The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.43

4.4 Rating 1,318 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 12th November 2024

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The very happy recipient shared a photo of the flowers received and they looked amazing. Thank you.”

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Posted 2 years ago

Thank you so much for your review - we're so pleased that the flowers looked amazing and made someone happy! Best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“Simple, straightforward ordering process. Flowers delivered on time in a good sturdy presentation box. The flowers are absolutely beautiful and the colours of the blooms are stunning. The arrangement is elegant and opulent. It lights the whole room up and makes me smile every time I look at it.”

The Real Flower Company 5 star review on 28th March 2022

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Posted 2 years ago

Dear Jane Many thanks for your very kind review. We're so happy to hear you enjoyed our flowers and that they made you smile! Best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“Perfect flowers, scent beautiful.”

The Real Flower Company 5 star review on 27th March 2022

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Posted 2 years ago

Thank you for your nice review, we're so pleased you liked your flowers. What a beautiful photograph - we love the fish in the background! Best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“I had ordered a spring flower funeral sheaf and asked for as much yellow in it as possible (my untie's favourite colour). This they did and it looked beautiful. Delivery was at the time requested. I love (and she would have) the fact that the flowers are grown sustainably and are Fair Trade. Thank you.”

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Posted 2 years ago

Dear Sheila Many thanks for your nice review. We are so pleased the spring flowers for your aunt's funeral arrived safely and that the predominance of yellow and how the flowers were grown would have met with her approval. We hope the day went well for you. With best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“I first came upon 'The Real Flower Company' at Winchester Farmer's market, and could never pass by without a bunch of roses and garden herbs. So when searching for a flower company during lockdown I was very happy to find the online shop. I sent Mum flowers every month for 2 years during lockdown. Every month they arrived and she was happy. On one occasion the courier made a mistake and a quick email direct to 'The Real Flower Company' quickly resolved the issue. I also ordered flowers for my sisters' wedding, and as for Mum they were lovely, and the scent was amazing. Their sweet peas seedlings were an ideal Easter present for the rest of the family too. If you want old style roses or garden bouquets that smell divine -& delivered with care - look no further.”

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Posted 2 years ago

Dear Frances What a wonderful review, thank you so much. It is lovely to hear that our flowers have helped through trying times, attended weddings and made presents for your family. Thank you for your loyalty and company on our floral journey! With best wishes, Grania and all at The Real Flower Company

Posted 2 years ago

“The flowers were a gift to cheer up a friend who is ill. She loved them. The company has produced beautiful flowers and first class service for as long as I can remember. Simply excellent.”

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Posted 2 years ago

Dear Mr Rolfe Thank you for your lovely review. We are so pleased that your friend liked the flowers and we hope that she is feeling better. With best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“Wonderful choice of flowers (florists choice)”

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Posted 2 years ago

Dear Penny Thank you for your nice message. We are so pleased that you liked your Florist's Choice flowers. Best wishes, Grania at The Real Flower Company

Posted 2 years ago

“I bought these flowers for a very special friend’s, very special birthday. She’s in the UK and I’m in Auatralia, so by buying through The Real Flower Company, I’m totally confident that my spec will be met perfectly. I also love to support growers directly. You giys are my absolute go to when buying flowers for anyone, anywhere. Thank you. PS. She was thrilled 😊”

The Real Flower Company 5 star review on 19th March 2022

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Posted 2 years ago

Dear Rachel Thank you so much for your nice review. It's a lovely thought that you are ordering from the other side of the world! I hope your friend's special birthday was very special. Best wishes, Grania and The Real Flower Company Team

Posted 2 years ago

“Staff were very helpful and the flowers arrived on time and my friend was delighted with them. They are always beautiful.”

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Posted 2 years ago

Hello, and thank you! It's so good to hear our flowers arrived as beautiful as when they left us. Best wishes, Ciera and The Real Flower Team

Posted 2 years ago

“I have always loved the flowers from the Real Flower Company but was so disappointed when they were delivered the day after expected. They were a birthday present so it looks like I forgot when they were ordered a long way in advance!”

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Posted 2 years ago

“Delivered on the wrong day”

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Posted 2 years ago

“Hi to be honest very dissatisfied out of 14 David Austin varieties I received 3 with only one being highly scented the other two with no fragrance, this cost over £100 very disappointing will not be using again. 😢 from a rosarian 🌹”

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Posted 2 years ago

“The flowers were exquisite and smelled lovely but only lasted 2 days before they started to droop. By 5 days the majority of the very large bunch were wilted. Not what you would expect when you outlay so much money. Photo’s show initial and after a couple of days.”

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Posted 2 years ago

Hello Peter, We're really sorry to hear that the flowers you ordered didn't last as long as they should have. We would love to try and recitfy this for you, and will message you privately to come up with a solution that works for you. Best wishes, The Real Flower Company

Posted 2 years ago

“From placing my order with customer services to receiving the flowers and glass tube vase, the service and quality have been outstanding! They are the best quality, most beautiful flowers I have ever received and I absolutely love them! The packaging is unbelievable too. I shall definitely re order and recommend to all my friends.”

The Real Flower Company 5 star review on 23rd February 2022

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Posted 2 years ago

Hi Caroline, We're so glad we could help you! Thanks for choosing us, and we look forward to speaking with you again for your next order with us. We're glad the flowers and everything in between made you smile. Warm wishes, The Real Flower Company

Posted 2 years ago

“First time Ordering and Satisified with ease of Site, D-I-Law LOVED her Roses. Thank you :)”

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Posted 2 years ago

Hello! Thanks for the review! Your words are really kind, and we're glad D-I-Law was so happy, as was yourself. Best wishes, Ciera and The Real Flower Team

Posted 2 years ago

“Brilliant as always.”

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Posted 2 years ago

Thanks so much! All the best, The Real Flower Team

Posted 2 years ago

“Requested delivery for specific date. Courier tried to deliver one day earlier leaving customer to have to postpone delivery. Real Flower Co should ensure that deliveries are made on correct day and not leave customer to sort out when it doesn’t.”

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Posted 2 years ago

Hello, We're really sorry your order was delivered a day early. At this time, ongoing storms did cause a little havoc with deliveries, meaning some had to be delivered a little early. That being said, we welcome your feedback so we can ensure orders are delivered on the requested day. Thanks for bearing with us. Kind regards, The Real Flower Company

Posted 2 years ago

“The feedback I have had from everyone of my recipients is consistently good. The presentation and delivery of the flowers is first class. The flowers look beautiful, smell gorgeous and last well.”

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Posted 2 years ago

Hi Wendy, What a kind review, thanks so much! We are always glad to hear our flowers are loved by many. Warm wishes, Ciera The Real Flower Company

Posted 2 years ago

“I ordered a bouquet to be delivered to a friend to celebrate her moving into her new house. She has moved way out into the countryside - just as the big storm hit - and the most incredible bunch of flowers arrived - in February! Just fantastic - she was thrilled - and so am I. As always, I know you at The Real Flower Company will deliver the goods - come what may.”

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Posted 2 years ago

Hello Sarah, Thank you for taking the time out of your day to review us! We are so happy to hear your friend was so thrilled with the flowers, as were you! We hope the move went well. Kind regards, The Real Flower Company

Posted 2 years ago

“Beautiful flowers”

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Posted 2 years ago

Thank you Lucy, it means a lot! All the best, The Real Flower Team

Posted 2 years ago

The Real Flower Company is rated 4.4 based on 1,318 reviews