The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.43

4.4 Rating 1,320 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 3rd January 2025

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The beautiful autumn flowers sent to my daughter were so much appreciated and have lasted so well. Many thanks!”

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Posted 3 years ago

Dear Trissa, Thank you for the lovely review, we are so pleased to read your daughter enjoyed her flowers. Best Wishes, The Real Flower Company

Posted 3 years ago

“For something really special I lawyer use RFC. Recipients are invariably wowed by the quality and presentation. You can’t do better.”

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Posted 3 years ago

Thank you for the wonderful review, we are so pleased to read this. Best Wishes, The Real Flower Team

Posted 3 years ago

“Absolutely delighted with pretty and fragrant bunch of flowers”

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Posted 3 years ago

Wonderful news! Thank you

Posted 3 years ago

“lovely seasonal flowers”

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Posted 3 years ago

Thank you Alan, very pleased to read you enjoyed them.

Posted 3 years ago

“Unfortunately, this was the second delivery of flowers by the Real Flower Company - but again they were disappointing, wilting, brown and looked liked they had been sat around for a while - such a shame.”

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Posted 3 years ago

Thank you for the review, we are so sorry to read you have had a negative experience, can you please email our customer service team at info@realflowers.co.uk and we can look into it? Many thanks, The Real Flower Company

Posted 3 years ago

“I haven't seen them but the choices seemed good on website and they were well-received. I liked the option of pink fizz!”

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Posted 3 years ago

Wonderful, thank you for your kind words Fiona and yes, we all love a little bit of pink fizz. Best Wishes, The Real Flower Company

Posted 3 years ago

“Truly awful. Appalling customer service. Flowers were not delivered on the chosen day, so I contacted customer services. They were to look into it and give me a call back. 5 hours later and nothing from them so called back. The entire attitude was it was the couriers fault and nothing to do with them (maybe they should have chosen a better firm them??). For £65 for a small bunch of flowers one would expect a premium service. 3 days later and the dead flowers were delivered. The attitude of the staff through the whole process was frankly embarrassing. Save your money and don’t choose The Real Flower Company.”

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Posted 3 years ago

“The flowers I bought were for my daughter as a surprise and she called me in tears as they were so beautiful. It’s my sister in law’s birthday on Friday and I’m about to order her a lovely bouquet to be delivered too.”

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Posted 3 years ago

Thank you John for taking the time to leave us a review and thank you for your kind words, very pleased to hear they were enjoyed. Best Wishes, The Real Flower Company

Posted 3 years ago

“Lovely flowers, excellent sparkling wine and delicious chocolates - recipient delighted! Also really helpful in sorting out an online IT glitch. 2nd time I used The Real Flower Company in a month.”

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Posted 3 years ago

What a wonderful review! Thank you so much.

Posted 3 years ago

“As ever my Fresh from The Farm bunch arrived well packed and when expected. The selection was good as ever fitted in beautifully with my autumn decoration.”

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Posted 3 years ago

Wonderful news, thank you so much for taking the time to leave us a lovely review. Best Wishes, The Real Flower Team

Posted 3 years ago

“Beautiful flowers from this company, sustainably sourcing British flowers. My friend was delighted.”

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Posted 3 years ago

“The flowers foliage and herbs were stunning. Beautiful autumnal colours and enough for several vases. I can’t stop looking at them and will definitely buy again. Delivery was next day and superb”

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Posted 3 years ago

“Fabulous flowers”

The Real Flower Company 5 star review on 31st October 2021

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Posted 3 years ago

“Excellent service & beautiful flowers! Thank you”

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Posted 3 years ago

“Florist’s Choice bouquet sent as a ‘thank you’. The recipient was so delighted that she will order from The Real Flower Company in future.”

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Posted 3 years ago

“Easy ordering on the website. Efficient service. Good delivery in the morning - on time. Nice packaging and presentation. Lovely flowers! Bunch was bigger than I expected. Will order again”

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Posted 3 years ago

“The flowers were so lovely, and so good that there was no plastic wrapping. Will use again.”

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Posted 3 years ago

“The flowers were a present for a friend who is a top interior designer. She was delighted with them and commented on the colour and scent which she thought was fantastic. Over many years, I have always had very positive comments when ordering from you and for that reason will be very happy to continue using you.”

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Posted 3 years ago

“The recipient kindly sent a photo of the flowers. They look lovely and apparently are scented as promised. However, I don't think they were special enough to merit the price of £80+ particularly as there wasn't the option to choose the colours.”

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Posted 3 years ago

“A beautiful bunch of autumnal magic. Thank you so much”

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Posted 3 years ago

Thank you so much for your lovely comment, and for taking the time to pop a review up for us. I'm thrilled to hear our flowers were able to spread a little magic. With best wishes, Ciera and The Real Flower Team.

Posted 3 years ago

The Real Flower Company is rated 4.4 based on 1,320 reviews