The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,362 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,362 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 15th February 2025

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service! - I rang up late, the day before Valentine's Day, when everyone working there must have been very tired and utterly ready to go home, because I really needed a bouquet to arrive for a friend the next day and I was having trouble with the website. The lady I spoke to was so helpful, and found a speedy, suitable solution for me straight away. Can't praise the service enough. Thank you!”

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Posted 2 years ago

Dear Chimene What a lovely review - thank you so much. We do love being able to save the day if we possibly can and we are all delighted that on this occasion we could! Such positive feedback means so much to us so thank you for taking the time. With best wishes, Grania and all at The Real Flower Company

Posted 2 years ago

“excellent and timely service”

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Posted 2 years ago

Thank you so much for your positive feedback. Best wishes, The Real Flower Company

Posted 2 years ago

“Very good well informed delivery service, beautiful flowers but extremely expensive for what they were.”

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Posted 2 years ago

Dear Patricia Many thanks for your review. We do appreciate that our flowers can seem expensive - we are a small, specialist company and our flowers are sustainably grown which unhappily tends to increase the cost. We're grateful for the feedback though and will bear your comments in mind. With best wishes from The Real Flower Company

Posted 2 years ago

“The flowers arrived beautifully packaged in a cardboard box with ribbons , nice to see less plastic. The flowers looked fabulous too.”

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Posted 2 years ago

Dear Jo Many thanks for your nice review. We're working hard to be as green as possible so thank you for your encouragement. Glad you liked the flowers too! With best wishes from Grania and all at The Real Flower Company

Posted 2 years ago

“£50 for roses that were terrible”

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Posted 2 years ago

“I've a long-standing history with the company and its elegant, scented bouquets. Having visited Rosebie Morton's flower farm several years ago and met her, I appreciate her commitment to provide the best and most generous and her company is always my 'go to' for guaranteed quality, reliability and gorgeousness!”

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Posted 2 years ago

Dear Valda What a lovely review - thank you so much for taking the time to write. We really do try to get things right and it is very rewarding to receive such positive and generous feedback. With best wishes from Grania and everyone at The Real Flower Company

Posted 2 years ago

“Pleased with the gifted candle but no message was attached so my friend didn’t know who it was from”

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Posted 2 years ago

“Beautiful flowers that arrive dressed in a large, elegant, perfectly green box tied with thick luxurious ribbon. Inside the most heady fragrance greets you. The flowers are safely nestled and held safely in paper and once lifted out you see their true beauty. Just divine. The bouquet is skilfully crafted so that to view from every angle is a true joy. There are many different, incredible colours and shapes each with their own unique fragrance that sit together with delicate strength within a skeleton of fantastic greenery. This as a bonus still perfect a good few weeks after your roses have gone over. It is a true delight to receive these flowers. I can’t recommend them enough. If you love real roses then The Real Flower Company is for you.”

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Posted 2 years ago

Good morning Caroline, Thank you so much for your incredibly kind review, it means so much to us! I shall let our florists know to keep up their amazing work, and our small dedicated team here at RFC to keep up the great work they do too. We look forward to sending more flowers again for you very soon, and take care. With best wishes, The Real Flower Company Team

Posted 2 years ago

“My friend said this was the best bouquet she has ever received -wonderfully fragrant, very beautiful and long-lasting.”

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Posted 2 years ago

What wonderful news! We hope your friend thoroughly enjoyed their flower delivery. Warm wishes, Ciera, and The Real Flower team.

Posted 2 years ago

“Lovely bouquet with wonderful scent from the roses and herbs. Well worth it despite the high price. Lasted for 10 days too! Photo is after 8 days.”

The Real Flower Company 5 star review on 13th February 2023

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Posted 2 years ago

Thank you for your review Ian, and we're thrilled to hear the flowers went down so well! With best wishes, The Real Flower Co.

Posted 2 years ago

“Sent the winter collection to my sister and she was absolutely delighted with them, excellent service as well.”

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Posted 2 years ago

Thanks so much, Linda, that's really great for us to hear! Warm regards, The Real Flower Company

Posted 2 years ago

“The Christmas wreath delivered was a different colour from that published on the website. The quality of construction was poor, the contents started to wilt the next day and my complaint to the company was not followed through.”

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Posted 2 years ago

“Really beautiful flowers in a pretty hat box. My daughter was so thrilled with this gift. It was extremely special but on the expensive side for me so I can only use order with careful thought”

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Posted 2 years ago

We're so happy to hear your daughter was thrilled with her flower treat from us! Thank you for revieing us. With best wishes, The Real Flower Team

Posted 2 years ago

“The arrangement was delivered on time and my wife was delighted. It lasted over 2 weeks, was very beautiful all over Christmas and guests commented in a very positive way.”

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Posted 2 years ago

Hello Robert, thank you so much for your review. We will let our florist's know to keep up the amazing work! We are so pleased the flowers were loved over the festive season. Best wishes, The Real Flower Team

Posted 2 years ago

“The flowers were beautiful as always! Delivered on time, the recipient loved them.”

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Posted 2 years ago

Hi Deane, so great to hear the flowers were so loved by the recipient! We hope they enjoy their beautiful flowers. Best wishes, Ciera, and The Real Flower Company

Posted 2 years ago

“Fantastic quality, better than any other company i have used.”

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Posted 2 years ago

Thank you Mark, that's really kind, and great to hear. Thank you also for taking the time to review us. Warm regards, Ciera, and The Real Flower Team

Posted 2 years ago

“I have always loved the real flower company and order frequently from you mostly for myself but also for friends. In general I’m very happy but the last delivery was not good. The rose petals seemed scorched and I’ve already had to throw two away. I’m not going to choose 5 stars but this is pretty much a one off. I can provide photos. Katherine Bergen Coughlin”

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Posted 2 years ago

Hi Katherine, We're sorry to hear your last delivery didn't go so well. Please can we kindly ask you to send the photographs to info@realflowers.co.uk so we can take a look further for you? Thank you, and we look forward to your email. Best wishes, Customer Services, The Real Flower Company

Posted 2 years ago

“This is my go to florist,when l need a really special bunch of roses delivered! They bring such joy and are wonderfully fresh!”

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Posted 2 years ago

Hi Carole, and thank you for your very kind words! It was a pleasure to send flowers for you, and we look forward to helping you again soon. Kind regards, The Real Flower Team

Posted 2 years ago

“I ordered a wedding bouquet and it was a wonderful flowers with fresh and sweet scent. Fast delivery and a perfect quality! The bouquet has been living for 2,5 weeks 💕❤️😻 Many thanks 😊”

The Real Flower Company 5 star review on 5th January 2023

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Posted 2 years ago

Hello Hristina, we all hope you had the most wonderful wedding day, filled with many happy memories. I have passed your feedback onto the florist who created your bouquet, and they are thrilled the bouquet was so loved. Very best wishes, All at The Real Flower Company

Posted 2 years ago

“Excellent customer service. Christmas table wreath was of exceptional quality.”

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Posted 2 years ago

Hello Paul, we're so happy to hear the wreath looked superb on your table! With best wishes, Ciera, and The Real Flower Team

Posted 2 years ago

The Real Flower Company is rated 4.4 based on 1,362 reviews