The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.73

4.7 Rating 1,866 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Really Good Whisky Company 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“Good whisky, good seller”

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Posted 3 years ago

“Excellent experience. Lovely people to deal with.”

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Posted 3 years ago

“Really smooth”

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Posted 3 years ago

“Never had any problems, all packaged well arrive in good condition, good selection and comms. Nice one! :)”

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Posted 3 years ago

“Excellent in every way!”

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Posted 3 years ago

“Very professional, will order again. The customer service from overseas was amazing!”

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Posted 3 years ago

“Everything looks great, my husband is going to love it. I was just a little disappointed that I didn't get a tracking number and never got a response when I emailed asking for it. Someone over 21 had to be home to sign for the package since it's alcohol and I kept missing the delivery because I couldn't track it to make sure I was home. I also received it with the inside packaging broken to the bottle were everywhere and rolling into each other. I honestly have no idea how they didn't break. Some kind of cushioning should definitely be added inside the advent calendar box.”

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Posted 3 years ago

“Still had stock of a recent release & didn't price gauge as some retailers do. Quick shipping and regular emails to keep me up-to-date.”

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Posted 3 years ago

“The whisky I ordered as a present looked good. However the free gift I was supposed to get with it didn’t turn up. I know it’s a silly thing to be disappointed about but I thought it would be a little extra thing to give with the present itself. I was even in touch with customer services to make sure the free gift would be included. It’s such a petty thing I haven’t been bothered to get in touch with the company as I am sure the cost of shipping will be more than the item itself. Other than that all was good.”

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Posted 3 years ago

“A retailer that places customer service and satisfaction high on their retail agenda. Thank you.”

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Posted 3 years ago

“arrived when expected and everything was packaged safely and in one piece”

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Posted 3 years ago

“So far the review is based on delivery. It is a gift and will not be opened until Dec 1.”

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Posted 3 years ago

“Great selection and great service”

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Posted 3 years ago

“My Whskey Advent Calendar arrived damaged. The shipping box was just big enough to hold the Calendar. The shipping box was a VERY thin corrugated box, the Calenar box cardboard was thicker. "FRAGILE" makring tape was used to seal the box (a whole 13" of it) but it was hidden under the 9" long shipping label so was basically unseen. I sent an email to the company as soon as the package arrived with photos of the damage (indlusding the broken bottle and soaken cardboard, with the bottles all scattered around from the handling during shipping). I am waiting to hear back from the company.”

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Posted 3 years ago

“I received allot of help on your fb page, great response time.”

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Posted 3 years ago

“Ordered an advent calendar from these guys and it shipped promptly from their location in the UK to me in Colorado very well packaged with no damage at all. The selection sounds amazing. It will be tough waiting until December to get into the box.”

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Posted 3 years ago

“I love discovering the different whiskies in the Advent Calendars. The tasting notes videos with Alex, Shelley, and the gang have been a great addition.”

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Posted 3 years ago

“Easy to order and everything arrived perfectly”

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Posted 3 years ago

“Good stuff”

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Posted 3 years ago

“First time ordering with them got all three bottles within 5-7 working days, asked a query while waiting and they replied promptly. Will definitely use them again.”

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Posted 3 years ago

The Really Good Whisky Company is rated 4.7 based on 1,866 reviews