The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,362 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,362 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 15th February 2025

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a table decoration for Christmas which was delayed on route. They were EXTREMELY helpful and sent another which arrived on time and looked fabulous. Very many thanks. I Was really grateful Fiona”

Helpful Report

(Nationwide) - Posted 2 months ago

Dear Fiona, Thank you so much for your wonderful review! We're thrilled to hear that our team was able to assist you and that your table decoration looked fabulous. It’s always our goal to ensure everything arrives beautifully for our customers. Thanks for being so understanding with what we appreciate was an unfortunate situation! Warm regards, The Real Flower Team

Posted 2 months ago

“Prompt delivery beautifully packaged ...bouquet and colours beautiful. Having selected 2 (medium) for scent it was little disappointing there wasn't any fragrance which is unusual however visually the bouquet was lovely.”

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(Nationwide) - Posted 2 months ago

Dear Sue, Thank you for your kind review! We're thrilled to hear that you loved the prompt delivery and the beautiful packaging of your bouquet. However, we’re sorry to learn that the scent didn’t meet your expectations, as we strive to provide as fragrant as possible blooms with every order. Your feedback really helps us improve for the future. Warm regards, The Real Flower Team

Posted 2 months ago

“The flowers were delivered to the wrong address . It was delivered to a hotel instead of the residential address provided and so it was complicated to retrieve the flowers which meant their shelf life at home were rediced”

Helpful Report

(Nationwide) - Posted 2 months ago

Dear Frederic, Thank you for your feedback regarding the delivery of your flowers. We sincerely apologise for the third-party courier delivering to the wrong address. We understand how frustrating this can be and are sorry for any inconvenience it caused in retrieving them. Your comments are important to us, and we will look into this matter to ensure it is addressed. If you wish to discuss this further or have any details to share, please contact us at info@realflowers.co.uk. We're here to help. Warm regards, The Real Flower Team

Posted 2 months ago

“Great product and very efficient service. I have placed quite a few orders over the last few years and always been very satisfied. My go to.”

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(Nationwide) - Posted 2 months ago

Thank you for your fantastic review, Andrew! We’re delighted to hear that you’ve consistently been satisfied with our products and service over the years. Knowing that we are your go-to company truly makes our day! Warm regards, The Real Flower Team

Posted 2 months ago

“Whilst 3 Christmas wreaths were long lasting, smelt wonderful and were good in construction, colours in real life were not as vibrant as photography. 1 arrived unteathered in box so shape was damaged/disfigured .”

Helpful Report

(Nationwide) - Posted 2 months ago

Dear Sara, Thank you for your feedback regarding your recent experience with our Christmas wreaths. We're delighted to hear that you found them long-lasting and wonderfully scented. However, we sincerely apologise for the issues you encountered with the colour and the shape of one of the wreaths upon arrival. We appreciate your observations as they are vital for us to improve. If you have further details or images to share, please don’t hesitate to reach out to us at info@realflowers.co.uk. We’re here to assist you. Warm regards, The Real Flower Team

Posted 2 months ago

“Beautiful flowers and usually order from here but my Christmas delivery was so disappointing. Browning floppy roses this time.”

Helpful Report