The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.43

4.4 Rating 1,318 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 12th November 2024

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great flower company. The bouquet sent looked just like the one in the photograph on the website. Very good quality flowers and lovely packaging too.”

The Real Flower Company 5 star review on 16th February 2022

Helpful Report

Posted 2 years ago

Thanks Adam! It's great to hear you were so pleased with the flowers, and packaging too! Best wishes, Ciera and The Real Flower Team

Posted 2 years ago

“I had a little problem with the delivery which was not their fault. They investigated, apologised, and promptly put it right. According to the wife (now happy), the flowers were brilliant! They are now my favourite flower supplier and if you are reading this review ought to be yours, too.”

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Posted 2 years ago

Hello Kurt, Thank you for taking your time to review us. I'm really glad we could help with the little issue that arose, and that your wife ended up happy too! Thanks for recommending us. Best wishes, The Real Flower Company

Posted 2 years ago

“many thanks for an immaculate delivery”

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Posted 2 years ago

You're very welcome James! Thanks for the fab feedback. Best wishes, Ciera and The Real Flower Team

Posted 2 years ago

“A beautiful bouquet of lovely creamy roses, which smelt delicious. However I could have done with all the small leaves taken off the lower parts of the stems. I had to take the bouquet apart to do this which was a pity. Very pleased apart from this niggle.”

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Posted 2 years ago

“I am so disappointed. The flowers arrived for valentines 2022 and were clearly not in their first youth. The petal edges were brown on arrival and have deteriorated since (2 days). The aroma was also strong arrival (perhaps artificially so) but is non-existent now. My wife is too polite to say anything, but I know. Never again. Simon”

Helpful Report

Posted 2 years ago

Dear Simon, I am so sorry to hear of your disappointment in your flowers you received. We specifically grown roses with a natural scent, as the memory of the scent will stay with the recipient long after the roses have died. Many commerical growers have chosen to grow roses with no scent in order to extend their shelf life. If you would like to send us images of your bouquet and I will email you separately with, I hope, a solution for you. The email address is: info@realflowers.co.uk. I look forward to hearing from you. Best wishes, Lucy

Posted 2 years ago

“Lovely display.”

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Posted 2 years ago

Dear Mark, we so pleased that you are happy with the flowers and thank you for taking the time to review our company. With best wishes, Lucy

Posted 2 years ago

“I have never known a bouquet that had so strong a scent”

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Posted 2 years ago

Dear Gwyn, thank you for your feedback and we are so pleased that you enjoyed the scent of our flowers which we pride ourselves on. Thank you again. Best wishes, Lucy

Posted 2 years ago

“Easy to order, high quality flowers and excellent delivery on time”

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Posted 2 years ago

Thank you so much for taking the time to post a review on our flowers, its very much appreciated and its fantastic to get such a great feedback. Best wishes, Lucy

Posted 2 years ago

“ALWAYS RELIABLE”

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Posted 2 years ago

Dear Sarah, you are very kind and we very pleased that you are happy with the flowers and service. With kind regards, Lucy

Posted 2 years ago

“Wonderful flowers”

The Real Flower Company 5 star review on 13th February 2022

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Posted 2 years ago

Dear Anthony, thank you for posting an image of your flowers and we are so pleased that you are happy with the bouquet. Best wishes, Lucy

Posted 2 years ago

“Such a pleasure to deal with understanding people who are committed to fore filling their product from start to finish. The flowers are out of this world according to my delighted friends (I live outside the UK) the arrangements, the scents, the packaging are all done with love & attention. Would not hesitate in recommending this lovely company.”

Helpful Report

Posted 2 years ago

Dear Jane, thank you so much for your lovely review, its very much appreciated and we are delighted that your friends enjoyed the flowers and thank you so much for recommending us. With kind regards, Lucy

Posted 2 years ago

“Last minute order for birthday gift. Flowers were beautiful and well priced . Arrived the following day with text update. very happy with the purchase”

Helpful Report

Posted 2 years ago

Madeleine, We really appreciate this feedback. I am delighted to hear that you enjoyed your flowers and that you experienced a smooth delivery process! Best wishes, The Real Flower Team

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Hi Elizabeth, Thank you for this review, I am very happy to hear that you had a positive experience ordering from us! Best wishes, The Real Flower team

Posted 2 years ago

“I made a mistake on my original order and was offered a discount if I re-ordered, which I did. Thank you. Much appreciated. I re-ordered through your online chat and confirmed I wanted the flowers delivered on Monday 7th (when my daughter-in-law would be back home) but they were delivered on Sunday 6th. This is the first time a mistake has been made and I order all my flowers from your company.”

Helpful Report

Posted 2 years ago

Hi Phyllis, I am happy to hear that we could help resolve the problem, but I apologise for the delivery date. Our system says that the delivery date should have been Monday 7th so I am not sure how it was delivered on the 6th. Thank you for letting us know about this! I will contact our courier to learn more information about this and to make sure it doesn't happen again. Best wishes, The Real Flower Team

Posted 2 years ago

“Sent flowers as a thank you present and my friend commented on how beautiful and scented they were. I can always rely on the quality of flowers when I order with you, thank you!!”

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Posted 2 years ago

“Short notice order for an anniversary and a lovely bunch of flowers arrived the next day - thanks!”

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Posted 2 years ago

Stuart, Thank you for leaving this kind review. I am delighted that we could help make the anniversary special! Best wishes, The Real Flower Team

Posted 2 years ago

“Wonderful flowers with real scent. It was easy to order and they were delivered in excellent condition and on time. My daughter was delighted with her birthday flowers.”

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Posted 2 years ago

Hi Deborah, Thank you so much for these kind words. I am happy to hear that your daughter enjoyed her flowers and I hope she enjoyed her special day! We also appreciate the feedback on our ordering process and I am glad you had a positive experience! Best wishes, The Real Flower Team

Posted 2 years ago

“I really don’t want to write a review - the package I ordered failed to be delivered and the lady from your company never called me back when I chased it. Hence, I won’t use you again - I’m sorry, but it’s true.”

Helpful Report

Posted 2 years ago

Dear Guy, We're really sorry you were disappointed that your order didn't arrive on the chosen day. Unfortunately on this occasion, it seems our courier was a little stretched with deliveries and had to delay the rose bush being delivered. We rectified this for you by refunding the entirety of your order, and we also offered to send a bouquet as an apology from us, however, this was declined. We always endeavour to do our absolute best, and we welcome this feedback so that we can improve with future deliveries/queries. Best wishes, The Real Flower Company

Posted 2 years ago

“As always my order was a masterpiece and made a friend very happy. Thank you so much”

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Posted 2 years ago

I'm so glad our flowers made your friend so happy, it's so lovely to hear they gave a little pickup! You're very welcome, Susan. Best wishes, Ciera and The Real Flower Team

Posted 2 years ago

“The bouquet arrived on time. Since putting it in a vase the chosen room has been flooded with the scent. The coulors are varied, making the display so nice to look at”

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Posted 2 years ago

Hi Leslie, I hope you have enjoyed your home smelling of the lovely floral scents our flowers give! Thank you for your kind words. Best wishes, The Real Flower Team

Posted 2 years ago

The Real Flower Company is rated 4.4 based on 1,318 reviews