The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,362 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,362 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 15th February 2025

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed that greeting card was not sent with flowers. This is the second time an error has occurred which is upsetting.”

Helpful Report

(Nationwide) - Posted 1 month ago

Hello Jenny, Thank you for reaching out and sharing your feedback with us. We’re truly sorry to hear about the missing greeting card, especially since this is not the first time you've experienced this issue. It's understandably frustrating, and we want to assure you that we take these matters seriously. We will speak with our packing manager regarding the issue to avoid this from happening again. Our sincere apologies again. Warm regards, The Real Flower Team

Posted 1 month ago

“Perfect - as always”

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(Nationwide) - Posted 1 month ago

Hello Miles, Thank you for your wonderful 5-star review! We're thrilled to know that we continue to meet your expectations. Your support means the world to us, and we look forward to serving you again soon! Warm regards, The Real Flower Team

Posted 1 month ago

“Actually. Am fairly disappointed. Have been buying flowers from you for many many years and usually they are exceptional. However this bunch lasted less than a week, and there was virtually no scent. That is not what I expect from a premium priced product like yours. Will have to think hard before using you again I’m afraid. Russell”

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(Nationwide) - Posted 1 month ago

Hello Russell, Thank you for sharing your concerns with us. We’re truly sorry to hear that your recent flowers didn’t meet the high standards you’ve come to expect from us. Lacking scent is certainly not ideal and we take your feedback seriously. We guarantee our flowers for 5 days, we apologise if this was not the case. We'd like to investigate this further, so please do get in touch on info@realflowers.co.uk. Warm regards, The Real Flower Team

Posted 1 month ago

“Simple internet ordering, and great delivery with excellent verification. Disppointed that we ordered the large version of Winter Jewel bouquet but it did not arrive as large. Otherwise, it was lovely. Because of the excellent delivery may consider using again.”

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