The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,328 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,328 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The people who received your flowers are still talking about how lovely they are and they specially mention the scent. Thank you so much and the delivery was spot on too.A very sad lady was made a little bit happier.”

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Posted 4 years ago

How lovely to hear that we helped lift someones spirits at a sad time, thank you for sharing that with us Jeanie

Posted 4 years ago

“I think the Real Flower Company is wonderful - such gorgeous blowsy blooms that smell incredible. They are expensive but are guaranteed to be glorious. It can be a leap of faith to send flowers over the internet but I always trust that the RFC bouquets will be amazing. I can't recommend them more highly.”

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Posted 4 years ago

Thank you for taking the time to review our company, your kind words are much appreciated.

Posted 4 years ago

“Thrilled with the service and the flowers . Really lovely!”

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Posted 4 years ago

We are so grateful for your kind words and taking the time to review us

Posted 4 years ago

“Really beautiful!”

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Posted 4 years ago

Thank you for your kind review

Posted 4 years ago

“Excellent arrived the next day and were beautiful”

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Posted 4 years ago

We are grateful for you review thank you

Posted 4 years ago

“Bridal bouquet and button hole purchased for my sister’s wedding - flowers were more beautiful than the pictures. Delivered on time, with helpful instructions on how to prepare flowers. Would definitely recommend.”

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Posted 4 years ago

We hope you had a fabulous day and thank you for giving us positive feedback.

Posted 4 years ago

“I’m writing this review on the strength of how the company treated the fall out from a problem that arose after ordering flowers from them. There was a problem with the flowers and I got in touch with them supplying photos Right away I had an apology and my full payment refunded and a bouquet which I hadn’t expected.I know sometimes things go wrong but after the caring treatment I unexpectedly received I would always recommend this company”

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Posted 4 years ago

Thank you for your understanding Patricia and once again we cannot apologise enough for the issues with your delivery. We hope you enjoyed the bouquet.

Posted 4 years ago

“Always very professional and wonderful flowers 🌷”

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Posted 4 years ago

Thank you for taking the time to review our product and service, it is much appreciated

Posted 4 years ago

“Wonderful flowers but no gift note attached and so the recipients had no idea who it was from. It was a rather Important message of thanks too. I did e mail the Real Flower Company but had no reply!”

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Posted 4 years ago

“I think the recent heatwave had had a detrimental impact on the quality of the blooms.... The large bouquet was a little underwhelming. Effective service and delivery.”

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Posted 4 years ago

“The flowers had a small amount of brown petals at the very edge . This was probably due to heat wave as it’s very unusual to see . Didn’t detract though from scent or beauty”

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Posted 4 years ago

“Absolutely beautiful flowers, I sent them to my best friend and she was so thrilled! They smelt absolutely incredible like no other flowers she had ever smelt. Amazing delivery service too!”

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Posted 4 years ago

“Excellent flowers in the fresh from the farm box which arrived on time. They responded rapidly to an email query about my order.”

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Posted 4 years ago

“Spoke to the owner of the company in the end 15 minutes before customer service finished , and Although helpful and pleasant on the phone the flowers arrived at 6 pm on the day of delivery . The have lasted 2 days and now look dead . Very disappointed for our 25th Anniversary. We won’t be using the real flower company again ! Shame”

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Posted 4 years ago

“Bouquet not as expected. Selected a seasonal bouquet for £55. The style and colour palette not as shown on the website. The mainly pale pink roses were fine but lasted much less than a week and the yellow flowers and variegated foliage did not compliment them. Offered a 10% refund.”

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Posted 4 years ago

“Recipient loved the flowers”

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Posted 4 years ago

Hi Valerie, Thank you for your review and we are so pleased to hear that the recipient enjoyed their flowers. Best wishes, The Real Flower Company

Posted 4 years ago

“Beautiful flowers with great customer service.”

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Posted 4 years ago

Thank you Emily! We certainly pride ourselves on our beautiful flowers and are glad to hear you were pleased with our customer service.

Posted 4 years ago

“Good choice of British grown flowers, smart packaging, great delivery service: just what I needed to make someone smile.”

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Posted 4 years ago

Thank you Lesley. We certainly like to make people smile with our naturally grown British flowers.

Posted 4 years ago

“First order arrived 2 days late (smelt amazing but too late for my wedding anniversary) while the replacement was half the size of the original order and had been damaged by an item inside.”

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Posted 4 years ago

“Beautiful flowers with wonderful fragrance. Definitely the best cut flowers I have seen.”

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Posted 4 years ago

Thank you for your review and we are delighted you enjoyed your flowers. We have worked hard over the years on growing and arranging the finest selection of scented cut roses.

Posted 4 years ago

The Real Flower Company is rated 4.4 based on 1,328 reviews