The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.73

4.7 Rating 1,866 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Really Good Whisky Company 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent!”

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Posted 5 years ago

“Good service , no problem at all. Thank you”

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Posted 5 years ago

“I ordered 6 bottles shipping via flat rate to Colorado, USA. The items were exactly as pictured and described. The packaging was exceptional and everything arrived in perfect condition. I will definitely be ordering from The Really Good Whisky Company again in the future!”

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Posted 5 years ago

“Worked out well! Shipped fast and bottles packaged well. Thank you!”

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Posted 5 years ago

“Simple order process and prompt shipment, really have nothing bad to say at all. Added to that the recipient (this was a gift) really enjoyed his first taste of the whisky!”

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Posted 5 years ago

“Really nice and helpful service. 10 point”

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Posted 5 years ago

“Really fast delivery - a lovely hand written note too! Feels like a personalised shopping experience even though I bought on the internet! thank you.”

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Posted 5 years ago

“Great”

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Posted 5 years ago

“Everything worked quite good. Very fast delivery to Germany and secure packaging.”

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Posted 5 years ago

“Good service, fast delivery. Invoice was defaced with comments from whomever packaged the product. Box arrived pretty damaged and as the whiskey was a gift and pretty expensive this was quite disappointing”

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Posted 5 years ago

We're very sorry to hear this Suzanne and would be happy to replace the box or the product for you - although rare, sometimes boxes can get crushed in transit and I'm sorry to hear that this has happened to you. Please be in touch with us and drop us a quick snap of the box and we'll send another one out to you. Most of our clients appreciate our 'thank you notes' on the paperwork - I'm sorry to hear that this wasn't the case with you.

Posted 5 years ago

“Really first class service from The Really Good Whisky Company! A wonderful selection, easy checkout and very fast delivery. Couldn't be happier really, I will definitely shop again!”

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Posted 5 years ago

was a pleasure to be able to help!!!!

Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Helpful and responsive customer service on the phone. My order was dispatched very quickly after I’d made it and it arrived the next day. I’ll definitely buy from them again!”

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Posted 5 years ago

“Great choice and information on products, good price and a lovely little blow-up cozy kept my whisky safe in transit.”

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Posted 5 years ago

“It was a very good experience ordering from you, the delivery was on time, I will definitely use your online service again”

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Posted 5 years ago

“Excellent service, very helpful and free next day delivery! Also marginally cheaper for the same whisky than everywhere else.”

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Posted 5 years ago

“Really a pleasure to deal with. they have a great selection,.”

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Posted 6 years ago

Was a pleasure to be able to help!

Posted 6 years ago

“It is pleasure to leave a review for such an efficient company. We had multiple Christmas gifts to be distributed in a very short timeframe, needless to say this was managed with aplomb. We could not be happier with the service and the high Quality Whisky and Christmas crackers! All our property clients were ecstatic with the gifts!”

The Really Good Whisky Company 5 star review on 31st December 2018

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Posted 6 years ago

Ah thank you! It was SUCH a pleasure to be able to help - we love the way the Leo Newman crackers looked and we're glad your clients liked them too!!!

Posted 6 years ago

“Awesome service - ordered at 4pm and bottle was delivered 9:30 the next morning! Will DEF be using again!”

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Posted 6 years ago

“Excellent customer service - came back to me promptly with answers. Very easy to use ordering system. Very prompt deliveries with excellent tracking and updates. I have recommended The Really Good Whisky Co to family and friends and I will definitely use them again. To add, my husband LOVES his whisky advent calendar, thank you TRGWCo”

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Posted 6 years ago

The Really Good Whisky Company is rated 4.7 based on 1,866 reviews