The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.73

4.7 Rating 1,859 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Really Good Whisky Company 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“Great surprise gift of an advent calendar, just a little expensive for what you get. Hubby loved it!”

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Posted 2 years ago

“Great selection great prices and fast shipping even to the states.”

The Really Good Whisky Company 5 star review on 23rd November 2022

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Posted 2 years ago

“The advent calendar was wrapped nicely for sjipp and looks amazing!”

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Posted 2 years ago

“The Advent calendar is lovely. We're really looking forward to trying all the whiskeys.”

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Posted 2 years ago

“Fast shipping great products and great communication. Will continue purchasing here in the future.”

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Posted 2 years ago

“Even though I discovered after I had purchased that it would not be delivered to Alabama So kudos”

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Posted 2 years ago

“Great company! Shipment arrived in perfect condition and in plenty of time! Thank you”

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Posted 2 years ago

“Only half my orders have come in”

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Posted 2 years ago

“Shipment came on time and packaged perfectly! Products are exactly as described and delectable! Thank you! I am now a loyal customer.”

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Posted 2 years ago

“Product delivered as detailed.”

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Posted 2 years ago

“We bought this advent last year and enjoyed it so much that we bought another one this year”

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Posted 2 years ago

“No additional comment”

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Posted 2 years ago

“I placed my order for the Emerald Edition of the Whiskey Advent Calendar as a gift for my wife on Oct 8 - almost 2 full months before Dec 1, when the calendar starts. I paid 63 USD for the shipping level "3-15 days - landed price including tax - 8-15 days." 12 days later, I received an email telling me that my order was shipped but offering no tracking number. As I write this, it's been 46 days since I placed my order, and I have not received it. 4 days ago, I wrote them to explain my situation, ask if they had any more information about my shipment, and see if there was anything more that they could do to help me. I have received no reply to my cry for help, but today, they sent me a request to review how well they've done. I understand that international shipping can be unpredictable, but after paying over $200 to them, I expected the shipment to at least be tracked, and I expect more from them than to be ghosted. December will be here in one week, I have no delivery, and not even an automated response from them. Thankfully, PayPal allows people to reverse their charges for non delivery of goods, and I will be taking advantage of that opportunity if my situation does not change in some way very soon. I will change my review, if possible, if my situation changes in some way. Caveat emptor. Update: It's been 2 weeks since I contacted them to request information and help (2 months since paying for the item I never received). I have still received no response. Also, when they automatically requested this review, they offered an additional small item, but they have not followed up on that either. I cannot recommend Really Good Whisky Company to anyone in the strongest terms possible. Lost or unfulfilled items are annoying, but understandable. However, absolutely no response to an unsatisfied customer even weeks later is unacceptable for any company. I will never be doing business with them again.”

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Posted 2 years ago

“We haven't tasted the whisky yet but I would've given five stars if not for the damaged package. Looking forward to trying it all!”

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Posted 2 years ago

“The advent calendar came much quicker than I anticipated, and was exactly as advertised.”

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Posted 2 years ago

“we have not gotten our order yet, it has been stuck in transport. Customer services has been responsive though & is trying to help.”

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Posted 2 years ago

“The delay in shipping was to be expected. The lack of communication on that time frame was poor. Multiple emails and DM’s went unanswered.”

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Posted 2 years ago

“Customer service is fantastic! My purchase required international shipping and the product arrived as expected. The company provided me a tracking number so I knew about the time my purchase arrived.”

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Posted 2 years ago

“Still loving the blind tastings. Keep up the good work.”

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Posted 2 years ago

“Great service - prompt and reliable. Excellent quality too! Can’t wait for my husband to open his whisky tasting set!!”

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Posted 2 years ago

The Really Good Whisky Company is rated 4.7 based on 1,859 reviews