The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,362 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,362 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 15th February 2025

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I simply love The Real Flower Company! Must admit I never even look else where, when I want to send flowers! Hilde, Oxford”

Helpful Report

Posted 2 years ago

Thank you Hilde, it means a lot! We look forward to sending more flowers for you again very soon. Kind regards, All at The Real Flower Company

Posted 2 years ago

“Christmas flowers were fantastic quality and delivered on time.”

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Posted 2 years ago

Thank you so much, we hope you had a wonderful Christmas! All the best, The Real Flower team

Posted 2 years ago

“I have used your company on many occasions had have been impressed with the quality of your blooms. The wreath arrived looking tired and dried up. I was disappointed”

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Posted 2 years ago

Hello, We're sorry to hear you were disappointed with your wreath from us. Please can we kindly ask you to email any photographs you might have of it to info@realflowers.co.uk so we can look further into this for you? We look forward to hearing from you. Kind regards, The Real Flower Company

Posted 2 years ago

“Due to circumstances beyond The Real Flower Co's control, my delivery was delayed by 24 hours. The Customer Services team expressed regret at the situation and the Christmas wreath was still pretty, but it looked rather tired and at the price I had hoped for a little more. Next time I will probably opt for the cheap and cheerful option from my local market.”

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Posted 2 years ago

“Excellent service. My Sister's Rose arrived on the agreed day, not easy with the present strikes. My friends Rose and Woodland bouquet arrived on the agreed day too and I saw for myself how gorgeous the bouquet was, a lovely natural mix and a different twist to the traditional floral displays. I will most certainly use your company in the future. Thank you very much.”

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Posted 2 years ago

Hello Moira, the strikes the end of last year definitely proved tricky, but we're so glad to hear all went well with both deliveries. We look forward to sending more orders for you again soon! Kind regards, Ciera, and The Real Flower Company

Posted 2 years ago

“Great selection of products; the outward cost is not insubstantial of course but I have used this company several times and each time the responses from recipients have been universally positive, with a lot of WOW comments. So that has to be a good sign of quality.”

Helpful Report

Posted 2 years ago

Hello Andrew, Thank you for the review! It's so great to hear everyone you have sent our flowers to have had such a great response. Warm regards, All at The real Flower Company

Posted 2 years ago

“Disappointing arrangement for the money. The number of flowers and size of the arrangement did not meet expectations. Wished I had bought locally to the recipient. I have been with Real Flower Company for many years and this was the first time they did not meet expectations.”

Helpful Report

Posted 2 years ago

Hello Mark, Thank you for taking the time to write a review of us. We're sorry to hear you are disappointed with the arrangement. Please can we kindly ask you to email over to us at info@realflowers.co.uk, any pictures you might have so we can look further into this? Thank you, and we look forward to speaking with you. Best wishes, The Real Flower Company

Posted 2 years ago

“Absolutely OUTSTANDING!!!! They arrived in a beautiful green box with a pretty bow on. The flowers are beautiful. Sadly no smell but hey they look beautiful so I’m not fussed. Will be back for more beautiful flowers. Merry Christmas 🎄 Thankyou!!!”

The Real Flower Company 5 star review on 23rd December 2022

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Posted 2 years ago

“Beautiful and fresh Christmas table wreath, delivered on time in perfect condition”

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Posted 2 years ago

Hello Amanda, and thank you! I shall pass your lovely feedback onto our florists. All the best, The Real Flower Company

Posted 2 years ago

“The Christmas wreath was a surprise for me and what a wonderful it was ! Beautiful in a gloriously natural way, smile comes to my face every time I open the front door. Very happy recipient”

Helpful Report

Posted 2 years ago

Hello Judy, We're so happy to hear our flowers put such a smile on your face! Thank you for your very kind words. Best wishes, Ciera, and the real Flower Team

Posted 2 years ago

“An excellent service with beautiful blooms, expertly arranged and delivered. The perfect gift.”

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Posted 2 years ago

Thank you so much, and we are so pleased to hear the gift was as beautiful as when it left us. Warm regards, The Real Flower Company

Posted 2 years ago

“Good selection of autumn flowers and foliage - recommended.”

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Posted 2 years ago

Hello Lynn, and thank you for recommending us! Best wishes, The Real Flower Team

Posted 2 years ago

“My Christmas door wreath is beautiful.”

The Real Flower Company 5 star review on 16th December 2022

Helpful Report

Posted 2 years ago

Dear Judith, we are so pleased that you enjoyed your Christmas Door Wreath, and thank you for giving us a five-star review. With best wishes, The Real Flower Team

Posted 2 years ago

“Absolutely gorgeous bouquets every time!”

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Posted 2 years ago

Dear Diana, Thank you for posting a five-star review for us, sorry for the delay in responding to you. We are so happy that you love our bouquets. With best wishes The Real Flower Company Team

Posted 2 years ago

“After a problem with the delivery courtier I received my beautiful wreaths. Exceptional customer service and five star products. Thank you”

Helpful Report

Posted 2 years ago

Dear Susan, thank you for your kind review, we are so pleased that you were happy with the wreaths and we can only apologise on behalf of the couriers for the issues that you had. With very best wishes The Real Flower Team

Posted 2 years ago

“Very good was actually not the best answer for the flowers ( white/cream roses) received by my friend for her 88th Birthday. I was there when the roses arrived. And they looked and smelled beautiful. It could not have been better. Thank you very much! ingrid Houston”

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Posted 2 years ago

Thank you Ingrid, you words are really kind, and appreciated. We're so happy to hear the flowers were so enjoyed. I will let our florist's know! Best wishes, All at The Real Flower Company

Posted 2 years ago

“Excellent service. Beautiful flowers (perfumed). My daughter in law was delighted,”

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Posted 2 years ago

We're delighted to hear your daughter in law was so thrilled with the flower delivery! Thank you also for taking the time to review us. Best wishes, The Real Flower Team

Posted 2 years ago

“Excellent service and beautiful flower arrangements!”

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Posted 2 years ago

Thank you so much Hilton! All the best, The Real Flower Company

Posted 2 years ago

“The flowers were wilting and the foliage was dead. It was very embarrassing that they were so poor in quality and we were ashamed that they had been put on my nephews coffin. It would have been better if they had not been ordered at all.”

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Posted 2 years ago

“The flowers were sent as a gift. The recipient said they were "the most beautiful flowers ".”

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Posted 2 years ago

Thank you, we're so glad the recipient loved their flowers from us! Warm wishes, The Real Flower Company

Posted 2 years ago

The Real Flower Company is rated 4.4 based on 1,362 reviews