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The Real Flower Company Reviews

4.4 Rating 1,336 Reviews
83 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,336 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 8th January 2025
Julie
The Real Flower Company 5 star review on 3rd January 2025
Anonymous
The Real Flower Company 5 star review on 12th November 2024
Miss JULIE G
The Real Flower Company 5 star review on 12th November 2024
Miss JULIE G
The Real Flower Company 5 star review on 15th December 2023
Bridget
The Real Flower Company 5 star review on 9th May 2023
Jane H
The Real Flower Company 5 star review on 12th April 2023
Ian
102
Anonymous
Anonymous  // 01/01/2019
Flowers were lovely but were fully in bloom on arrival. If they had been sent whilst in bud they would have lasted longer.
Helpful Report
Posted 5 years ago
Flowers were lovely although dominated by a big hydrangea. Expected more of the fragrant roses that Real Flowers promote.
The Real Flower Company 4 star review on 3rd August 2019
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Posted 5 years ago
Excellent service from Lucy - flowers smelt amazing Nothing was to much trouble... Many thanks
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Posted 5 years ago
Delighted to have found a sustainable flower delivery company! Great service. My friend was delighted with her bouquet. Would definitely use again.
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Posted 5 years ago
Really lovely flowers and a very fragrant bunch. Sadly some of the roses wilted quite quickly.
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Posted 5 years ago
Delivered at the time promised. Recipient sent two photos and said the scent was heaven and filled the whole of downstairs. The roses were beautiful and only a few fully open with the rest just opening. Will definitely repeat the experience.
The Real Flower Company 5 star review on 31st July 2019
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Posted 5 years ago
Beautiful, fragrant, seasonal flowers. Arrived in perfect condition. Thank you!
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Posted 5 years ago
Brilliant service, Absolutely brilliant flowers, my daughter was thrilled.
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Posted 5 years ago
I ordered the 3 small hatbox collection which are truly beautiful and holding up well in this very warm weather.
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Posted 5 years ago
I recently purchased the rose tube which was fabulous and my friend was thrilled. The blooms filled the office with a lovely fragrance too! Thank you so much for the friendly service.
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Posted 5 years ago
The flowers were beautiful , however, did not arrive on time which was a concern for my mother who thought that I had ignored her birthday.
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Posted 5 years ago
Very lovely and always appreciated by the recipient. The smell is a good selling point and doesn’t disappoint.
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Posted 5 years ago
Fabulous flowers which smell like proper, fabulous flowers.
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Posted 5 years ago
Beautiful flowers, lovely roses set in a bouquet of herbs and greenery, so much more elegant than standard flowers to order, and the scented geraniums and herbs leave the room smelling fabulous.
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Posted 5 years ago
Excellent in every way I will continue. To use you my hus band too DNutting
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Posted 5 years ago
Disappointed to find the flowers/vase ordered required self assembly. Website shows flowers professionally arranged in the vase, with no mention the recipient would have to put them together upon delivery.
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Posted 5 years ago
I ordered 6 table posies and a medium bunch of flowers for my cousin's 60th bday party. Ordering and delivery were spot on. However, the posies I saw, were sparse, badly put together, and unimpressive. I was disappointed. I grow a lot of flowers myself, but couldn't think how to get them to the party safely on public transport. My cousin liked her bunch of flowers, and said that the fragrance was wonderful. I didn't see it. I would not use this service again.
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Posted 5 years ago
Flowers were delivered damaged and in one case vase was missing - eventually substitutes were sent This was my first time using The Real Flower Company after a recommendation and as much as it pains me to say I doubt I'll use again
Helpful Report
Posted 5 years ago
The recipient told me that the flowers were lovely. I have used your company for quite a few years now, particularly when the shop was in Midhurst. I have only ever had one unfortunate incident. It was good to get a photo from DPD, the courier, of the package left in the recipient's porch. It occurs to me that you might send a photo of the arrangement to the person who ordered/paid for them. Especially as you are not the cheapest on the market.
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Posted 5 years ago
I have not seen these flowers. They were sent to friends on their 50 th wedding anniversary. They loved them I had trouble with the web site. But was very efficiently looked after on the phone. Louise Grist
Helpful Report
Posted 5 years ago
Dear Louise, thank you for your review and we are pleased that you friends enjoyed the flowers. There are occasionally a few hiccups on the ordering process of the website, we are currently looking into these so hopefully the will be resolved in due course. Thank you for taking the time to post the review. Kind regards, Lucy - The Real Flower Company
Posted 5 years ago
The Real Flower Company is rated 4.4 based on 1,336 reviews