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The Real Flower Company Reviews

4.4 Rating 1,351 Reviews
83 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,351 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

Write Your review

The Real Flower Company 5 star review on 15th February 2025
Mrs Zoe K
The Real Flower Company 5 star review on 8th January 2025
Julie
The Real Flower Company 5 star review on 3rd January 2025
Anonymous
The Real Flower Company 5 star review on 12th November 2024
Miss JULIE G
The Real Flower Company 5 star review on 12th November 2024
Miss JULIE G
The Real Flower Company 5 star review on 15th December 2023
Bridget
The Real Flower Company 5 star review on 9th May 2023
Jane H
103
Anonymous
Anonymous  // 01/01/2019
Wonderful fresh and long lasting. This wreath looked fantastic from early December and through most of January.
Helpful Report
(Nationwide) - Posted 4 weeks ago
Dear Elizabeth, Thank you so much for your wonderful review! We're thrilled to hear that your wreath was fresh and long-lasting, and that it looked fantastic throughout the festive season. It’s always our goal to provide quality products that bring joy, and your feedback truly means the world to us. Warm regards, The Real Flower Team
Posted 3 weeks ago
The Christmas wreath I bought was absolutely beautiful. With hindsight, I didn’t have ordered the large size which really was very large but the style, the arrangements and the flowers were perfect. Everyone admired it and I suspect some of my friends may be ordering from you next year.
Helpful Report
(Nationwide) - Posted 4 weeks ago
Dear Sarah, Thank you for your wonderful review! We're delighted to hear that you found the Christmas wreath beautiful and that it received so much admiration. It's fantastic to know that your friends may be inspired to order from us next year! We appreciate your feedback about the size and hope that next time you find the perfect fit. Warm regards, The Real Flower Team
Posted 3 weeks ago
The Real Flower company were amazingly helpful and our flowers were beautiful. I'm only marking them down one star as some of the flowers were damaged slightly on receipt due to the extreme cold - I think they were stored overnight somewhere cold by the courier company because they looked very fresh in spite of it. They were beautifully packaged and the bouquets are very pretty. It would have helped us if the boxes were labelled so we didn't have to unpack all of them to try and work out which bouquet was which but that's a small issue.
Helpful Report
(Nationwide) - Posted 4 weeks ago
Hello, Thank you for your review! We're so pleased to hear that you found our flowers beautiful and that our team was able to assist you. We're sorry to hear about the slight damage due to the cold; unfortunately, weather conditions can sometimes pose challenges during delivery. Your feedback about packaging is very helpful, and we'll certainly take it into consideration as we continue to improve our service. Warm regards, The Real Flower Team
Posted 3 weeks ago
Stunningly beautiful arrangement and delivered within the agreed timescale. Thank you
Helpful Report
(Nationwide) - Posted 4 weeks ago
Dear Yolanda, Thank you for your fantastic review! We’re thrilled to hear that you found the arrangement stunning and that it was delivered right on time. Your satisfaction is our top priority, and your kind words truly motivate us to keep delivering beautiful creations. Warm regards, The Real Flower Team
Posted 3 weeks ago
Beautiful Christmas wreath - truly stunning and lasted for four weeks
Helpful Report
(Nationwide) - Posted 4 weeks ago
Dear Anna, Thank you for your amazing review! We’re so delighted to hear that you found our Christmas wreath stunning and that it brought joy for four whole weeks. Creating beautiful and lasting arrangements is our passion, and your kind words inspire us to keep doing what we love. Warm regards, The Real Flower Team
Posted 3 weeks ago
Beautiful flowers and very helpful staff
Helpful Report
(Nationwide) - Posted 1 month ago
Thank you for your lovely feedback! We are overjoyed to hear that you found our flowers beautiful and our staff helpful. Providing exceptional service alongside stunning blooms is what we strive for every day, so your kind words mean so much to us. Warm regards, The Real Flower Team
Posted 3 weeks ago
Beautiful flowers delivered on time and made a great Christmas gift.
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Jacklyn, Thank you for your fantastic review! We’re thrilled to hear that our flowers made a wonderful Christmas gift and arrived right on time. It brings us so much joy to know our arrangements added to your festive celebrations! We look forward to delighting you with more beautiful blooms in the future! Warm regards, The Real Flower Team
Posted 1 month ago
A beautiful tied arrangment that arrived when expected. It looked and smelled gorgeous and gave great pleasure. Very pleased.
The Real Flower Company 5 star review on 8th January 2025
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Julie, Thank you so much for your lovely review! We're delighted to hear that your tied arrangement brought such joy and enhanced your space with its beauty and fragrance. It's always our aim to deliver delightful experiences, and we're thrilled to know we hit the mark for you. We look forward to creating more beautiful arrangements for you in the future! Warm regards, The Real Flower Team
Posted 1 month ago
I have been ordering flowers from you for many years. I know I can trust that the flowers will be beautiful and fresh and efficiently delivered. Your flowers always give so much pleasure!
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Christine, Thank you so much for your glowing review! We are absolutely delighted to hear that you have been enjoying our flowers for so many years. Your trust in us means everything, and it brings us so much joy to know our blooms continue to delight you and your loved ones. We can't wait to craft more beautiful arrangements for you in the future! Warm regards, The Real Flower Team
Posted 1 month ago
If you want an honest opinion this is it. Impossible to tell whether the flowers were as fresh and well presented as those i sent in August. From the photo they looked rather skimped and tired but I didnt see them It is the recipient you need to ask not the sender.
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Gillian, Thank you for sharing your honest feedback. We truly appreciate your input and understand the importance of the recipient’s experience with the flowers. It’s regrettable that you feel the presentation may not have matched your previous order. Our flowers are chosen with care to ensure freshness and beauty, and we strive to uphold the same standard each time. Your insights are invaluable to us as we work to enhance our service. If there's anything else you’d like to discuss, please don’t hesitate to reach out. Warm regards, The Real Flower Team
Posted 1 month ago
I’m a long-time fan of The Real Flower Company and this year I sent Hatbox Christmas arrangements to my family. My choices were Frosty Morning and Woodland Fresh. Both were absolutely gorgeous and obviously created with great care.
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Toni, Thank you for your wonderful feedback! We're so happy to hear that your Hatbox Christmas arrangements brought joy to your family. It means the world to us to know that our creations resonate with our customers and are crafted with the utmost care. We truly appreciate your long-time support and look forward to helping you again soon! Warm regards, The Real Flower Team
Posted 1 month ago
I ordered a table decoration for Christmas which was delayed on route. They were EXTREMELY helpful and sent another which arrived on time and looked fabulous. Very many thanks. I Was really grateful Fiona
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Fiona, Thank you so much for your wonderful review! We're thrilled to hear that our team was able to assist you and that your table decoration looked fabulous. It’s always our goal to ensure everything arrives beautifully for our customers. Thanks for being so understanding with what we appreciate was an unfortunate situation! Warm regards, The Real Flower Team
Posted 1 month ago
Prompt delivery beautifully packaged ...bouquet and colours beautiful. Having selected 2 (medium) for scent it was little disappointing there wasn't any fragrance which is unusual however visually the bouquet was lovely.
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Sue, Thank you for your kind review! We're thrilled to hear that you loved the prompt delivery and the beautiful packaging of your bouquet. However, we’re sorry to learn that the scent didn’t meet your expectations, as we strive to provide as fragrant as possible blooms with every order. Your feedback really helps us improve for the future. Warm regards, The Real Flower Team
Posted 1 month ago
The flowers were delivered to the wrong address . It was delivered to a hotel instead of the residential address provided and so it was complicated to retrieve the flowers which meant their shelf life at home were rediced
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Frederic, Thank you for your feedback regarding the delivery of your flowers. We sincerely apologise for the third-party courier delivering to the wrong address. We understand how frustrating this can be and are sorry for any inconvenience it caused in retrieving them. Your comments are important to us, and we will look into this matter to ensure it is addressed. If you wish to discuss this further or have any details to share, please contact us at info@realflowers.co.uk. We're here to help. Warm regards, The Real Flower Team
Posted 1 month ago
Great product and very efficient service. I have placed quite a few orders over the last few years and always been very satisfied. My go to.
Helpful Report
(Nationwide) - Posted 1 month ago
Thank you for your fantastic review, Andrew! We’re delighted to hear that you’ve consistently been satisfied with our products and service over the years. Knowing that we are your go-to company truly makes our day! Warm regards, The Real Flower Team
Posted 1 month ago
Whilst 3 Christmas wreaths were long lasting, smelt wonderful and were good in construction, colours in real life were not as vibrant as photography. 1 arrived unteathered in box so shape was damaged/disfigured .
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Sara, Thank you for your feedback regarding your recent experience with our Christmas wreaths. We're delighted to hear that you found them long-lasting and wonderfully scented. However, we sincerely apologise for the issues you encountered with the colour and the shape of one of the wreaths upon arrival. We appreciate your observations as they are vital for us to improve. If you have further details or images to share, please don’t hesitate to reach out to us at info@realflowers.co.uk. We’re here to assist you. Warm regards, The Real Flower Team
Posted 1 month ago
Beautiful flowers and usually order from here but my Christmas delivery was so disappointing. Browning floppy roses this time.
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Olivia, Thank you for taking the time to share your experience with us. We're truly sorry to hear that your Christmas delivery did not meet the high standards we strive for. Your feedback is invaluable in helping us enhance our quality. If you have any further details or images, please feel free to reach out to us at info@realflowers.co.uk. We’d love to look into this matter for you. Warm regards, The Real Flower Team
Posted 1 month ago
Having had Christmas wreaths from you in the past I felt this was a little bit wilted and dried out more quickly than previous ones. I also felt the bow might have been bigger.
Helpful Report
(Nationwide) - Posted 1 month ago
Dear Deborah, Thank you for sharing your thoughts with us. We're sorry to hear that this year's Christmas wreath didn't meet your expectations in terms of freshness and bow size. We truly value your feedback, as it helps us improve our offerings. If you are able to email us on info@realflowers.co.uk with any images you might have, we'd love to take a further look into this. Warm regards, The Real Flower Team
Posted 1 month ago
Fabulous bouquets from a lovely team of florists xx
Helpful Report
(Nationwide) - Posted 2 months ago
Thank you so much for your fabulous review! We're thrilled to hear that you loved your bouquet and had a great experience with our lovely team of florists. Your support means the world to us! Warm regards, The Real Flower Team
Posted 1 month ago
The Real Flower Company is rated 4.4 based on 1,351 reviews