The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.73

4.7 Rating 1,866 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Really Good Whisky Company 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

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“It was a scam Really pitiable whisky I payed to much for whiskey that ni one wants to drink”

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Posted 3 years ago

“5 Stars as always. I'm not a slave to a single shop when it comes to buying whisky, but they do have good offers on and always helpful and friendly staff on hand.”

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Posted 3 years ago

“Got a bottle of old Glenturret in my flood sale pair. My friend also got the same bottle. Online I've seen many others got the same bottle (well one of two Glenturret bottles). Really poor whisky. Feels like Really Good Whisky Company have used the flood sale as a way of shifting bad stock that they couldn't shift before. That's the sense I get anyway. Won't be buying from them again.”

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Posted 3 years ago

“A nice deviation away from the big behemoth businesses. The Really Good Whisky Company not only have a great selection of whisky, but they also manage to couple great service with electric energy and fun. It’s refreshing and innovative. Nice one!”

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Posted 3 years ago

“Really good comms, Customer Service was excellent and they dealt with my issue swiftly, husband loved his whiskey gift!”

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Posted 3 years ago

“I took part in the recent flood raffle. I feel that i was misled on this - the expectation was that you entered the raffle to receive flood-damaged bottles, that otherwise couldn't be sold. As it was i received a bottle of whisky in pristine condition, that i could actually have purchased cheaper elsewhere. Viewing social media, a lot of people seemed to receive the same bottle and as such i think you used this as an opportunity to get rid of excess stock. I think this is disingenuous and won't use you again.”

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Posted 3 years ago

“Go 4 bottles of the "mystery flood-damaged bottles" but could have got them elsewhere for the same price/cheaper. the images they showed on the webiste were misleading as the had quality preimum bottles at the front.”

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Posted 3 years ago

“I bought 2 bottles of flood damaged goods, a bit of a "whisky tombola". The bottles were priced at £49.99 each. I received one bottle that was worth around £55 and one that was worth around £38, so not a great result from my perspective! The service was good, although the delivery took quite a while to come, but the end result was not great, but I guess it was a pot luck purchase!”

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Posted 3 years ago

“Great Service, thanks.”

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Posted 3 years ago

“helping out amazing people and company in such a difficult time.”

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Posted 3 years ago

“First time ordering from the RGWC and the experience was really good. I’m glad the whiskey community came together to help them out after the London floods. Keep doing what you’re doing guys!”

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Posted 3 years ago

“Quick and well packaged delivery. Would recommend.”

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Posted 3 years ago

“A make believe flood sale to sell £40 whisky for £60 I won't fall for it again”

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Posted 3 years ago

“Great company doing things the right way to meet the needs of their customer base. Keep up the good work.”

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Posted 3 years ago

“I know for a fact that all you did was charge people £50 and hand out bottles of whiskey that retail for £39. I was a part of a group of 16 people who all entered into this scam and we all got the exact same bottle of whiskey (fancy that coincidence). This was not what was advertised and is an absolute joke and your company should be ashamed of how you went about it! Never Again!!! What was a possible subscription acquiring move became one negative for your NPS! I work in the SAAS space in the food sector and will actively ensure nobody I know ever ever orders from you if I can. Terrible company, no values and the only comforting thought is that while you’ve scammed people this time, every single one would have googled the price of the whiskey you so called sent in a lottery and they don’t forget. Every sale you made is a lost customer for life”

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Posted 3 years ago

“Excellent service and lovely friendly people”

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Posted 3 years ago

“I recently got a Lucky Dip flood whisky and am very happy with it. On top of this, it came with a really nice taster bottle. The communication from the company and the service has been excellent.”

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Posted 3 years ago

“Nice selection of whiskies”

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Posted 3 years ago

“I’ll not be giving you any more business. Farming out 100’s of £30 unwater damaged bottles as £45+ Water damaged bottles because the “opportunity” presented itself shows your true business model. I know I’m not alone as everyone I know across the online whisky groups ended up with the same guff. Cheap way of loosing customers, but you only fool me once!”

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Posted 3 years ago

“Excellent price and quick delivery.”

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Posted 3 years ago

The Really Good Whisky Company is rated 4.7 based on 1,866 reviews