The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.73

4.7 Rating 1,866 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Really Good Whisky Company 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“Fast efficient service, was very impressed with this side of things. Some good deals, but not always the best price wise, I’ve since found the same bottle I bought last week for over £130 cheaper on another similar website!”

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Posted 5 years ago

We're so sorry to hear this - we always strive to be the cheapest without compromising our ability to ensure that every bottle that we sell is from a legitimate source.

Posted 5 years ago

“Wide selection of whiskey's to choose from and great customer service. Will definitely recommend and use again”

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Posted 5 years ago

“Good choice of whisky, and prompt & efficient service :-)”

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Posted 5 years ago

“These guys have hooch you can't get in the USA. They are not cheap, and shipping is a bit pricey, but if you want special releases, TRGWC is the place to get it.”

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Posted 5 years ago

“great prices, amazing service, they are available via chat online and the answering fast, also fast shipping, will order from them again!!!!”

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Posted 5 years ago

“Excellent,fast delivery,reasonable pricing,old particular scotch the best product. non”

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Posted 5 years ago

“Excellent selection of hard to find whiskies. Alex of Client Relations was very helpful and accommodating . Highly recommended.”

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Posted 5 years ago

“Great price on the whisky I bought, best around. Fast delivery with my preferred company DPD. Great communication and for £10 you free next day delivery fir a year. What's not to like!”

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Posted 5 years ago

“Very good experience and after sale service. I got an issue with whisky box being damaged by wrapping system being too tight and got a satisfactory answer and action. Just an idea, other whisky company put the bottle only in the inflatable wrapping and the box alongside in a different loose wrapping to avoid the compression issue.”

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Posted 5 years ago

hey - many thanks for the feedback! We usually pack the boxes separately so as not to damage the cardboard - not sure how this glitch happened - but we won't let it happen again!!! Thanks for your custom!

Posted 5 years ago

“Really good and prompt service Really good on delivery Really good choice of whiskeys to buy Really good really.”

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Posted 5 years ago

Really Good Review. Thank you! Really!!! ;O)

Posted 5 years ago

“Exceptional customer service and advice, their honesty actually upsold me on two bottles of Yamazaki instead of one and will be using them again for sure. Happy to receive recommendations on anything else guys...”

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Posted 5 years ago

“Very fast service, very pleased with my purchase. Definitely recommend this company. Mr Brittain”

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Posted 5 years ago

“well packaged and quick delivery. thanks”

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Posted 5 years ago

“Good pricing, fast delivery and great packaging. Highly recommended!”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Thank you:)”

The Really Good Whisky Company 4 star review on 29th July 2019

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Posted 5 years ago

“Great customer support and fast shipping to the US! Thank you for getting me the 30 year old bottle of scotch for my husband's 30th birthday! They were "born" three days apart :)”

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Posted 5 years ago

“Fast shipping, good price :)”

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Posted 5 years ago

“Professionally, everything is fine”

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Posted 5 years ago

“I purchased a relatively rare bottling they had just acquired. They were quick to hold the item and send me pictures of the bottle so I could make a final decision. The customer service (online and in a different country) was excellent! It took only 9 business days to receive my order UK to USA. This was a great shop with excellent customer service and a unique product I had been searching for to no avail. While I received the shipment sooner than expected I will note that the shipping company was lax on info/ tracking. Overall very pleased!”

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Posted 5 years ago

Jonathan, thanks so much for your kind words!!🙏 Regarding the shipping, we're aware of this issue and it's something we're looking into as a matter of urgency, providing tracking visibility for ALL states is a top priority of ours! - If you're overall very pleased, we're overall very pleased!:-D

Posted 5 years ago

The Really Good Whisky Company is rated 4.7 based on 1,866 reviews