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reboxed Reviews

4.2 Rating 213 Reviews
78 %
of reviewers recommend reboxed
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Email:

support@reboxed.co

Location:

ground floor lower, 111 charterhouse street,
ground floor lower, 111 charterhouse street
London Borough of Islington
ec1m 6aw

Great product and service as always. I’ve composted my old phone case!
Helpful Report
Posted 1 month ago
quality of product and service was abysmal. would not recommend using Reboxed at all. sent me a faulty item and would not replace it like for like - asked me to pay more!
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Posted 1 month ago
Disappointingly the phone arrived requiring an update that is taking a significant time, when all I weant to do is sort out my broken phone - maybe update them before they l;eave for customers
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Posted 1 month ago
Very happy with iPhone 13 Pro max
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Posted 1 month ago
Excellent service. Easy ordering and the phone arrived at the scheduled time. I highly recommend it.
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Posted 1 month ago
Very pleased with the phone, only problem was setting up from old phone, but found someone who sorted it! Worth it though!
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Posted 1 month ago
I’m still waiting to hear back how my refund is going. It’s been weeks and weeks now. Got little kids no time to chase it up. Have given up tbh! Nice case just wrong for my phone.
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Posted 1 month ago
Great item and good condition - however wrong colour provided
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Posted 1 month ago
Have now purchased three phones for my family through Reboxed. Every single time the service is great, the price is unbeatable and the condition of the phones has been outstanding. Highly reccommend.
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Posted 1 month ago
Initial disappointment with a less than advertised product. However Sarah in the customer service team was amazing in getting a replacement. Many thanks to her and the swift responses. Best customer service ever experienced. Replacement unit better than expected. Well done Sarah.
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Posted 2 months ago
Reboxed are great. My phone arrived on time and was like new, as promised. I've had it now for a few weeks and am still delighted with it. I also like the ethos of the company: that I'm using a phone that is like new and has been saved from going to waste or to ordinary recycling (and what happens to them?). I will definitely buy from Reboxed again and will recommend to friends.
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Posted 2 months ago
My initial huge satisfaction with reboxed (expressed in a 5 star Trust Pilot rating) was brought to a juddering halt a few days ago (one month after purchase). Essentially, my new device 'froze' preventing me from accessing the content of the phone or powering off. In consequence I had to pay £195 for repair, not to mention the inconenience of being without the phone over this period. I haven't done so yet but I'm inclined to update my Trust Pilot review so that other customers don't have to endure the same fate.
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Posted 2 months ago
Lovekly people to deal with, but very dissappointed that 'pristine' phone only had 80% battery health. Bit of a swizz!
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Posted 2 months ago
I ordered a blue I phone 12 with 24 hour delivery and received a black one, 10 days later.Not impressed and will not use this shop again
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Posted 2 months ago
The site says delivery in 3-5 working days, but I had to wait twice as long. And I ordered a Blue phone, but received a Black one. (I didn't complain about this, as the phone worked ok, and I didn't want to wait another two weeks for a replacement.)
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Posted 2 months ago
Easy to navigate website and loads of selection, arrived quickly in great condition only gripe was I ordered a blue i phone and was sent a black i phone, couldn’t be bothered to send it back tho! Overall still happy and would use Reboxed again.
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Posted 2 months ago
A great company selling very good quality phones, I have also bought one for my son! The phones arrived well packaged and in good time.
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Posted 2 months ago
great phone great service
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Posted 2 months ago
Phone was as described! Delivery was on time.
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Posted 2 months ago
Was great to upgrade my phone at the fraction of the cost. Everything had been great
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Posted 2 months ago
reboxed is rated 4.2 based on 213 reviews