The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,334 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,334 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 8th January 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were fabulous and arrived on my wife's birthday as ordered but not 'til late in the day - 6 pm. Ideally it would have been better to have been able to specify an earlier delivery time which I don't think was an option.”

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Posted 4 years ago

“Beautifully scented delicate fresh roses - well worth a repeat order”

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Posted 4 years ago

“Very friendly and efficient service. According to the delighted recipient the flowers were gorgeous, and arrived in perfect condition”

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Posted 4 years ago

“Seamless service and the flowers were absolutely loved by the recipient! Thank you”

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Posted 4 years ago

“The people I send the flowers to are always delighted, particularly with the fragrance. There was a mix up/confusion with my latest order, but that kind of thing doesn’t bother me - things happen. It’s how it’s dealt with that counts, and the customer service was exemplary. Organised, polite, friendly and the issue was swiftly sorted. Many thanks”

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Posted 4 years ago

“Beautiful arrangements”

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Posted 4 years ago

“I ordered 27 sweet pea stems as a 'Get well' gift. The recipient seemed pleased with them, I haven't actually seen the them so can't comment on the quality or longevity of the flowers. The Real Flower Company is very professional, easy to deal with and the flowers arrived when they were supposed to. I will be ordering again!”

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Posted 4 years ago

“Had the most beautiful bunch of sweet peas delivered and the scent was incredible I was told. Very prompt service. 5 stars and will order again”

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Posted 4 years ago

“The most stunning and beautiful smelling bunch of flowers I have ever received. They were a little wilted when they arrived but I sprinkled them with water and put them in a vase right away and they are now perfect.”

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Posted 4 years ago

“I cannot fault the Real Flower Company for it’s easy to order site, prompt delivery, non-plastic packaging and quality flowers. The mix of flowers vs foliage that arrived was nicely balanced and they are still going a week later. Will be using these guys again in the future.”

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Posted 4 years ago

“Wonderful flowers but the courier left them at an outside gate without even trying to ring the bell. We were all in all day. Had it not been for the message that the flowers had ‘been delivered’ they would probably have been stolen as was a leaf blower in ten seconds, last week.”

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Posted 4 years ago

“A beautiful bouquet of yellow roses and white sweet peas, that my friend said had a really good scent too. Worth the extra for the added pleasure that fragrance gives to the recipient.”

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Posted 4 years ago

“The flowers were beautiful, but were delivered a day late and were fully open upon arrival. They began to wilt and die after just over 36 hours. Even with late delivery, I would expect much closer to a good week.”

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Posted 4 years ago

“For a start , there was no tracking information especially as this was a next day delivery for Saturday , bearing in mind I had called before placing the order and they had assured me it will be delivered. Called first thing Monday morning , they are oblivious to where my delivery is . They have to investigate and call me back , they call and surprise surprise it has not been delivered , what kind of operation are you running if you do not know where your customers orders are and it takes them calling you before you realise there is an issue ??? PLEASE DO NOT ORDER FROM THIS COMPANY !!! Waiting for a refund , let's see how long that takes , but if their service is anything to go by I am sure I will have to contact them again !! ***UPDATE *** I received a call promptly. This time the lady was more concerned & very apologetic. A refund was offered and I accepted.”

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Posted 4 years ago

“Recipient delighted”

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Posted 4 years ago

“Like the ethics. Delivered exactly when promised. Thank you.”

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Posted 4 years ago

“Lovely bunch of flowers, really appreciated.”

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Posted 4 years ago

“VERY VERY disappointed! You failed to deliver the flowers I ordered for my wife on our wedding anniversary. A huge letdown and I’m very angry!!”

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Posted 4 years ago

“Sadly, because you could not deliver on the actual birthday, the flowers stayed in their box until the next day and were tired and distressed when opened.”

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Posted 4 years ago

“They make it almost impossible to cancel the sb”

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Posted 4 years ago

The Real Flower Company is rated 4.4 based on 1,334 reviews