having a rolling phnoe contract with. However, since then I've heard great comments form friends about them. They were not mistaken, their customer service is brilliant. The staff are extremely friendly and helpful and happy to deal with any queries you have. Will definitely use Reboxed again in the future :-)
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Posted 3 weeks ago
Waited 3 weeks to receive the wrong phone. sent it back and then rather than provide me with the phone I ordered they cancelled my whole order. what a waste of a month
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Posted 3 weeks ago
Excellent speedy service
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Posted 3 weeks ago
After a few days of mix ups over colour (i received a white phone as black not available ) eventually got my phone Can't complain it's pristine Thanks to GHeeta for her help still waiting on sceen protector but hopefully it will turn up Samsung s22 ultra
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Posted 3 weeks ago
Great service and great product - phone arrived very quickly and was nicely boxed and presented.
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Posted 3 weeks ago
Purchased an iPhone 15 promax. Delivered on time but had a fault (no WiFi). Had to spend half a day with Apple online and in-store sorting it out. At the same time, Reboxed were marketing to me offering me a better deal than the one I just signed up to. I complained about both issues, got a £20 refund for the marketing, no mention about the massive inconvenience caused by the fault.
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Posted 3 weeks ago
Lovely phone but was promised a screen protector and didn’t receive it
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Posted 1 month ago
great service arrived on time
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Posted 1 month ago
Great choice of phones at really good prices.
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Posted 1 month ago
Amazing experience unboxing untill see the phone wrong one after that I did not get any discount or anything, shame poor customer service
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Posted 1 month ago
I wanted to buy a quality mobile phone for my daughter without paying top money, and I wasn’t disappointed. The process of choosing and buying the phone was really straightforward, and the service has been really efficient and professional. Even to the presentation of the phone in its ‘Reboxed’ box! I was even provided with a free screen protector as part of an email offer. And most importantly, the phone is perfect!
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Posted 1 month ago
Great service and very helpful
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Posted 1 month ago
I really don't think you want a review from me as, in the end, I didn't buy anything from you. You sent me the wrong phone and then said you didn't have the one I ordered.
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Posted 1 month ago
It's the first time that I've bought a remixed phone and was a bit nervous, but the process was very easy, my new phone is excellent and I'm very happy,
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Posted 1 month ago
Nicely packaged. Phone in tip top condition as described. Very pleased with my new iphone12 - I think it does more than my PC!
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Posted 1 month ago
One good one not so good I placed 2 orders with reboxed. One was confirmed and despatched quickly. It was a Premium phone and the battery health was just over 80%, which tbh, I would rather have had the option to pay a bit more and have a new battery. But that being said the phone arrived in a couple of days and works fine. HOWEVER, the second order had a bigger memory and I was advised of a despatch of 3-4 days after placing the order. After 5 days I’d heard nothing so I enquired via customer services and was told it would be despatched in 2 days. After 4 days Is heard nothing so asked to cancel the order and get a refund. Following this email request I was sent a link in how to return my phone which was useless as I hadn’t received the phone so I had nothing to return. over 20 emails to customer support later and I’m still only getting a link to return the phone and have had no other contact or help from reboxed. Caveat Emptor !!
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Posted 1 month ago
My phone took ages to arrive and wasn’t in the ‘very good’ condition that I purchased! Communication was very slow as you can just email them! So the return was also slow but after the backwards and forwards this experience was about a month long! Unfortunately I can recommend Reboxed!
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Posted 1 month ago
Good idea and delivery such a shame the phone sent had problems despite being described as pristine
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Posted 1 month ago
Got mine 3 weeks ago and it’s perfect, no problems noted and it’s as good as new.
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Posted 1 month ago
Phone delivered very quickly with various payment options which suited my budget. The phone is in excellent condition.
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Posted 1 month ago
reboxed is rated 4.2 based on 213 reviews