The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,313 Reviews

83 %

of reviewers recommend The Real Flower Company

Company Reviews

Metrics

Info

4.4

Based on 1,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 12th November 2024

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bouquet with wonderful scent from the roses and herbs. Well worth it despite the high price. Lasted for 10 days too! Photo is after 8 days.”

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Posted 1 year ago

Thank you for your review Ian, and we're thrilled to hear the flowers went down so well! With best wishes, The Real Flower Co.

Posted 1 year ago

“Sent the winter collection to my sister and she was absolutely delighted with them, excellent service as well.”

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Posted 1 year ago

Thanks so much, Linda, that's really great for us to hear! Warm regards, The Real Flower Company

Posted 1 year ago

“The Christmas wreath delivered was a different colour from that published on the website. The quality of construction was poor, the contents started to wilt the next day and my complaint to the company was not followed through.”

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Posted 1 year ago

“Really beautiful flowers in a pretty hat box. My daughter was so thrilled with this gift. It was extremely special but on the expensive side for me so I can only use order with careful thought”

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Posted 1 year ago

We're so happy to hear your daughter was thrilled with her flower treat from us! Thank you for revieing us. With best wishes, The Real Flower Team

Posted 1 year ago

“The arrangement was delivered on time and my wife was delighted. It lasted over 2 weeks, was very beautiful all over Christmas and guests commented in a very positive way.”

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Posted 1 year ago

Hello Robert, thank you so much for your review. We will let our florist's know to keep up the amazing work! We are so pleased the flowers were loved over the festive season. Best wishes, The Real Flower Team

Posted 1 year ago

“The flowers were beautiful as always! Delivered on time, the recipient loved them.”

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Posted 1 year ago

Hi Deane, so great to hear the flowers were so loved by the recipient! We hope they enjoy their beautiful flowers. Best wishes, Ciera, and The Real Flower Company

Posted 1 year ago

“Fantastic quality, better than any other company i have used.”

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Posted 1 year ago

Thank you Mark, that's really kind, and great to hear. Thank you also for taking the time to review us. Warm regards, Ciera, and The Real Flower Team

Posted 1 year ago

“I have always loved the real flower company and order frequently from you mostly for myself but also for friends. In general I’m very happy but the last delivery was not good. The rose petals seemed scorched and I’ve already had to throw two away. I’m not going to choose 5 stars but this is pretty much a one off. I can provide photos. Katherine Bergen Coughlin”

Helpful Report

Posted 1 year ago

Hi Katherine, We're sorry to hear your last delivery didn't go so well. Please can we kindly ask you to send the photographs to info@realflowers.co.uk so we can take a look further for you? Thank you, and we look forward to your email. Best wishes, Customer Services, The Real Flower Company

Posted 1 year ago

“This is my go to florist,when l need a really special bunch of roses delivered! They bring such joy and are wonderfully fresh!”

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Posted 1 year ago

Hi Carole, and thank you for your very kind words! It was a pleasure to send flowers for you, and we look forward to helping you again soon. Kind regards, The Real Flower Team

Posted 1 year ago

“I ordered a wedding bouquet and it was a wonderful flowers with fresh and sweet scent. Fast delivery and a perfect quality! The bouquet has been living for 2,5 weeks 💕❤️😻 Many thanks 😊”

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Posted 1 year ago

Hello Hristina, we all hope you had the most wonderful wedding day, filled with many happy memories. I have passed your feedback onto the florist who created your bouquet, and they are thrilled the bouquet was so loved. Very best wishes, All at The Real Flower Company

Posted 1 year ago

“Excellent customer service. Christmas table wreath was of exceptional quality.”

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Posted 1 year ago

Hello Paul, we're so happy to hear the wreath looked superb on your table! With best wishes, Ciera, and The Real Flower Team

Posted 1 year ago

“I simply love The Real Flower Company! Must admit I never even look else where, when I want to send flowers! Hilde, Oxford”

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Posted 1 year ago

Thank you Hilde, it means a lot! We look forward to sending more flowers for you again very soon. Kind regards, All at The Real Flower Company

Posted 1 year ago

“Christmas flowers were fantastic quality and delivered on time.”

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Posted 1 year ago

Thank you so much, we hope you had a wonderful Christmas! All the best, The Real Flower team

Posted 1 year ago

“I have used your company on many occasions had have been impressed with the quality of your blooms. The wreath arrived looking tired and dried up. I was disappointed”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear you were disappointed with your wreath from us. Please can we kindly ask you to email any photographs you might have of it to info@realflowers.co.uk so we can look further into this for you? We look forward to hearing from you. Kind regards, The Real Flower Company

Posted 1 year ago

“Due to circumstances beyond The Real Flower Co's control, my delivery was delayed by 24 hours. The Customer Services team expressed regret at the situation and the Christmas wreath was still pretty, but it looked rather tired and at the price I had hoped for a little more. Next time I will probably opt for the cheap and cheerful option from my local market.”

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Posted 1 year ago

“Excellent service. My Sister's Rose arrived on the agreed day, not easy with the present strikes. My friends Rose and Woodland bouquet arrived on the agreed day too and I saw for myself how gorgeous the bouquet was, a lovely natural mix and a different twist to the traditional floral displays. I will most certainly use your company in the future. Thank you very much.”

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Posted 1 year ago

Hello Moira, the strikes the end of last year definitely proved tricky, but we're so glad to hear all went well with both deliveries. We look forward to sending more orders for you again soon! Kind regards, Ciera, and The Real Flower Company

Posted 1 year ago

“Great selection of products; the outward cost is not insubstantial of course but I have used this company several times and each time the responses from recipients have been universally positive, with a lot of WOW comments. So that has to be a good sign of quality.”

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Posted 1 year ago

Hello Andrew, Thank you for the review! It's so great to hear everyone you have sent our flowers to have had such a great response. Warm regards, All at The real Flower Company

Posted 1 year ago

“Disappointing arrangement for the money. The number of flowers and size of the arrangement did not meet expectations. Wished I had bought locally to the recipient. I have been with Real Flower Company for many years and this was the first time they did not meet expectations.”

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Posted 1 year ago

Hello Mark, Thank you for taking the time to write a review of us. We're sorry to hear you are disappointed with the arrangement. Please can we kindly ask you to email over to us at info@realflowers.co.uk, any pictures you might have so we can look further into this? Thank you, and we look forward to speaking with you. Best wishes, The Real Flower Company

Posted 1 year ago

“Absolutely OUTSTANDING!!!! They arrived in a beautiful green box with a pretty bow on. The flowers are beautiful. Sadly no smell but hey they look beautiful so I’m not fussed. Will be back for more beautiful flowers. Merry Christmas 🎄 Thankyou!!!”

The Real Flower Company 5 star review on 23rd December 2022

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Posted 1 year ago

“Beautiful and fresh Christmas table wreath, delivered on time in perfect condition”

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Posted 1 year ago

Hello Amanda, and thank you! I shall pass your lovely feedback onto our florists. All the best, The Real Flower Company

Posted 1 year ago

The Real Flower Company is rated 4.4 based on 1,313 reviews