The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.43

4.4 Rating 1,322 Reviews

84 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 8th January 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always fabulous tasteful, country flower!”

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Posted 4 years ago

Thanks for the lovely review. Best Wishes, Cindy

Posted 4 years ago

“Yet again, the most fabulous flowers were delivered by a very caring courier. Absolutely beautiful. Thankyou Real Flower Company!”

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Posted 4 years ago

Dear Julie, Thank you for taking the time to write a review and that is wonderful to hear the courier was caring - I will certainly pass that on. We hope you continue to enjoy your flowers. Best Wishes, Cindy

Posted 4 years ago

“The bouquet I ordered was so well received. ‘The most beautiful flowers’ and they brought great ‘joy’. Fabulous experience ordering through The Real Flower Company.”

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Posted 4 years ago

What a wonderful review, which has bought us great joy too. Thank you so much for the review and for ordering with us. Best Wishes, Cindy

Posted 4 years ago

“The flowers exactly when my friends were told to expect them and are absolutely beautiful and were very fresh.”

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Posted 4 years ago

Thank you so much for the review and that is exactly what we like to hear. Best Wishes, Cindy

Posted 4 years ago

“Thank you for The beautiful bridal bouquet made by Esteban!!! Was gorgeous!! The customer service perfect and kind!! The delivery and instructions outstanding.Double Thanks to Esteban!!”

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Posted 4 years ago

Dear Maria, How wonderful, we'll be sure to pass on the message to Esteban, thank you so much. Please do send us a pic of the bouquet 'in action' if you have any, we love to see them. Many thanks, The Real Flower Company

Posted 4 years ago

“I didn’t see the flowers myself, but the recipient was delighted and said they were absolutely gorgeous. They arrived when they were supposed to and I am really pleased with the service.”

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Posted 4 years ago

Dear Clare, Thanks for the review, we are so pleased to hear they were a success all round. Best Wishes The Real Flower Company

Posted 4 years ago

“I love wild, natural 'countryside' flowers so I was thrilled with the bunch I received from The Real Flower Company. It was an abundant, hand tied bouquet of different flowers, berries, and grasses. It was so gorgeous I decided to use the company to send flowers to my sister in law for her birthday. I thought 'this is going to cost a fortune' as the bunch I'd received looked expensive. But I was surprised to find that The Real Flower Company are cheaper than Bloom & Wild and other postal flower companies. They also offer next day delivery if, like me, you are a bit forgetful. The Real Flower Company are a real find and I'll definitely use them again.”

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Posted 4 years ago

Dear Emma, What a super review, thank you! We try and use seasonal blooms as much as we can and agree the grasses and berries are particularly stunning at the moment although I could say that about all the flowers throughout the year (not sure if you have seen the Christmas collection but it is stunning). We are really pleased to hear you enjoyed yours so much so you ordered more. Best Wishes, Cindy

Posted 4 years ago

“Congratulations! Lovely REAL flowers! Beautiful and wonderfully smelly! Such a welcome change from shop bought flowers. A miracle they arrive in such god nick- my daughter Caroline was thrilled with hers too. She’s an artist and said she’s drawing them at this moment.”

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Posted 4 years ago

Well thank you Jackie for the lovely review, oh please do ask your daughter to email us a copy of her artwork, we'd love to see it when it is complete. cindycooper@realflowers.co.uk. Many Thanks, The Real Flower Company

Posted 4 years ago

“The Real Flower Company is my absolute go-to when I want to cheer someone up/send a birthday present. I have used the company multiple times for many years and I have never been less than totally happy with the service and the feedback from recipients. I tend to go for their scented offerings, which are simply best in class. I hope that the company continues to prosper. In the pretty awful times that we are all experiencing, it brings pleasure into peoples' lives. We need that more than ever.”

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Posted 4 years ago

Dear Andrew, Thank you for the wonderful review, they really do mean a lot to us all especially the florists who are working so hard at the moment. Thank you for the well wishes and thoughts for The Real Company, that is incredibly kind of you. We will continue to do our best to keep people smiling. Best Wishes, Cindy

Posted 4 years ago

“Great customer service. Had to change the delivery address at the last minute. They were really helpful and friendly. Will definitely use again.”

The Real Flower Company 5 star review on 19th October 2020

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Posted 4 years ago

Dear Andrea, Thanks for the review and kind words, your hat box looks so pretty. Many thanks, The Real Flower Company

Posted 4 years ago

“Fantastic! Great customer service who noted our request for super smelling flowers for our mums birthday and they delivered the most beautiful roses that apparently smelt unbelievable. Thank you!”

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Posted 4 years ago

Very pleased to read your lovely review, thank you for taking the time to do so. Best Wishes, Cindy

Posted 4 years ago

“Purchased a bouquet for my cousins birthday - they arrived on time and in perfect condition !”

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Posted 4 years ago

That is just what we want to hear, very pleased and Thank you so much for the review. Best Wishes, Cindy

Posted 4 years ago

“The web site is easy to use and efficient. The flower choices are clear re content and sizes. The flowers delivered were on time and said to be beautiful. - fresh and different. Thank you to all involved.”

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Posted 4 years ago

It s our absolute pleasure, thank you for the kind review. Best Wishes, The Real Flower Company

Posted 4 years ago

“I ordered an October birthday bouquet for my friend Maria, who was spending her 70th birthday away from anyone as so many must this year. She was delighted with it. She sent photos, and I thought they looked just as good as the ones on the website (which is unusual for flowers ordered online). The whole process was easy, though I had to order over the phone as the website was malfunctioning. I have always turned to the Real Flower Company when requiring flowers for a special occasion. The plant material is often unusual, but the quality of it, and composition of the bouquets, are first rate.”

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Posted 4 years ago

Thank you for the wonderful review, I must admit the October Birthday bouquet is a bit of a show stopper this year. Very pleased it was a success. Best Wishes, Cindy

Posted 4 years ago

“amazing as always I would always get my flowers from here”

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Posted 4 years ago

Thank you Michael, long may it continue. Many thanks, The Real Flower Company

Posted 4 years ago

“I ordered flowers for my sister's new home, but they ended up with me. I am.a keen flower arranger and conditioned them for 24hrs and they look brilliant. I will dry the hydrangeas and use again!!”

The Real Flower Company 5 star review on 9th October 2020

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Posted 4 years ago

Dear Louise, How creative and lovely, you have done a super job, our head florist may be head hunting you soon. So pleased you got to enjoy them and your sister enjoys hers. Best Wishes, Cindy

Posted 4 years ago

“Beautiful flowers - will order again”

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Posted 4 years ago

Wonderful, thank you, we will be waiting. The Real Flower Company

Posted 4 years ago

“I was actually very unimpressed with the flowers sent to my friend on her birthday, photo attached. I worked for TRFC in it's infancy doing the PR and work near the shop in Fulham and did buy regularly from there for myself. I really like the ethos of the company and so chose to use you to send flowers for my friends birthday. The bouquest delivered looks nothing like the photo on your website even taking into account seasonal flowers and if the bouquet featured is the small or medium sized bouquet. Super disappointed with 4 roses, 1 scabious, 3 Saffs, 1 Phlox, 1 pink snowberry and a couple of other things only!”

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Posted 4 years ago

Dear Terence, Thanks for your review and the support over the years, could you please email me on info@realflowers.co.uk and we can look into this for you. We definitely do not want unimpressed customers. Best Wishes, Cindy

Posted 4 years ago

“The service was really good, friendly, easy to deal with. I must admit I was a little underwhelmed for the price (over £100) & to be so exited to receive such a huge box with such a small bouquet of flowers inside. The stems were cut so short that it was nearly impossible to follow the care instructions (re cut the stems every day) as any shorter and id have had just heads after 2 days. Also no flower food supplied and four days in and they are well on their way out which is a real shame as the flowers themselves are lovely, just cant help but feel a little short changed for the price.”

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Posted 4 years ago

Hi, Thank you for your feedback and very honest review and kind words about the service however we are very sorry to hear you were disappointed by your flowers. Please can you drop us an email on info@realflowers.co.uk with your order number and we can look into it for you? Best Wishes, Cindy

Posted 4 years ago

“Great communication. Most importantly, the recipient of the flowers was really pleased not only with my gesture but with the quality and beauty of the bouquet. Thank you, will definitely use your service again”

The Real Flower Company 5 star review on 5th October 2020

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Posted 4 years ago

Dear Martin, Thank you for the lovely review and what a lovely photo. Very pleased you were happy with our flowers. Best Wishes, The Real Flower Company

Posted 4 years ago

Thank you Martin for the lovely review and pretty spectacular image. Best Wishes, Cindy

Posted 4 years ago

The Real Flower Company is rated 4.4 based on 1,322 reviews