The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.73

4.7 Rating 1,866 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Really Good Whisky Company 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“Quick response, good service, great whisky 👍 👍”

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Posted 3 years ago

“Spoilt for choice and whiskey to suit everyones' budget. Great service as well.”

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Posted 3 years ago

“Great service. 100% from me.”

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Posted 3 years ago

“Great range of whisky. Excellent prices. Quick delivery. Great service. All good”

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Posted 3 years ago

“Great company to deal with, order process was simple, good communication and delivered on time.”

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Posted 3 years ago

“Really good and efficient service. Will use again”

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Posted 3 years ago

“I love these guys. Great selection, keen pricing and the vlogs and events are second to none. The series of blind tastings has massively expanded my exposure to whiskies I wouldn't normally opt for, and there has been some lovely surprises! Highly recommended!”

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Posted 3 years ago

“Competitively priced, rapid shipping and rock solid packaging thanks!”

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Posted 3 years ago

“The Really Good Whisky Company are an excellent company that I have bought from before and definitely will again. Easy to use web site, good prices, well wrapped and delivered the next day. An all round great company that has many whiskies that I have not seen elsewhere, who are trustworthy and reliable. Many Thanks To All At The Really Good Whisky Company for a great service.”

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Posted 3 years ago

“Because it has such a great selection, I was able to order 2 bottles of something I had been unable to find anywhere else! And the customer service is prompt and so kind.”

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Posted 3 years ago

“Very helpful staff, excellent delivery. Good prices.”

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Posted 3 years ago

“The freight aspect needs further improvement！”

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Posted 3 years ago

“Well packed. Undamaged and a lovely surprise sample inside. All in great service”

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Posted 3 years ago

“Good choice-good price and only took 2 days to arrive so a really good all round service...so five stars and a thumbs up from me..👍”

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Posted 3 years ago

“The level of service is very high with the Really Good Whisky Company, they really try to solve any issues. BUT I ordered my whisky before Christmas, and for some reason it was not shipped before the new year, which now has resulted in the order being cancelled and my money refunded. The reason for this, is the customs situation between England and Denmark. The shop cannot do anything about this, but if they had sent my order before Christmas, it would have been in Denmark before the customs issues.”

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Posted 3 years ago

Many thanks for your feedback! This is really helpful in order for us to improve! Unfortunately, the routes out of the UK to Europe were closed in December due to Corona Virus and the British strain. so despite the parcels being packed and sent - (on the day the orders were all placed) the courier firms returned them all back to us. It is with huge regret that we had to cancel so many orders and make refunds - we can only apologise for this but felt it the right thing to do at least until the roads and routes are properly open in to Europe and it is clear exactly how the couriers can clear parcels through their system.

Posted 3 years ago

“Great price for my bottle of Glenfarclas and the order and delivery process went smoothly. I'll order again.”

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Posted 3 years ago

“Arrived on time. Exactly as ordered.”

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Posted 3 years ago

“Very easy process from ordering through to a prompt delivery to my sons in time for his birthday. It was packaged beautifully in a box with glasses, I am assured the whiskey is excellent.”

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Posted 3 years ago

“Speedy delivery and the order was well packed. I haven't tried all the whiskys but so far so good.”

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Posted 3 years ago

“Fantastic service, which meant my whiskey arrived fast and in one piece. The reason not five star is because of so many other whiskey’s out of stock. Which meant I couldn’t get the one I wanted originally.”

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Posted 3 years ago

The Really Good Whisky Company is rated 4.7 based on 1,866 reviews