The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,336 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,336 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 8th January 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful Christmas wreath purchased last year and again this year. I also decided on a table garland as well. Well worth the money. Our home is all ready for Christmas 🎄”

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Posted 5 years ago

“Very pleased with my purchase and the customer service that I received!”

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Posted 5 years ago

“I sent my sister (who lives in London) some of your flowers because your flowers are her favorite. She loved them but I have to say that when I saw them 2 days later they were looking a little sad compared to some that arrived the same time from a different company. Having spent nearly £100 on this I was not that happy. Just too expensive for me.”

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Posted 5 years ago

“A bouquet of cheer, delivered on time and received with immense pleasure!”

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Posted 5 years ago

“My friend absolutely loved the flowers and herbs”

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Posted 5 years ago

“Nice flowers, helpful staff, shocking time keeping. Paid guaranteed AM delivery but didn’t arrive until the afternoon. Staff apologised and offered a complementary replacement on AM delivery the next day; these arrived even later in the afternoon than the first set!”

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Posted 5 years ago

“Quick, efficient and excellent communication. Called the shop and all was done most directly.”

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Posted 5 years ago

“Excellent, friend. Very happy. Luckily they picked them up from their doorstep in London as I said if they weren’t in leave next door”

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Posted 5 years ago

“While not the cheapest of flowers the quality is amazing and the displays exceptionally beautiful and also long lasting. All the displays ordered have arrived on time and with no issues. Especially love the David Austin roses (which is how I found the company).”

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Posted 5 years ago

“I had omitted to include the recipient's surname. The RFC took the time and trouble to contact me so that the delivery details were complete. The flowers arrived promptly and were stunning!”

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Posted 5 years ago

“My loved ones are always very complimentary whenever they receive a bouquet. More so than from any other company I have used in the past. Very lucky loved ones!”

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Posted 5 years ago

“Good quality roses - 24. However completely over priced and poor value for money. Including standard delivery over £100. I purchased the flowers for our wedding anniversary and when my wife knew how much was spent on them it detracted from the gift as she clearly stated they were not value for money. i have used Real Flower Company multiple times over recent years, however this was my least satisfying experience.”

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Posted 5 years ago

“I have used this company before and have been satisfied however will not be using them again My husband purchased a bouquet of roses costing £120 and on arrival it was mainly green foliage which had to be removed in order to see the roses most of which had brown on the outer petals possibly due to recent wet weather but not what you would expect when buying a premium product.I contacted customer service and they agreed to get back and sort out a resolution however there was no communication and another bouquet arrived with a blank card enclosed needless to say the goods will be returned The situation could have been easily resolved with more effective communication and customer service”

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Posted 5 years ago

“Excellent service; flowers arrived in perfect condition, will definitely order again.”

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Posted 5 years ago

“Easy to order arrived on time. Plenty of tracking info. (it was a present) Apparently looks & smells lovely”

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Posted 5 years ago

“Very satisfied”

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Posted 5 years ago

“Fantastic quality flowers - beautiful, seasonal, interesting”

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Posted 5 years ago

“I am a huge fan of RFC but this time I was let down badly. My husband ordered flowers for delivery last Saturday. He paid and received email confirmation. But flowers never came. He was told that order never got onto your system. But he had an email confirmation. I realise that these things sometime happen. And I will continue to be a fan. But this time it went badly wrong.”

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Posted 5 years ago

“I am worried because the flowers were just left on the doorstep of a London house by the delivery driver. He did not telephone to see if anyone was in or leave the flowers with a neighbour. I have not heard anything from the recipient so I think that maybe the flowers were stolen off the doorstep and never reached them.”

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Posted 5 years ago

“Truly beautiful flowers that always manage to make the recipient feel very special. The Real Flower Company never disappoints.”

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Posted 5 years ago

The Real Flower Company is rated 4.4 based on 1,336 reviews