The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.73

4.7 Rating 1,866 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Really Good Whisky Company 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“Really good service and good prices. Prompt delivery and very helpful when I realised that the delivery address had a mistake in it.”

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Posted 4 years ago

“Excellent service. Came quickly. Well packed and little taster bottle included. Would definitely buy from here again”

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Posted 4 years ago

“I havent received my parcel”

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Posted 4 years ago

“Brilliant service! A pity the whisky was intended as a gift, so I didn't have a chance to sample it, but I know it's great.”

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Posted 4 years ago

“Easy to order with no delays. Amazing products that make a great Christmas present! Thank you.”

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Posted 4 years ago

“Cracking service, a price which was market leading and incredibly prompt delivery”

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Posted 4 years ago

“Well packaged - fast delivery. Would highly recommend.”

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Posted 4 years ago

“Hat alles sehr gut geklappt. Sehr guter Preis und perfekte Abwicklung. Vielen Dank”

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Posted 4 years ago

“Prompt delivery. Excellent product at great price.”

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Posted 4 years ago

“Brilliant company to deal with, fast delivery and packaged well”

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Posted 4 years ago

“Very Happy with the service I received, first time I have used this company, price was great, delivery was fast efficient and well packed. 5 stars”

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Posted 4 years ago

“I ordered a present for my husband which came in a beautiful presentation box. The whole experience was easy and efficient. I will definitely be purchasing again :)”

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Posted 4 years ago

“Got off to a bad start with the delivery company damaging/losing the items and not providing any notification when it happened. However, Shelley was great in putting things straight and making the best our of the situation, once we found out.”

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Posted 4 years ago

“Excellent service with very quick delivery”

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Posted 4 years ago

“User friendly website with a great selection. Delivery excellent and well packaged items. Would highly recommend”

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Posted 4 years ago

“fast, quick delivery. well packed and a brilliant tasting pack.”

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Posted 4 years ago

“goods delivered as promised and on time”

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Posted 4 years ago

“Hopeless. Money taken, email stating that the product had been dispatched. In fact the product was sold out. No idea what IT system in use. Only good aspect was rapid refund. First and probably last time.”

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Posted 4 years ago

Hi Malcolm. Thanks for your feedback - we're glad you took the time as it helps us to grown and improve. Sometimes, realtime and systems are not aligned, especially when dealing with breakables such as whisky. We would never send out product unless it is perfect and then the numbers can be adjusted slightly and sometimes, as it's humans running the system (thankfully) we can make mistakes too. The important thing for us is to acknowledge the mistakes and then work to rectify and then not to repeat them. In this case, as you noted, we refunded the entire transaction straight away. Unfortunately, we can't magic another bottle so sorry that this has been disappointing for you.

Posted 4 years ago

“Good price,quick get my item”

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Posted 4 years ago

“Good service, quick delivery to Germany.”

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Posted 4 years ago

The Really Good Whisky Company is rated 4.7 based on 1,866 reviews