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The Really Good Whisky Company Reviews

4.7 Rating 1,866 Reviews
94 %
of reviewers recommend The Really Good Whisky Company
4.7
Based on 1,866 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
The Glendroach was as good as was expected. The delivery arrived slightly ahead of what I expected but that was a good thing as I was able to enjoy ban excellent dram even earlier than expected.
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Posted 4 years ago
Excellent communication, fast delivery which was well packaged and a little note inside wishing my enjoyment of the whiskey. What's not to like!?
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Posted 4 years ago
Our accountants raised a query re the application of Vat on our invoice - patiently waiting on a response!
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Posted 4 years ago
Hi - do please check your spam. We did reply to your query on the day that you made it and again subsequently.
Posted 4 years ago
Wonderful prices and selection and timely shipping! The only thing not perfect is that no shipping information with the order, but I will definitely order from them again. Very trustworthy!
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Posted 4 years ago
The usual prompt & efficient delivery service, despite all that is going on in the world...
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Posted 4 years ago
Perfect. Easy and safe. Thanks.
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Posted 4 years ago
Good selection at reasonable prices. Whiskies not available from other big retailers. Efficient delivery.
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Posted 4 years ago
Generally a great experience and glad to find a rare whisky at a reasonable price. My rating is a 4 for two reasons: (1) I find the shipping cost unreasonable for the product. In my experience with other overseas merchants, the international shipping charge is half as much or less, even for rare bottles requiring special handling. I purchased from Really Good Whisky Company despite this because, again, it is a rare whisky, and it cost less than on other sites even with the high shipping cost. (2) Concerning tracking: I received notice my package was shipped but no tracking information. International delivery times vary substantially. Living in a flat, tracking information is important to have so I know when to go to our package room to look for and retrieve it. Otherwise it was easy to determine whether what I was looking for was available, and the purchase transaction was simple. I would purchase again from Really Good Whisky Company in similar circumstances, but I will look elsewhere for more mundane bottles.
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Posted 4 years ago
Good price and fast shipping!! And hello to Alex, I really will enjoy my dram. Thank you, stay safe!! Jonne
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Posted 4 years ago
Reliable, on time
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Posted 4 years ago
top!!
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Posted 4 years ago
Great service
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Posted 4 years ago
Website very user friendly. Good choice and prompt delivery. Would recommend this company
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Posted 4 years ago
Very efficient although initial contact to find out quantity on the chat line received no response. However, I realised the website could fulfil only quantity available so I didn't need the chat line. After then, communication about delivery was great. Courier service pretty accurate with time slot. Happy to buy again green the Really Good Whisky Company.
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Posted 4 years ago
I am a repeat customer and have ordered several times from the RGWC. The bottles are very well packed  and delivery quick. Communication with the team excellent too. Can highly recommend.
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Posted 4 years ago
Perfect service and good delivered
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Posted 4 years ago
Superb range of products and the service was excellent
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Posted 4 years ago
I have not yet received the product. I emailed your company asking for the shipping / tracking number, but not heard back.
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Posted 4 years ago
Pleasure to deal with, excellent service, very helpful staff and quick delivery. would not hesitate to recommend
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Posted 4 years ago
It was a perfect and quick delivery! There was no damage to the goods! Well done!
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Posted 4 years ago
The Really Good Whisky Company is rated 4.7 based on 1,866 reviews