The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.73

4.7 Rating 1,866 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Really Good Whisky Company 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of whisky, ordered a bottle, arrived well packaged two days later, what more can I say, I highly rate the Really Good Whisky Co.”

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Posted 5 years ago

“The chatting system was excellent. Great service altogether. I recommend it to any French people reading this”

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Posted 5 years ago

“This is a difficult review to write as I am not sure if I am reviewing the whiskey or the service. I have not tasted the whiskey as it was a gift for someone else so I cannot comment. On the service I can comment. It was patchy; great website easy to use and the notification of despatch perfect. Delivery notification did not exist. The recipient states that it was not delivered by the time stated on the website. I can only give acceptable as the rating.”

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Posted 5 years ago

Thanks for your review. Your order was placed at 8:39pm on 23rd October. Despatched in the morning of the 24th October and signed for at 10:35am on the 25th October. We take our metrics very seriously! I've checked in the DPD login and they have your correct email, so I'm not sure why you wouldn't have received an email with tracking details. Any faster delivery would be an impossibility unless it was going on a direct courier or taxi and we don't offer that service to Bristol. sorry this hasn't worked out for you as you expected.

Posted 5 years ago

“Arrived on time, in perfect condition. Am really pleased”

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Posted 5 years ago

“Excellent service 👍”

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Posted 5 years ago

“Exceptional Shop. Large selection of hard to find and rare whiskies. Easy to use web site. Very helpful staff. Good prices. Very well packaged and very quick delivery. Have now done two orders with The Really Good Whisky Company. Both time has run smoothly with no problems whatsoever band been informed at all times with progress of the orders. Many thanks to all at The Really Good Whisky Company and many thanks to the person who helped me with my last order.”

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Posted 5 years ago

“Must be excellent. I never see a drop of the gifts I give. Too good to share.”

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Posted 5 years ago

“Best price for the whiskey I found online and very prompt delivery in a well packaged parcel.”

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Posted 5 years ago

“Was a little annoyed that a product I paid for ended up being out of stock, at least the staff reached out pretty promptly. Otherwise, so far so good. Looking forward to receiving the rest of my order.”

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Posted 5 years ago

“I really can’t review since I haven’t received my order yet.”

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Posted 5 years ago

well - I don't blame you!!! Tracking details say that delivery should be tomorrow - we're sure you'll be happy with your purchase :O)

Posted 5 years ago

“What an excellent service! Thank you for taking such good care of your customers!”

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Posted 5 years ago

“The $410 USD bottle of Glenmorangie Ealanta that I ordered arrived without its packaging. This was not listed as a no box bottle! I am very disappointed and will demand a return.”

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Posted 5 years ago

Thanks for your feedback Kelly - whilst we always strive to be 'mistake-free' just occasionally errors can happen (we put it down to being human beings ;o) Thanks for your patience whilst we resolved the error for you and many thanks for your custom.

Posted 5 years ago

“From beginning to end, the Really Good Whisky Company were super helpful and friendly. Delivery came on time, well packaged and safe. Will definitely be ordering from these guys again! Highly recommended!”

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Posted 5 years ago

“Customer care and customer satisfaction are an absolute priority for this company. I most certainly recommend them and hope to return soon.”

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Posted 5 years ago

“Very prompt delivery will definitely look to use again thanks”

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Posted 5 years ago

“Hard to believe how quickly my order was completed & delivered. Highly recommended!”

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Posted 5 years ago

“Great prices, speedy delivery and very friendly customer service.”

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Posted 5 years ago

“Ordered previously. Thanks for great service. Well packed whisky and fast delivery. Invoice comes with a 😀”

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Posted 5 years ago

“Easy to use website and great customer service!”

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Posted 5 years ago

“Got a notification when the bottles I wanted were back on stock...easy checkout process & great service.”

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Posted 5 years ago

The Really Good Whisky Company is rated 4.7 based on 1,866 reviews