The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,313 Reviews

83 %

of reviewers recommend The Real Flower Company

Company Reviews

Metrics

Info

4.4

Based on 1,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 12th November 2024

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been a regular customer with the real flower company since 2014. I have to say the customer service is superb. I recently purchased some beautiful flowers in the hat box design although they were amazing they were badly damaged through the career service. A quick email to the customer service team and they looked into it and dealt with it so quickly and sent out replacement. I have to say A1 customer service.”

Helpful Report

(Nationwide) - Posted 2 months ago

Dear Natalie, Thank you for taking the time to share these kind words and for leaving us a 5-star review! It is always a pleasure to arrange and deliver flowers for you and we must thank you for your continued support - it means a great deal to us all! I am sorry that your hatbox arrived in a poor condition but i am glad that we could assist and try again for you! We look forward to your next order and please do not hesitate to reach out if there is ever anything we can help with! With kind regards. The Real Flower Team

Posted 1 month ago

“Exceptional Service and high quality goods I recently ordered some fresh rose petals for my daughter's wedding, as the venue only permitted fresh petals as confetti for outdoors. It was a very 'last minute' order as we had to wait for the weather report and obviously needed to have petals that were fresh on the special day. The mixed pink petals were large and so fresh, with a lovely scent. They arrived in a strong cardboard box tied with a beautiful moss green ribbon. It contained two gorgeous hatboxes which held the petals. I have ordered fresh flowers and houseplants from other companies, but these were by far the nicest packaging and best quality flowers. Thank you very much to The Ral Flower Company.”

Helpful Report

(Nationwide) - Posted 2 months ago

Dear Barbara, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you were satisfied with your recent order of fresh rose petals for your daughter's wedding. We understand that last-minute arrangements can be quite stressful, but we're glad we could provide you with exceptional service and high-quality goods. Warm regards, The Real Flower Company

Posted 1 month ago

“The flowers were for my daughter and her husband's wedding anniversary. She was really pleased with them, and said they came beautifully packaged. I think home-grown flowers are so much nicer than imported ones, when they are available, that is. They are so much more interesting, and better for the environment too.”

Helpful Report

(Nationwide) - Posted 2 months ago

Dear Linda, Thank you for choosing us to be a part of your special occasion! It was a pleasure to provide flowers for your daughter and son-in-law. We do our best to be as environmentally friendly as possible. Nature allows us to do what we do best, so we must return the kindness towards the earth! Thank you for taking the time to leave a 5-star review! The Real Flower Team

Posted 2 months ago

“I was really impressed with the flowers sent to my daughter. The flowers were carefully packed and arrived perfect. We looked after them and they lasted a good week. Thank you.”

Helpful Report

(Nationwide) - Posted 3 months ago

Dear Millie, Thank you so much for leaving us a 5-star review! We really appreciate it! We are so happy to hear that you and your daughter enjoyed your flowers! We take special care with every single order, making sure they are as perfect and special as they can be. Thank you again! The Real Flower Team

Posted 2 months ago

“Great flowers! they were loved”

Helpful Report

(Nationwide) - Posted 3 months ago

Dear Nicholas, Thank you for sharing these kind words and for leaving us a 5-star review! It is fantastic to hear that our flowers were enjoyed! We look forward to your next order! Thanks again, The Real Flower Team

Posted 2 months ago

“Always send beautiful flowers in good condition, and the scent was amazing. The customer services were amazing when I changed the delivery date by mistake and risked losing the flowers altogether. Always helpful, friendly and efficient. Thank you . Susan”

Helpful Report

(Nationwide) - Posted 3 months ago

Dear Susan, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoy our flowers. We do our best to make very single bouquet as perfect as possible! Its always a pleasure helping whenever we can. We'll always do our best to make sure your deliveries go smoothly! Thanks again, The Real Flower Team

Posted 2 months ago

“My daughter lives in London and some years ago I found The Real Flower Company, since then I’ve always purchased from them for any reason I’m sending flowers The gift purchased is always perfect wonderful arrangements full of beautiful scents and colours My last gift was a wonderful candle which apparently was equally beautiful Money happily spent and great customer service too .”

Helpful Report

Posted 3 months ago

Julianne, Thank you for sharing such kind words, they brought a smile to all of our faces! Thank you for trusting us with all of your flower deliveries, your continued support is highly appreciated means a great deal to us. We are so glad you and your recipients enjoy our flowers and other products! We do our best to make every delivery as special as possible, be it for a bouquet of flowers or one of our candles! Once again, thank you for choosing us. The Real Flower Team

Posted 3 months ago

“Excellent floristry company with long term experience and provider of delightful selections. Completely dependable.”

Helpful Report

Posted 3 months ago

Richard, Thank you for taking the time to leave us a 5-star review, it means a great deal to us and really helps! We really appreciate your continued support and always enjoy sending flowers for you! We look forward to your next order! The Real Flower Team

Posted 3 months ago

“my daughter was thrilled with the dahlia and salvia bouquet she received. it arrived on her birthday as requested and both the box and the flowers were tied with ribbons, making it extra special. Thank you”

Helpful Report

Posted 3 months ago

Gillian, Thank you for sharing this incredibly kind review. We are so happy to hear your daughter enjoyed her flowers and that delivery went smoothly! We try our best to make all our deliveries as special as possible, we think the bows add a nice touch so we are glad you agree! Thank you again for taking the time to leave a review! The Real Flower Team

Posted 3 months ago

“A beautiful bunch of flowers for my friend. Also brilliant service from staff who went above and beyond to sort out a problem with the delivery . Definitely recommend and will use again.”

Helpful Report

Posted 3 months ago

Jackie, Thank you for sharing these kind words and for leaving us a 5-star review! We are so glad your friend enjoyed their flowers. Apologies for the issues surrounding delivery, but we are glad it was all sorted for you! Thank you for recommending us and we look forward to your next order! The Real Flower Team

Posted 3 months ago

“Like everyone I have ever sent flowers to from The Real Flower Company, the recipient was very complimentary. They looked amazing, smelt gorgeous and lasted well. They were an 80th birthday present, so you need to be able to trust a firm with such an important occasion.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave us a 5-star review, we really appreciate it! We are so glad your recipients enjoy our flowers just as much as we enjoy sending them! Thank you for trusting us with your deliveries, your continued support means a great deal to us. We always try to make our arrangements as special as possible. The Real Flower Team

Posted 3 months ago

“My w8fe received 2 bouquets on her birthday. The Real one's looked lovely when they arrived but quickly deteriorated after 2 days despite following instructions (see photos). Need I say the other bouquet looked like Reals 2 day after 5 days.”

Helpful Report

Posted 3 months ago

Hello Ryan, Thank you for your review, and we're really sorry to hear this. Please can you email us on info@realflowers.co.uk so we can look further into this? We'd really like to put this right if you will let us. We look forward to hearing from you, The Real Flower Co.

Posted 3 months ago

“I usually give these as gifts for special friends because everyone loves them. They are always delivered on time in perfect condition as well.”

Helpful Report

Posted 3 months ago

Elizabeth, Thank you for you continued support! We are so happy to hear that your friends love our flowers - we love sending them! We really appreciate you taking the time to leave such a kind review, it put a big smile on all of our faces! Thank you so much! The Real Flower Team

Posted 3 months ago

“Most beautiful flowers I have ever received.”

Helpful Report

Posted 3 months ago

Leila, Thank you for sharing this kind words and for taking the time to leave this review! We are so happy to hear that you enjoyed your flowers! We always try to do the best we possibly can. Thank you so much! The Real Flower Team

Posted 3 months ago

“So helpful and knowledgable. Nothing too much trouble. Beautiful flowers. Can’t recommend highly enough.”

Helpful Report

Posted 4 months ago

Alice, Thank you for taking the time to leave us a 5-star review! We enjoy nothing more than providing our flowers and helping where we can. Thank you for using us for your flower deliveries! The Real Flower Team

Posted 3 months ago

“Adore this company. Flowers and service unbeatable and a little bit different to other flower companies.”

Helpful Report

Posted 4 months ago

Thank you for sharing this! We are so happy that you had a good experience with our flowers and services, we strive to do our best and help however we can! The Real Flower Team

Posted 3 months ago

“Wonderful flowers, thank you. the receiver was thrilled and described them in detail, 'their natural country look, gorgeous palette and so you!"”

Helpful Report

Posted 4 months ago

Frances, Thank you for leaving such a kind review! We are delighted to hear that the recipient enjoyed the flowers. We always try our best to make our arrangements as special as we can! The Real Flower Team

Posted 3 months ago

“Couldn't order on line for some reason had to ring it through,Can't remember the actual date end of June I think.”

Helpful Report

Posted 4 months ago

Georgina, Sorry to hear that you had trouble with our website. I am glad that we managed to place your order over the phone. If you ever have any trouble please email us or give us a call - we are always happy to help! The Real Flower Team

Posted 3 months ago

“Sent a bouquet for 70th birthday + peony for pearl anniversary gift . Both recipients loved their gifts”

Helpful Report

Posted 6 months ago

Debra, We are so happy to hear that both recipients enjoyed their flowers! Thank you for letting us play a role in these special occasions! The Real Flower Team

Posted 3 months ago

“Love this shop! Their flowers are divine always fresh. Such a pleasure to visit.”

Helpful Report

Posted 6 months ago

Elizabeth, Thank you for these kind words. We are so glad that you enjoy visiting us, it is always a pleasure! We look forward to your next visit! The Real Flower Team

Posted 3 months ago

The Real Flower Company is rated 4.4 based on 1,313 reviews