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reboxed Reviews

4.2 Rating 213 Reviews
78 %
of reviewers recommend reboxed
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Email:

support@reboxed.co

Location:

ground floor lower, 111 charterhouse street,
ground floor lower, 111 charterhouse street
London Borough of Islington
ec1m 6aw

A disappointing experience for me, even though in principle I’m a fan of the concept. Ordered a iPhone 13pro, waited ages for notification of dispatch which never came. Then advised the item I ordered was out of stock and offered asked to select an alternative at a different price whereas I felt they should have offered the same or better spec or condition at the same price given the delay. Opted for a refund in the end and and bought a brand new iPhone 15 with 100% battery. Refund to ages to arrive (around 10 days). Wouldn’t recommend based on my experience
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Posted 2 months ago
Ordered an iPhone in Sierra Blue. After waiting 6 days for them to source this phone as they didn’t already have it, what I actually received was Graphite, not Sierra Blue. I asked if they would offer me any money back for the fact they’ve sent me a colour I don’t want, and all they would offer was £15 or a glass screen protector. Not very impressed. Prices seemed good but they would have been better if I’d actually got the colour phone I wanted. Would be happy to keep the phone they’ve sent, but I just think £15 is stingy when I’ve paid hundreds for it. At least the phone I received is really good quality and had 86% battery health.
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Posted 2 months ago
No problems on purchase and delivery, very pleased with my new phone
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Posted 2 months ago
iPhone 13 arrived in good time and the condition was better than described. As a bonus my trade in iPhone 7 earned me more than expected. Highly recommend reboxed!
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Posted 2 months ago
Delighted with my phone and communication with Reboxed was excellent.
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Posted 2 months ago
The phone arrived exactly as described. I bought it for my daughter as a gift and she’s so happy with it. I am pleased with my purchase.
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Posted 2 months ago
Always deliver and very good customer relation
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Posted 2 months ago
Superb service from start to finish. I chose a phone in average condition and it looks almost like new with a battery health of 88%.
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Posted 2 months ago
Please see my review below that I posted to Trustpilot. After this, I am surprised you asked me to write another I really disliked the fact that reboxed.co.uk sold me a phone that they could not supply. Their support person emailed to tell me this and offer an alternative Promptly but clearly didn't read all of my reply, because she got my name wrong. Delivery was prompt and the phone well packaged, but the initial experience means that I am unlikely to use them again.
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Posted 2 months ago
I ordered an iPhone 12 in premium condition. The site said it was due into stock in 3 days and was delivered on day 4. Had emails to update the order progress.
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Posted 2 months ago
The phone I received came very quickly but was faulty so I returned it. The phone came very quickly and the return was simple. The service from the admin team was good. However I had failed to reset the phone to factory reset as I thought I had done. Because of the two step verification that made it impossible for the warehouse to reset it and it had to come back to me. I felt that the warehouse could have made this a quicker process than it was. The phone has now been reset and returned so I am awaiting confirmation of this.
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Posted 3 months ago
I ordered a Galaxy S21 for my son however I got an email saying the order could not be fulfilled and instead I was offered an S22 for the same price. Needless to say I accepted. The phone arrived on time and is in perfect condition so both my son and I are very happy.
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Posted 3 months ago
Ordered Apple PRO 13 in premium condition . Excellent!!!
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Posted 3 months ago
Bought a refurbished iPhone 12 from reboxed. Arrived as promised, and as described . Very pleased, would not hesitate to use this company again .
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Posted 3 months ago
Beautifully restored phone at a good price. I love the packaging which makes it feel very special and exclusive and I absolutely adore the plant-based case. I know exactly where I’ll be going for my next phone.
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Posted 3 months ago
really happy with condition
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Posted 3 months ago
I was very pleased with the service and prompt receipt of my premium grade reboxed phone. Changeover to the new phone went smoothly.
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Posted 3 months ago
The Handset arrived fast to my place, and it was in excelent condition as per was described in the advert. Maravilloso!
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Posted 3 months ago
Really happy with my reboxed iPhone 13Pro. Delivered on time and actually looks and feels brand new.
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Posted 3 months ago
Really good service, super responsive to queries, v friendly. Love the sustainability ethos.
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Posted 3 months ago
reboxed is rated 4.2 based on 213 reviews