The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.73

4.7 Rating 1,866 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Really Good Whisky Company 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“Great whisky, great and helpful stuff. Thanks”

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Posted 3 years ago

“Wonderful Service, excellent customer service. Very happy customer”

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Posted 3 years ago

“Underwhelming”

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Posted 3 years ago

“I only recently came across this company during lockdown and since then have been externally satisfied by the service I have received, any issues were swiftly dealt with and dispatch has been quick”

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Posted 3 years ago

“Generally a good experience”

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Posted 3 years ago

“In good faith, I purchased a bottle from the supposed 'lucky dip' they were running to help them stay in business after an apparently 'devastating' flood. Every single person I know, from various whisky clubs, got the same bottle – Glenturret. If you ordered more than one bottle, you might get something else as well, but you still got a Glenturret. Far from a lucky dip to "help a small business", this was a scam to clear stock, cleverly charging a higher price, and adding delivery on top. I don't mind about the money – I went into the supposed lucky dip knowingly. It’s the subterfuge that is extremely irksome. If they’d been honest and said “You’ll have to buy more than one bottle to stand a chance of getting something interesting”, I could have made an informed choice. Even more frustrating is the wider damage they’ve done. I’d think twice about supporting any other small business that put out a similar appeal, wondering if it was as scammy as this. Disgraceful behaviour, with no attempt to put it right.”

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Posted 3 years ago

“Quick, efficient service. No complaints.”

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Posted 3 years ago

“Excellent service thanks”

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Posted 3 years ago

“The order was shipped to the wrong address twice, surprise whisky was weirdly the same 2 bottles in almost every order when I checked with other people who ordered during that same promotion. All and all, the order arrived a bit late and the whisky was ok for the paid promotion. Partial refund was given on the shipping.”

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Posted 3 years ago

“Good customer service.”

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Posted 3 years ago

“Great company, super fast delivery and very well packaged, highly recommended.”

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Posted 3 years ago

“Good comms and swift delivery”

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Posted 3 years ago

“Always a good service, particularly around deliveries and keeping you updated”

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Posted 3 years ago

“Great products and service”

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Posted 3 years ago

“Experience of shopping with the Really Good Whisky Company was seamless. Bottles were affordable. Payment was easy and as I had made two different Mir bases a request I made to merge the two orders to save on postage was promptly dealt with. Very helpful and I will definitely be back”

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Posted 3 years ago

“I purchased a bottle in the Great Flood sale, firstly, to help the business through a tough time but also, as I was hoping for an interesting dram, perhaps a bit of value for damaged goods, but at least £45 of whisky. I got a bottle that is sold at less than this and, at the time, was available from other online retailers at £30. To say I was disappointed was an understatement. I'm also aware it was a kind of tombola, so wasn't worried about what I would get, just felt a bit misled that my bottle would be of £45+ value. Others I know have also received bottles that also are, based on market value, well below the specified £45 so it does not seem my result was a one-off. Puts me off buying in future, sadly.”

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Posted 3 years ago

“All to plan. Bottle arrived safely.”

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Posted 3 years ago

“Will never buy from this company again.”

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Posted 3 years ago

“Good communication, quick delivery, lucky dip bottles flooded with average product unfortunately”

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Posted 3 years ago

“Great company with a huge variety of whiskies! Managed to get what I wanted and staff really know their stuff!”

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Posted 3 years ago

The Really Good Whisky Company is rated 4.7 based on 1,866 reviews