Reallymoving.com Ltd Reviews

Name: Reallymoving.com Ltd
Address: Eclipse Court, 14B Chequer Street, St Albans, Hertfordshire
Rating: 4.36

4.4 Rating 5,129 Reviews

64 %

of reviewers recommend Reallymoving.com Ltd

Company Reviews

Metrics

Info

4.4

Based on 5,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01727 238 010

Email:

info@reallymoving.com

Location:

Eclipse Court,
14B Chequer Street,
St Albans
Hertfordshire
AL1 3YD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick online quite which was helpful. However I don't expect to be phoned by the providers and inundated with emails. Details are passed on even if quite not being progressed which they shouldn't be.”

Helpful Report

Posted 2 years ago

Thank you for leaving a review, we really appreciate your time in doing this. We understand lots of calls can be overwhelming. We encourage partners to get in touch to help the customer find the service they require. We will work with our partners to improve this and we will pass your feedback on. Thanks, the reallymoving team.

Posted 2 years ago

“It was helpful starting point”

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Posted 2 years ago

“Ok, but didn’t get any local quotes, just 2 online ones. Found my own one locally instead.”

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Posted 2 years ago

Thank you for taking the time to leave us a review – all feedback is greatly appreciated! The partners available at the time of your quote were unfortunately all firms who are based nationwide and work on an online basis. We understand why that doesn’t work for everyone and it is sometimes more beneficial to use a solicitor that has specific local knowledge however we would like to reassure you all our partners are equipped to deliver a quality conveyancing service. We are working really hard to build our coverage so we will ensure we focus on targeting firms that are local to specific areas. Thank you for using reallymoving, and we wish you the best with your move.

Posted 2 years ago

“4 quotes returned but two of them didn't serve the area. The other two couldn't help for several weeks.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave comments - we're sorry to hear our partners weren't able to help on this occasion. We understand it's a busy period for our surveyors but will explore how we can improve your experience for next time. Thanks the reallymoving team.

Posted 2 years ago

“Good quotes and phone call information, unfortunately had to go with another company as follow up response was slower than needed”

Helpful Report

Posted 2 years ago

Hi, sorry to hear about a slow response to your quotes, we hope the advice that was supplied helped. It is a very busy period for our partners right now but we will pass your feedback on and see how we can improve your experience in busy periods like these. Thanks the reallymoving team.

Posted 2 years ago

“Quick and prompt quotes But no option to input auction conveyancing hence all quotes not appropriate as most don't do them.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave feedback. While we're always looking at ways we can expand our services and offer more to movers, there are some cases we can't currently accurately quote for such as auction conveyancing, so our partner's prices would not reflect your needs. We will pass your feedback on. Thanks the reallymoving team.

Posted 2 years ago

“Service is great to get a quote which I used for a house survey. However, do not leave your phone number otherwise you will get constantly pestered by the quote providers. Emails are easily put in junk but phone calls are borderline harassment; one company has phoned 5 times in 3 days and left a voicemail each time - they have also emailed! Reallymoving should have a policy in place for their service providers not to keep pestering people looking for quotes.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave feedback. While we encourage our partners to get in touch to see how they can assist you, we understand receiving lots of phone calls can be overwhelming. We'll work with our partners to improve on this feedback. Thanks, the reallymoving team.

Posted 2 years ago

“Fast and useful quote information, but am now being spammed twice a day by email and phone by one of the companies suggested.”

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Posted 2 years ago

“I would recommend upon submitting a message to someone a automated message with your message and who you sent it to is sent to your inbox as well as the work you want carrying out and the price. That way as well as on the website you have piece of mind the message was received and have a record of who you contacted.”

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Posted 2 years ago

Thank you for taking the time to leave feedback! We welcome all ideas and we will look into how we can work with our partners to provide a better experience for you. Thanks the reallymoving team

Posted 2 years ago

“I have no problem with the initial quotes, what I do have a problem with is then getting calls from the various lenders over the next week. Personally I was just shopping around to compare prices before starting the process, so I felt it wasted both mine and the lenders time.”

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Posted 2 years ago

“I made the mistake of registering on the weekend, so when they said "Here are your four quotes" all they recommended was themselves. Trying again on Monday morning worked a good deal better. A simple note saying "Quotes are not available on the weekend." would increase trust in their impartiality.”

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Posted 2 years ago

“I requested a quote, came through quite competitive. Unfortunately I'm getting tired of emails from you!”

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Posted 3 years ago

“This is a de-cluttering exercise involving discharging at Polmaise waste treatment centre. For professionals, this involves a charge which the Council will only advise to the business, not to the initial client. Reallymoving.com Ltd have advised a price for the job, but not included the price of discharging at Polmaise. I hope they come back with an inclusive price.”

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Posted 3 years ago

“Ok, do what they say - they dont spam you but some of the conveyancers email day after day!!!!! Not good reflection on reallymoving.”

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Posted 3 years ago

“Way too many emails and calls from all of the vendors. Just give me prices and features I don’t need to talk to every surveying company in the UK.”

Helpful Report

Posted 3 years ago

We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming. Thank you for leaving a review, and we will pass this feedback on. All the best with your move, reallymoving

Posted 3 years ago

“Good conparison sites but really annoying calls from the searches. Causing nuisance”

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Posted 3 years ago

“Only got 1 quote”

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Posted 3 years ago

We’re sorry that you didn’t receive a useful amount of quotes to compare in this case. Our system is based on firms in your area, according to their availability. It seems that at this point we didn’t have enough firms able to offer a variety of quotes. We thank you for your feedback, and wish you the best of luck with your move. reallymoving

Posted 3 years ago

“Receive some removal quotes and phones. That part was fine so far. As a bonus, shortly after submitting my phone number, I received messages from 3 oriental beauties. All reported and blocked. Privacy?”

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Posted 3 years ago

Hi Jacek, When you submit the quote form on our site, you will have opted in to be contacted only by the companies you received quotes from. This is to get more information and follow up/personalise the quote. We do state this on the quote form and most of our users find this helpful in finalising a removals booking quickly. We do not share your information with anyone but the companies you received quotes from. We are not sure what you mean in your description of the people calling you. We can confirm you will only have been contacted by removals firms. Kind regards, reallymoving

Posted 3 years ago

“A good service / website but most of the conveyancing companies on here seem to have awful reviews online.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review and we're glad you liked our website. We thoroughly vet all of the companies on our panel, and customer reviews impact whether we continue working with them, so please know that we take customer feedback very seriously. If you are interested, here is more on how we check our partners: https://www.reallymoving.com/about-us/how-we-check-our-partners. Thank you again for your feedback. reallymoving

Posted 3 years ago

“number of stars or Reviews don't always guarantee excellent service.”

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Posted 3 years ago

We’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback seriously and would love to learn more about your experience so we can improve our services. Please contact us at info@reallymoving.com at your earliest convenience so we can make this right! Thanks, and have a great day. Reallymoving

Posted 3 years ago

Reallymoving.com Ltd is rated 4.4 based on 5,129 reviews