The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,316 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 3rd January 2025

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stunning arrangement. Thank you.”

Helpful Report

Posted 2 years ago

You're welcome Dom! I'm so glad you were pleased with the flowers. All the best, The Real Flower Company

Posted 2 years ago

“Always wonderful flowers and always delivered on time”

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Posted 2 years ago

Hello Miles, Thanks for the great feedback, and for taking the time out of your day to review us! Best wishes, Ciera The Real Flower Company

Posted 2 years ago

“Brilliant customer service (I put in my order at just before 4pm and the flowers arrived the next day); beautiful, unusual and fresh seasonal flowers in attractive packaging. Highly recommended!”

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Posted 2 years ago

Hello Juliet, We're so glad we could help you with your order! To hear our flowers arrived looking beautiful the next day is fab news. Your kind words are really thoughtful, thank you so much. With warm regards, Ciera, and The Real Flower Company.

Posted 2 years ago

“Hi, great flowers, I've been getting them for some years now, but do you need to have the ribbons on the box, unfortunately they go straight in the bin. It would be much better for the planet to do without them. Regards Jeremy”

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Posted 2 years ago

Dear Jeremy, Thank you for your feedback. We always welcome helpful feedback, as it helps us work on things and give the best service we possibly can! We are currently in the process of looking into a more sustainable alternative to the ribbon used on our parcels, and we hope to be applying this soon to all our orders. With best wishes, The Real Flower Company

Posted 2 years ago

“Excellent flowers. We bought an arrangement as a trial/to try out the quality and service before purchasing a wedding bouquet for a bride and will be proceeding and ordering the bouquet now.”

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Posted 2 years ago

Thanks so much Ruth! We look forward to arranging the wedding flowers and send our congratulations. Taking your time out to write a review of us is really kind. All the best, The Real Flower Company

Posted 2 years ago

“The flowers look absolutely beautiful in the photo my friend sent me and their availability for next day delivery was just what I needed”

The Real Flower Company 5 star review on 15th January 2022

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Posted 2 years ago

Dear Alexandra, Thank you so much for your lovely review, it means a lot! I'm so glad your friend enjoyed her flowers from us, and we could deliver them the next day for you. I will let our florist's know to keep up the good work! Best wishes, Ciera, and The Real Flower Team.

Posted 2 years ago

“I have used the Real flower Company many times and have always found their flowers fresh and of great quality. They deliver when required and are always received with great delight!”

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Posted 2 years ago

Thanks, Sarah, for your continued support, and for taking the time to leave a review of us! I hope our fresh flowers were thoroughly enjoyed. Very best, The Real Flower Team.

Posted 2 years ago

“Order & Delivery Details - #000075155 I organised flowers (hatbox) for a colleague for Christmas and it was delivered damaged (boxes were wet and many flowers were taken out of the box - photo attached) My friends who I had organised the flowers were not happy with the responses they recieved from the realflower company "Upon looking at the photos, I can see that the roses are still in good condition, with no bruising of petals, or snapped heads. It looks like a few may have just fallen out in transit. All that will need doing to these flowers is for them to be popped back into the oasis within the hatbox, and then topped up with water to keep a fresh supply of water going. This will be very easy to do, but if you need help with anything else then please do let us know."”

Helpful Report

Posted 3 years ago

Hi there, We're really sorry you were not happy with the suggestions we gave. We gave these as a quick, and easy fix for the few stems of flowers and foliage that had become a little loose in transit. We welcome your feedback and will take note of it to bear in mind with future deliveries, and to help us improve. As we apologised in our email to you, we do apologise again and will work hard with our courier to improve deliveries. With kind regards, The Real Flower Company.

Posted 2 years ago

“I ordered a door wreath and two table wreaths, one for the family, one for a friend. All were quite beautiful with generous flowers and foliage and the table wreath with red roses in particular lasted wonderfully well with gorgeous scent. My friend loved her table arrangement and also commented on the long -lasting scent. Expensive but well worth it”

Helpful Report

Posted 3 years ago

Hello! We're so happy to hear the wreaths received were loved by both yourself and your friend. We pride ourselves on our fragranced roses, so it's fab to hear they smelt, and lasted so well. I will be sure to let our florists know! Kind regards, Ciera, and The Real Flower Team.

Posted 2 years ago

“I have had a chance to review the photo of my Mum's flowers. The delivery went OK but there are precious few blooms in the arrangement and a great deal of greenery unlike the guide photo from which I chose them. They were not worth £85.99. I will not order again”

Helpful Report

Posted 3 years ago

Dear Anne, Thank you for taking the time to review us. I'm really sorry you were not happy with the flowers received from us. Please can you kindly email us at info@realflowers.co.uk, so we can look into this for you? We look forward to hearing from you. With best wishes, The Real Flower Company.

Posted 2 years ago

“Always the most beautiful designs, with the added bonus of real fragrance! Also, if there is an issue with service, it is always resolved quickly, efficiently and effectively. Can’t recommend TRFC more highly”

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Posted 3 years ago

Dear Capt. Jenkins, Thank you for your lovely review! It's so good to hear the fragrance of our flowers was received so well. Thank you for recommending us, we really appreciate it. Very best, Ciera, and The Real Flower Team.

Posted 2 years ago

“The flowers were lovely. The roses had got a bit frost bitten which I know happens but when you are paying over £100 you would hope that you would be able to stop this from happening. £100 and looking at brown tinted leaves”

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Posted 3 years ago

Hello, Thank you for the review, we are so sorry to hear you have had a sad experience with us. Please can you kindly email our Customer Services team at info@realflowers.co.uk so we can look further into this for you? Many thanks, The Real Flower Company

Posted 2 years ago

“Wonderful flowers as always,”

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Posted 3 years ago

Dear Elizabeth, your review is truly appreciated, and we are so glad the flowers were wonderful! All the best, The Real Flower Team.

Posted 2 years ago

“5* Flowers and delivery”

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Posted 3 years ago

Thank you Penny, that's really great to hear! Kind regards, Ciera, and The Real Flower Team.

Posted 2 years ago

“The wreath was fresh with a great scent but the construction was very loose and it was constantly shedding foliage. So disappointed due to the price paid.”

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Posted 3 years ago

“Beautiful flowers and wonderful delivery as always.”

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Posted 3 years ago

Thank you so much for your review, and kind words! Best wishes, The Real Flower Company.

Posted 2 years ago

“Christmas Wreath arrived on day promised Looks amazing🌈🏆🏆”

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Posted 3 years ago

Dear Craig, Thanks so much! We hope it gives your front door a lovely, Christmassy feel. All the best, Ciera and The Real Flower Team

Posted 3 years ago

“A simply beautiful Christmas wreath which looks splendid on our door. Thank you.”

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Posted 3 years ago

Denise, I'm so glad your door is looking great with our wreath hanging from it! I hope it gives that special festive cheer. Your review is very much appreciated! Best wishes, Ciera and The Real Flower Team

Posted 3 years ago

“Beautiful flowers with the most heavenly scent, delivered swiftly and delighted the recipient.”

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Posted 3 years ago

Thanks Catharine, your words really mean a lot. I'll let our florists know they're doing a fab job! With thanks, Ciera and The Real Flower Team

Posted 3 years ago

“The flowers were a gift the recipient expressed delight”

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Posted 3 years ago

Dear Philippa, Thank you so much for taking the time out of your day to pop up a review of us, we're grateful, and so pleased the person you gifted our flowers to was so delighted. Kind regards, Ciera and The Real Flower Team

Posted 3 years ago

The Real Flower Company is rated 4.4 based on 1,316 reviews