The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.73

4.7 Rating 1,866 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Really Good Whisky Company 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“Very happy with how quickly delivered from when ordered”

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Posted 3 years ago

“Bought a suprise bottle of whiskey, It was fine”

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Posted 3 years ago

“Purchased as a Christmas gift, very excited to see their reaction when opened.”

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Posted 3 years ago

“Excellent, quick delivery and very well-packaged”

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Posted 3 years ago

“2nd purchase from the team, excellent support and obviously a great product. The Flood Raffle was inspired, I ended up with a bottle of Smokehead High Voltage, something which I never would have ordered and have been pleasantly surprised.”

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Posted 3 years ago

“Good selection. They were out of an item I'd selected but handled the replacement very quickly and professionally.”

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Posted 3 years ago

“My order came quicker than I expected and it lived up to what was said in the advert Cheers Andy G”

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Posted 3 years ago

“I purchased a whisky advent calendar but before it was delivered by DHL they asked for 126 euros import tax. The rgwcompany agreed it was too high and said they'd sort it out but they never did, the calendar was sent back to uk and I never got it. Very disappointed.”

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Posted 3 years ago

Caroline - yes, this was extremely disappointing - trust us, for us - just as much as you! We've had PLENTY of calendars go through without these extra and unjustified charges by customs and it's unclear why they picked on your parcel :O( We did try very hard to argue it with them, and then of course, we refunded you in full once it was clear that they weren't going to correct their error. We can only apologise - we were left with a lost sale, lost cost of delivery (plus delivery back) and to add insult to injury, customs/the courier actually damaged the product in the meantime. We guess this poor review makes it the icing on the cake.

Posted 3 years ago

“Quick delivery, well packaged”

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Posted 3 years ago

“Arrived very quickly. Wonderful whiskeys included in the advent calendar. Would order again.”

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Posted 3 years ago

“Very fast delivery to the US”

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Posted 3 years ago

“Ordering was easy and delivery was MUCH faster than expected. We haven't opened the advent calendar yet because it's not yet December 1.”

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Posted 3 years ago

“Quick shipping, great selection, lovely gift ideas”

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Posted 3 years ago

“Ordered through flood sale. Happy with bottle for what I paid and included a miniature which was a nice little bonus. Service and delivery was fine.”

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Posted 3 years ago

“The ordering process was easy - delivery was delayed a bit but I was advised of this which I appreciated”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Nothing wrong with the service - entirely reasonable.”

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Posted 3 years ago

“Quick delivery, great surprise for my husband”

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Posted 3 years ago

“Did exactly what it said on the tin”

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Posted 3 years ago

“Great costumer service experience. Took care of my problem very quick.”

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Posted 3 years ago

The Really Good Whisky Company is rated 4.7 based on 1,866 reviews